Sheenagh Orchard Registered member of National Back Exchange RGN RNT CertEd DNLondon 06062014 SROHSP Meeting complex need Patients and Clients are presenting with a need for increasingly complex care management ID: 794561
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Slide1
Producing the evidence-base for complex assessment
Sheenagh OrchardRegistered member of National Back ExchangeRGN, RNT, CertEd, DN(London)
06/06/2014
SRO/HSP
Slide2Meeting complex need
Patients and Clients are presenting with a need for increasingly complex care managementTherapists and Risk Assessors decisions are being challenged particularly on the cost of complex managements Imperative that meeting the individuals need is not compromisedHow do we ensure the individuals need is central to the decision and demonstrate to clinicians and budget holders that our assessment is valid?
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Slide3Competent Assessor
Required by Law Management of Health & Safety at Work Regulations 1999 (UK)Every employer shall:“
appoint one or more competent persons…”
A person shall be regarded as competent where:
“
they have sufficient training and experience or knowledge and other qualities to enable them properly to undertake the measures …”
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Slide4Complex case assessment
Requires a wider knowledge and understanding of how to apply that knowledge effectivelyNeed to understand the law and its interpretation so as not to be swayed by ‘myth’ or ‘opinion’Need to ensure managements are evidence-based demonstrating sound knowledge of:
Best practice
Biomechanics and normal movement
Ergonomics and
E
quipment
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Slide5Analysis and Evidence
Must be confident of our competencyMust be able to source and use evidence to support our decisionsMust be able to produce our own evidence to support our decisions e.g. use ergonomic assessment tools such as Borg, REBA.Must be able to undertake analysis e.g. of equipment
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Slide6Positive Risk Taking
This is nothing new – discussed in Health Care in Later life 1996Need to empower staff to think this way Hayes (1992) suggests ‘ the notion of risk as a wager – assessing both losses and gains – would seem a more appropriate conception of risk’Risk taking is a normal part of daily living at all stages of life
In order to experience maximum fulfilment
in life and reach one’s potential it is necessary to take risks
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Slide7Benefits
For the individual include:Increased emotional and physical independenceGreater ability to make choicesIncreased confidence Regain and retain control over their lives within the limits imposed by their physical and mental capacity
For Social Care the benefit is mostly on cost
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Negative
Outcomes
Possibility
of injury must not be ignored
Each case must be considered individually and agreement reached on the levels of risk, possible outcomes and possible injury
Slide8Best Practice
How do you develop and evidence your own ‘Best Practice’?The guides to the Handling of People are just that – Guides – Adaptation of standard practices is required if we are to meet some specific client needHow do you develop ‘variance practice’ and evidence it?
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Slide9An Example
Use of REBA – postural analysis
Borg – perceived exertion of carer
Comfort
Likert
scale
Activity
Likert
scale
Benner – skill level of
carer
E.g. to comply with MHOR 4(3) ..” the physical suitability of the employee to carry out the operations – their knowledge and skills …”
Use of FIM to identify individuals ability
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Slide10Assessment must take account of
Security & stability of individualBody Mass Index ratio
Avoiding 2 tasks at once
The handling management can use 2
carers
OR
Ergonomically ‘design out’
the issue to allow a single
carer
to safely undertake the management
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Slide11Equipment
Require sufficient depth and breadth of knowledge to be able to consider the ‘pros’ and ‘cons’ of every piece of equipment to be able to make sound choices for specific managements and individualsAbility to analyse
for ourselves not just accepting manufacturers claimsMake sound business case to demonstrate that cost of equipment can be off-set (e.g. reduced re-assessment, cost-effective use of
carers
Does
the equipment -
Utilise
function and promote some independence
Reduce effort for the
carer
Enable a single
carer
to complete a task
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Slide12Cost benefits of correct equipment
Time
Cost
Cost profile when using 2 carers to assist Service User
Cost profile when using 1 carer to assist Service User
Initial investment in equipment
Potential Benefit
The breakeven point will move dependant on whether new or second user equipment is used
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Slide13Managements using a single carer
This is one of the most topical complex case management situationsThe framework just described can be used to ‘evidence’ the decision to use a single carer.
Benefits to the individual -
Improved dignity
Less stressful and invasive, physically and socially.
Improved flexibility in care routine.
Empowering
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Slide14What ‘evidence’ supports the decision
BIOMECHANICAL – REBABorg Considering Body Mass Index match
ERGONOMICTraining/Skill level/competence
Risk Assessment
Design
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Slide15The Framework
Aiming to improve functional ability and confidenceThe outcomes for the individual are key and a balanced-decision making process must be usedKeep a ‘broad vision’ on equipment provision – providing even relatively high cost equipment has a cost benefit over provision of careInvolve all ‘interested parties’ but the individuals needs and opinions are central
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Slide16The Process
Identify Broad Goals and the Desired OutcomeUndertake an Activity Analysis – may use ergonomic assessment tools such as FIM and identify what the ‘normal movement patterns’ areUndertake a Task AnalysisIdentify the current difficulties for the individual in achieving the task
Set staged goals for the individual to progress towards the Desired Outcome
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Slide17Task Analysis
Task analysis is the systematic analysis and recording of human work activity:Identify risk elements/factors/exposureInvestigate usability and effectiveness of proceduresDevelop instructions/job aidsEnsure the system will work and can be maintained
Determine whether assistance required to meet care/enablement needs
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Slide18Competent Assessors
Does your knowledge/skill/experience match the level of Risk Assessment you are undertaking?Could you benefit from learning how to develop and apply evidence to support decisions?Can you apply specific legislation to support your decisions?
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Slide19An Ergonomic systems approach to complex risk assessment in Health and Social Care
1 day Introduction workshop - Ethos5 day Advanced practitioner courseFacilitatorsJacqui Smith – Editor
Sheenagh Orchard – Contributing author
of
The Guide to the Handling of People 5
th
& 6
th
editions
www.angelbeck.co.uk
or
www.work-fit.co.uk
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Slide20References
Michael V Hayes (1992) On the epistemology of risk: Language, logic and social scienceFrances Heywood & Lynn Taylor (2007). Better Outcomes,
Lower costs. Implications for health and social care budgets of investment in housing adaptations, improvements and equipment: a review of the evidence. Office for Disability Issues
.
Jennifer
Hurstfield
,
Urvashi
Parashar
and Kerry Schofield (2007). The Costs and Benefits of Independent Living. Office for Disability Issues
HSE (1999)
Management of Health & Safety at Work Regulations 1999
, (2nd edition) Norwich: HMSO.
HSE (2004)
Manual Handling Operations Regulations 1992 (as amended)
(3
rd
edition) Norwich: HMSO
Smith, J (
ed
) (2005)
The Guide to the Handling of People
5
th
ed
2005,
BackCare
Smith, J (
ed
) (2011)
The Guide to the Handling of People
6
th
ed
2011,
BackCare
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