Santa Cruz County Housing Support Program Data Seminar Presentation Overview Data Driven Decision Support DDDS Main Ingredients for Success Examples of DDDS Implementation Key Indicator System ID: 816378
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Slide1
Madeline Noya, Ph.D.Director of Planning & EvaluationSanta Cruz County
Housing Support Program
Data Seminar
Slide2Presentation Overview
Data Driven Decision Support (DDDS)
Main Ingredients for Success
Examples of DDDS Implementation
Key Indicator System
CIS Reporting for
WtW
Examples for Tracking Process & Outcomes for Housing Programs
Slide3Executive Level Support
Make Data Driven Decision Support part of agency-wide strategic plan
“Create reports and dashboards for all levels of staff, and train staff & managers in their use”
Instituted HSD STATS – 2.5 hour monthly Leadership Team meeting solely focused on performance data
Ingredient for Success
Slide4Dedicated Staff Resources – Centralized Reporting Team
Within the Administration Division, Planning & Evaluation Unit
P & E is responsible for agency-wide Reporting, Contracts & Quality Assurance
Small Centralized Reporting Team
Programmers (3 positions)
ETL processes and CIS report writing and report optimization
Key Indicator System, fiscal, personnel
Adult Services & Child Welfare
Analysts (2 positions)Supervises the programmers and does child welfare, IHSS, and APS data analysisDevelops reporting for the Employment & Benefits Service Division
Ingredient for Success
Slide5Attention to All DDDS Components
Ingredient for Success
Slide6Main Menu for EBSD
Key Indicator System
Slide7Example of Indicator Summary
Key Indicator System
Slide8Example of Drill Down Menu Options
Key Indicator System
Slide9Example of Drill Down by Office
Key Indicator System
Slide10Example of North Office Drill Down
Key Indicator System
Slide11Santa Cruz
WTW Alerts
Report for 09/23
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Employment Plans
Activities
EW CSLD
CS ID
STATUS
e2
Lite
Uneng
-
aged
Coming Due
Not Enough Hrs to Meet the PlanInsuf.Hrs inPlan(20, 30, or 35)Activities Endingw/in 2 WeeksOpen Actvwith No Status Updt for > 60 DaysActivities w/ no Sched or Planned HoursExemptAlertsConsecDaysCOUNTY 301 6118334039198014050CE20 99 17101491044601115CE21 17 2556211003Doe, JohnEC361B02XXSanctionedX NameEDPE1B03XXOther X NameEC361B02XXRegistered X Vocational Training 9/30/14Vocational Training NameEDPE1B03XXRegistered No Active Plan X NameEDPE1B03XXRegistered No Active Plan X NameEDPE1B0FXXRegistered X X NameEC321B08XXRegistered X NameEC321BOLXXGood Cause GC > 30NameEC3T1BONXXRegistered Vol. X NameWDPNB151XXRegistered X X
Example – CIS Report
Slide12Tracking Process & Outcomes for the Housing Support Program
Data Source Development (CIS, HMIS, Local)
Assure Data Quality
Data Integration
Review and Accountability
Tracking HSP
Slide13Participant Information
Jul-14 - Services
Case
Mgr
Last Name
First Name
CalWIN
Case #
Date of Birth
Program Start Month
Program Start Year
Housing Scholarship (New, Continuing, Returning)
Short Term Rental (New, Continuing, Returning)
Family Stabilization Housing (New, Continuing, Returning)
Number of Months Housed After Assistance Ends
WD
Duck
Don
B1234
1/1/1952
Jul
2014
New
New
WD MouseMinnieB78914/1/1928Jan2014 Cont Cont WDBeautySleepingA98767/1/1960Jan 2013 5Example of Monthly Detailed Data CollectionTracking HSP
Slide14Objective A:
Objective B:
Objective C:
YTD
Total
for FIT:
Objective D:
Count of new housing scholarship
participants:
Count of new short-term housing
stabilization
participants:
Count of new family stabilization housing participants
:
Number of all Housing Program participants who reach 3-months stably housed after
completing
any type of rental assistance:
Jul-14
0
0
0
0
0
Aug-14
0
0
0
0
0Sep-1400000Oct-1400000Nov-1400000Dec-1400000Jan-1500000Feb-1500000Mar-1500000Apr-1500000May-1500000Jun-1500000Total to Date:00000Annual Goal:1540258060Progress Toward Goal to Date:0.00%0.00%0.00%0.00%0.00%Example – Performance Measures for Non-Profit ContractorTracking HSP
Slide15Preliminary Ideas for HSP Data Collection
All HSP providers will input data into HMIS
Use local data to track service provision and outcomes
Match data from A & B to
CalWIN
(CIS) to track benefit profiles and other data
Develop related Key Performance Indicators
Tracking HSP