TO THE OMBUDSMEN SUPERVISOR AND PARTNER Brian Thompson Outline Introduction Partners Policy Rationale for Ombudsmen Financial Redress Concluding Thoughts 2 Introduction Derived and developed from article ID: 556632
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Slide1
THE COURTS’ RELATIONSHIP
TO
THE OMBUDSMEN
–
SUPERVISOR AND PARTNER?
Brian ThompsonSlide2
Outline
Introduction
Partners
Policy Rationale for Ombudsmen
Financial RedressConcluding Thoughts
2Slide3
Introduction
Derived and developed from article
JR55 v Northern Ireland Commissioner for Complaints
[2014] NICA 14
50 free
eprints of article athttp://www.tandfonline.com/eprint/JQhQy25RKQsbdmpMcv79/full
3Slide4
Shameless Plug
4Slide5
Relationships
Complainants
Aiding navigation, promoting access & understanding
The Administrative Justice System
The 4 Partners
Integrity Institutions
Auditors, Regulators, Inspectors
The Constitutional Order
Government, Parliament, the
C
ourts
5Slide6
Partners
System
Remit and Scope
Approach
6Slide7
‘the overall system by which decisions of an administrative or executive nature are made in elation to particular persons including:
the procedures for making such decisions
the law under which such decisions are madethe systems for resolving disputes and airing grievances in relation to such decisions’
Tribunals, Courts and Enforcement Act 2007, Schedule 7, para
. 13(4)
The AJ System
7Slide8
The AJ System’s Aims
Getting it Right First Time
Effective Redress
Learning from Mistakes
Administrative Justice in Scotland - The Way Forward,
AJSG (June 2009)
8Slide9
Further definition of AJ System
all initial decision-making by public bodies impacting on citizens –
this will
include the relevant statutory regimes and the procedures used to
make such
decisions (‘getting it right’);all redress mechanisms available in relation to the initial
decision-making (‘
putting it right’);
the network of governance and accountability
relation-ships surrounding the
public bodies tasked with decision-making impacting upon citizens
and those
tasked with providing remedies (‘setting it right
’). BKT p.57
9Slide10
The 4
Pillars
Partners of AJ
Internal Complaints
Tribunals and Inquiries
OmbudsmenCourtsLaw Commission CP 187 (2008)
Administrative Redress: Public Bodies and the Citizen,
p.6
10Slide11
C
omparison
Bodies within remit- similar coverage
Nature of claim- service (and/)or legality
Objectives
CostRemedies - Ombudsman has wider range But recommendations with ‘political enforcement’ county court action if N. Ireland local council
11Slide12
The ‘sweeping-up’ Partner
Judicial Review is last resort
Ombudsmen ‘barred’ if an alternative remedy
But proviso if alternative is not ‘reasonable’
Law Commission proposal to reform, thus complaint acceptable unless Ombudsman decides it is not appropriate; should publish guidance
Law Commission LC 329 (2011) Public Services Ombudsmen
,
paras. 3.23-3.49
12Slide13
Two-Way Traffic Proposals
Origin, Lord
W
oolf’s (1990) Hamlyn Lectures
Stay and referral by court to ombudsman
Ombudsman can refer a question of law Each will decide if they accept such referrals Law Commission LC 329 (2011)
Public Services Ombudsmen
,
paras. 3.50-88; 4.69-95
13Slide14
Partners: cooperative approach
Generally ombudsmen may be said to achieve goals through partnership see
Hertogh’s
dichotomy ‘coercive control’- courts and
‘co-operative control’ –ombudsmen M. Hertogh
‘Coercion, cooperation and control: understanding the policy impact of administrative courts and the Netherlands’
(2001)
Law and Policy
23: 1, 47-67
14Slide15
Partners
‘[T]he
ombudsman [can] take a more expansive adjudicative perspective …
look to
the underlying causes of citizen grievance and, over time, and by way of a cumulative and iterative process … make recommendations that will remedy
not just
the plight of the individual complainant but others already, or yet to be,
in the
same or similar situation
.’
N. O’Brien ‘Ombudsmen and social rights adjudication’, [2009]
Public Law
466, at
470)
15Slide16
Partners: Recap & Metaphors
AJ System user chooses on appropriateness
Ombudsman overlaps due to the proviso
Ombudsman is ‘the buckle in the belt of redress’ BKT p 192
Emergency services ‘Each
is absolutely vital – but not necessarily in the same situation. Morgan LCJ (2010)
‘The
ombudsman and the judge: Redressing grievance and holding to
account’.
16Slide17
Policy
In
JR55 t
he NICA majority did not refer to policy
But the minority and High
Court judge didOn the clinical judgment jurisdiction we haveAtwood v Health Service Commissioner
[2008] EWHC 2315 (Admin)
was cited and it was accepted that the
Bolam
test was not applicable
Lord Reed says the Supreme Court welcomes interveners, whose submissions can
change the consideration of issues from that in lower courts
17Slide18
Financial Redress
The majority construed the 1996 NI Order to preclude the power to make financial redress
The 1996 Orders followed the 1969 NI statutes and the PCA 1967 in not specifying financial redress
PHSO make reference to guidance on financi
a
l redress in Mr & Mrs M (HC 132 of 2013-14) Law Commission proposes ombudsmen should publish more -guidance, digests on their work plus reports
, (can fit
open justice
with confidentiality)
18Slide19
Concluding Thoughts
Ombudsmen not well known or understood
Healthcare cases rising
Concern and criticism from Patients, MPS/MDU
Educate and Inform Partners
Review policy and guidance on financial redressMore openness with more publications
19