Head of Hosted Solutions July 2014 Value Added Services Call management amp reporting from A kixi Real time stats Accessible from any internetfacing device Abandoned call recovery Extension activity monitoring ID: 320017
Download Presentation The PPT/PDF document "Keith McBride" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Keith McBrideHead of Hosted SolutionsJuly 2014
Value Added ServicesSlide2
Call management & reporting from Akixi
Real time stats
Accessible from any
internet-facing device
Abandoned call recovery
Extension activity monitoring
Cradle to grave reporting
….loads more!Slide3
Akixi - Wall boardingNo software to buy or maintain
No additional P.C’s to buy or maintainMinimal connection costsSpeedy & Minimal technical set upPay As You GoMulti Site reporting as standardCradle To Grave & Internal call tracking
Use when you want, even month by month
Works on Mac, P.C, Linux & Mobiles
Always up to dateDisaster recovery built in
Available anywhere & everywhereReal Time & Historical reports
.....and it’s very ecologically friendly Slide4
Horizon IntegratorPresenceClick to DialOutlook Integration
Contact Screen PoppingDirectory IntegrationLync IntegrationSlide5
A software client that allows users to control Horizon from their desktop
Draws down lots of functionality for ease of use & quick accessIntegrates with Outlook
Horizon IntegratorSlide6
In-call desktop controlPreview windows with in-call control
Caller Detail
Call Direction
a
nd Detail
Call Control
Basic Caller Details
Call Control ActionsSlide7
Click to dial & directory access
Recent Calls
Quick Dial & Search
Call History
Clipboard diallingSlide8
The missing Lync!Horizon and Lync are not mutually exclusive
Zest4 use bothLync: IM, presence, desktop sharingHorizon: For all business telephonyWe’ve now started to integrate through presenceAnd will continue to develop the solutionSlide9
Telephony PresenceMonitor up to 20 users
User defined listClick to Dial
Displayed by location
Online busy lamp field!
PresenceSlide10
Horizon Integrator CRMAll the functionality
of Integrator PLUS integration with 20+ leading CRM systemsIdeal for sales and customer services teamsSlide11
CRM IntegratorPresenceClick to Dial from multiple platformRecord Screen Popping
Call control integration with familiar software.Slide12
CRM & Outlook integration
Contact popping from chosen CRM Contact popping from Outlook Slide13
Desktop ClientClick to DialInstant MessagingPresence
Call ControlHeadset UsageSlide14
Horizon softphone - PC
Presence
Instant
Messages
Advanced Call Handling
Manage
FeaturesSlide15
Mobile ClientUses WiFi, 4G or 3G
Instant MessagingPresenceCall Settings & ControlAndroid / iOS – Q3Horizon EndpointSlide16
Horizon
m
obile app - AndroidSlide17
Zest4 - UC Product
Roadmap…Slide18
want to know more?
Keith McBrideHead of Hosted SolutionsKeith.mcbride@zest4.com0161 956 3345www.Zest4.com