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Testing - PowerPoint Presentation

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Testing - PPT Presentation

of Preregistration in Preparation for the 2020 US Census UNECEEurostat Group of Experts on Population and Housing Censuses September 23 2014 Arona L Pistiner Special Assistant to Associate Director for 2020 Census for International Collaboration and Policy ID: 388829

pre census respondents registration census pre registration respondents test email response contact bureau internet 2014 advertising percent provide promote

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Slide1

Testing of Pre-registration in Preparation for the 2020 US Census

UNECE/Eurostat Group of Experts on Population and Housing CensusesSeptember 23, 2014Arona L. PistinerSpecial Assistant to Associate Director for 2020 Census for International Collaboration and Policy

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The Context for Census Taking in the 21st CenturyEvolving respondent behavior

Digital societyNeed to contain costs

United States Census

Cost Per Housing Unit, 1970-2010 (2010 US $)

2Slide3

Pre-Registration:A New Approach to Self-ResponsePromote use of Internet and digital communication

Reduce paperUse of advertising and partnership to provide understanding and promote participation3Slide4

Pre-Registration:A New Approach to Self-ResponseProvides an opportunity for respondents to “sign-up” for the Census

AdvantagesFor the Respondent – They provide preferred mode of electronic contactFor the Census Bureau – Allows for early engagement with respondents Enables greater electronic contact, reducing need for paper4Slide5

Pre-Registration: Current Status of Research InternationallyInternational Collaboration on Census Pre-Registration (ICCP)

United States, Australia, Canada and New Zealand, United Kingdom, ScotlandUnited States testing 2014 Census Test2015 Census Test5Slide6

The US Census Bureau Experience2014 Census Test – Objectives Test new contact and notification strategies, including email and automated telephone contacts

Encourage respondents to pre-register with their email or cell phone to receive future notificationsProvide multiple response options for respondents: internet, telephone, paperAllow respondents to report their information without a pre-assigned identification number6Slide7

Sent postcard invitation to encourage respondents to pre-registerOpened pre-registration portal prior to full data collectionCollected address information and respondents’ contact mode preference: email or text message

Used respondents’ preferred mode for all future contacts (except final contact when paper questionnaire was delivered)7The US Census Bureau Experience2014 Census Test – DesignSlide8

2014 Census Test Pre-Registration Portal

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Very low participation with pre-registration About 3 percent of invited respondents participated

Of these about 93 percent ultimately respondedMajority (about 92 percent) of pre-registrants selected email as their preferred contact modeOverall, achieved internet self-response in excess of 60 percent without any significant promotion or paid advertising11The US Census Bureau Experience2014 Census Test – Preliminary ResultsSlide12

The US Census Bureau Experience

2014 Census Test – Lessons LearnedDevelop messaging that respondents may receive after they’ve responded on the internet e.g., “If you’ve already responded, thank you…”Provide respondents with confirmation that we’ve received their internet response (e.g., email receipt)Email does not appear to be a viable option as a replacement for paper for initial contacts and invitationsPre-registration participation was low and may require more promotion to fully inform the public of the purpose and value

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The US Census Bureau ExperienceLooking Ahead – 2015 Census Test

Will employ advertising, promotion, and partnershipUse targeted, digital advertising to promote pre-registration and then encourage self-response, with or without a pre-assigned identification numberUse partnership efforts to reach out to specific communities, particularly hard-to-count and traditionally undercounted populations13Slide14

Thank You!For additional information please contact:

Arona L. Pistinerarona.l.pistiner@census.govJane Ingoldjane.h.ingold@census.gov14