PPT-Creating a Culture of Civility in the Workplace

Definition What Does Incivility Look Like Pop Quiz Workplace Implications Next Steps Creating A Policy Case Study Having A Conversation Leadership Strategies Best Practices Q amp A Road Map. Debra Scott, MSN, RN, FRE. Executive Director . Nevada State Board of Nursing. Learning Objectives. Define incivility and civility. Define workplace conflict. Explore strategies to enhance civility and encourage a healthy and productive work atmosphere. A Nurse Leader's Role. Robert Wood Johnson Foundation. Executive Nurse Fellows. Action Learning Team. . Today’s Presenters. Dr. Cole Edmonson, DNP, RN, FACHE, NEA-BC  . Vice President and Chief Nursing Officer. Walking in the Footsteps of Giants. Sociologists, advocates for various causes, religious, national and international leaders, all have pondered the question of how to change attitudes and behavior of groups of people to bring about a desired outcome.. A Healthcare Leader's Role. Provided by the . RWJF . Executive Nurse Fellows Program . and funded b. y the . Robert Wood Johnson Foundation. Disclosure. The Speaker(s) is . an 2012-2015 . RWJF . Executive Nurse . Marilyn Shaw. Department of Communication Studies. University of Northern Iowa. Examples. After the West Des Moines Valley High School principal decreed that there be no grinding at school dances, fake Twitter accounts were created pretending to be him, saying lewd and . PRESENTS. What’s happened to civility?. [Insert/Play YouTube video called . “. Politicians Fight Compilation. ” – . https://www.youtube.com/watch?v=_V5On2HhIh0. . (“I need a Hero” – music plays in background on video). Matthew 22:36-40. A Sadducee, who was a lawyer, asked…. 36 Master, which is the great commandment in the law?. 37 Jesus said unto him, Thou shalt love the Lord thy God with all thy heart, and with all thy soul, and with all thy mind.. Sue Madden . . Manager/Principal . Officer, . Foster . Care & . Adoptions, . Anglicare Sydney. Sept 2017. ‘the way of life, especially the general customs and beliefs, of a particular group of people at a particular time’. Who We Are. Vigilant counsels companies with employment & . safety issues . across the Northwest and California . Manish Gooneratne. Safety Professional. A Common Theme. Largest contributing factor towards success. Patricia Obulaney, MSN, RN, ANP-C. Objectives. Define workplace incivility in nursing profession-in both clinical and academic settings.. Describe civil and uncivil behaviors.. List strategies and interventions to create a civil environment. Young Pups vs. Old Dogs. Multi-Generational workplace. could provide opportunities. . Mixing . Millennials . and Baby Boomers in the Workplace – the old dogs and young pups can be a winning combination.. . . Anne Scammon, Managing Director. . Learning Outcomes. Define communication and culture . Identify U.S. workplace expectations. Determine elements and styles of U.S workplace communication . Review professional and casual workplace attire . Page 1xat WorkInstructorGuidePage 2Page 3TABLE OF CONTENTSIntroduction4Module OneWhat is Rudeness6Module TwoEffective Work Etiquette10Module ThreeCosts of Rudeness14Module FourGetting to the Cause21Mo Civility isn\'t just the newest touchy-feely catchphrase. It\'s a power that costs absolutely nothing and yet transforms people, businesses, and personal relationships. Civility invokes trust, heals wounded relationships, and invites safety and honesty into conversations. It saves money, headaches, lawsuits, and reputations. Within these pages, you\'ll discover what incivility costs American businesses and employees beyond dollars and cents, what to do if you find yourself on the business end of incivility, and most importantly, how to unleash the civility within yourself.