for Front Line Library Staff Presented by Jackie Wright and Katy Pretz PaLA Conference September 29 th 2014 1 Todays Agenda Overview of TechWAGGIN Choosing Training Topics Aligned with Staff Needs amp EDGE Benchmarks ID: 798801
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Tech
Technology Training for Front Line Library StaffPresented by Jackie Wright and Katy PretzPaLA Conference, September 29th 2014
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Slide2Today’s Agenda
Overview of TechWAGGINChoosing Training Topics Aligned with Staff Needs & EDGE BenchmarksSetting Up an Online Training Using Free & Inexpensive ToolsQ & A2
Slide3Overview
TechWAGGIN is a technology training initiative for public libraries in the Washington Library District in Southwest Pennsylvania. Why technology training?Staying Up To DateLibraries and Transliteracy3
Slide4Overview: Goals
Staff will:Gain basic computer/mobile device and internet skillsBecome familiar with commonly used softwareBe able to direct and assist patrons with all available library resources 4
Slide5Overview: Benefits
Libraries will be able to provide exemplary support to patrons requiring technology assistance at any time.Library resource usage will increase. Libraries will stay relevant with high quality services in today’s ever-changing digital world.Up to 12 hours of CE Credit5
Slide6Overview: Expectations
Libraries will participate in entire program from start to finish. Staff members, including Directors, will be given up to 1 hour per topic of paid time and a training station to complete tasks.Participants must be able to perform basic computer skills prior to training, including:Hardware--Turn on/off computer, monitor, printer Mouse--Moving cursor, left-click, scroll page, click and dragPrograms--Find, open and close programs, including internet browser Internet--Typing website URL in address bar6
Slide7Format
4 Assignments per topic15 minutes eachResources compiled and/or createdDirections, images, videos, links7
Slide8Choosing Topics
Ask!ExperienceEDGE AssessmentObjectivesNeeds8
Slide9Choosing Topics: EDGE
EDGE Assessment: Community ValueBenchmark 1: Libraries provide assistance and training with the goal of increasing the level of digital literacy in the community.81% of PA Libraries offer one-on-one technology help on-demand for at least 10 minute sessions.Benchmark 2: Libraries provide access to relevant digital content and enable community members to create their own digital content.98% of PA Libraries have office productivity software.Benchmark 3: Libraries provide technology resources to help patrons meet important needs related to personal goals & community priorities.
59% of PA Libraries offer access to online testing preparation tools through its website and/or through career testing software.
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Slide10Choosing Topics: EDGE
EDGE Assessment: Organizational ManagementBenchmark 8: Libraries have sufficient staff with technology expertise to help patrons achieve their goals.85% of PA Libraries provide staff with work time to engage in technology related learning activities.10
Slide11Choosing Topics
Make a list of all of the digital resources & services available at your library.ILSSoftware on Public ComputersDownloadable eBooks or Streaming EntertainmentDatabases and Library SubscriptionsDon’t forget about state and federal resources.POWER LibraryGovernment Resources11
Slide12Choosing Topics: WAGGIN
Polaris ILSEmailWeb Browsers and WebsitesMicrosoft WordMicrosoft ExcelMicrosoft Powerpoint and PublisherFacebook and Social MediaOverDrive, Mobile Devices, and AppsReference Resources (Legal, Health, Local, Government, Social)Career ResourcesGenealogy and Local History ResourcesStudent Resources
RA and Programming Resources 12
Slide13Setting Up
Dedicated e-mailStorageWebpageSurvey toolData management
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Slide14Google Drive
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Slide15Google Drive: CE Credits
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Slide16WordPress
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Slide18Creating Content
Screencasting SoftwareTopic-specific softwareImage Capture & Editing
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Slide19Creating Content
Demonstration19
Slide20Q & A
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Slide21CONTACT US
Jackie WrightDigital Services ManagerCitizens Library & District Centerjwright@citlib.org724-222-2400, ext. 228Katy PretzLibrary DirectorFlenniken Public Libraryfpl@windstream.net
724-966-5263
www.techwaggin.wordpress.com
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