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Discretionary Assistance Fund Discretionary Assistance Fund

Discretionary Assistance Fund - PowerPoint Presentation

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Uploaded On 2016-07-13

Discretionary Assistance Fund - PPT Presentation

By Helen Richards Partnership Manager for Wales Background From April 2013 elements of the Social Fund are abolished Community Care Grants Crisis Loans for Living Expenses Replaced by a local fund devolved to Welsh Government ID: 402370

assistance fund quarter amp fund assistance amp quarter daf applicant family advised application discretionary payments payment number awarded emergency online grant support

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Slide1

Discretionary Assistance Fund

By Helen RichardsPartnership Manager for WalesSlide2

Background

From April 2013 elements of the Social Fund are abolished

Community Care Grants

Crisis Loans for Living Expenses

Replaced by a local fund devolved to Welsh Government

Themes from consultation events in WalesPartnership delivery modelNational qualifying criteriaGrants not loansGoods and services over cashIndependent appealsLinks to financial capabilitySlide3

Discretionary Assistance Fund

Discretionary Assistance Fund

- payments or in kind support for two purposes.

Enable independent living or continued independent living, preventing the need for institutional care –

Individual Assistance Payment (IAP)

Provide assistance in an emergency or when there is an immediate threat to health or wellbeing – Emergency Assistance Payment (EAP)Payments available to people who do not have alternative means of paying for what they need and do not need to be paid back. One-off needs rather than on-going expenses.National delivery modelSlide4

Delivery Team - credentials

Northgate has 10,000 staff and 48 major offices

100% of local authorities and police forces in Wales

Systems in every NHS hospital as national programmes

Half of all fire brigades and ambulance trusts

Central GovernmentFamily Fund is the UKs largest grant making charity and for over 40 years Family Fund has administered £33m per annum of grant funds for the four governmentsWrexham County Borough Council is the pilot authority in Wales for Single Fraud Investigation Service and will be keen to ensure equitable use of the fund for all. Wrexham is also one of the Universal Credit Processing sites.Slide5

How to access DAF

Free from landline 0800 859 5924

Charged at local rate 03301 015 000Online & downloadable forms for posting

www.moneymadeclearwales.orgSlide6

Individual Assistance Payment

The Applicant makes an application

Application arrives at DAF team in Wrexham

Decision is made to Approve or Decline

Declined

Approved

Advised of approval for Goods or Service (e.g. Cooker, Fridge, Bed). Signposted to other places for help

Family Fund advised by Northgate, then Family Fund advise the retailer e.g. Argos, Euronics, Park Retail

Payment Card or Authorising Letter sent to Applicant

Advised by phone, email or letter, signposted to other places for helpSlide7

Emergency Assistance Payment

Applicant advised of approval for payment. Signposted to other places for help

Family Fund advised by Northgate, then Family Fund advise Pay Point

Applicant goes to Pay Point outlet (newsagents etc) shows retailer the code and cash is given

Pay Point send barcode or unique reference number to applicant mobile

The Applicant makes an application

Application arrives at DAF team in Wrexham

Decision is made to Approve or Decline

Declined

Approved

Advised by phone, email or letter, signposted to other places for help

£Slide8

For more than 13 years Family Fund has used supplier contracts for grant making programmes

In 2011 75% of applicants received their grant in the form of goods and services spending £25m

Example retailers include Park Retail, Euronics, Argos

Suppliers offer choice for beneficiaries along with trusted brand, excellent service and good

coverage

FFT provides a rebate into the DAF of 3.5% of the value of goods ordered (excluding cash payments) at the end of each quarter which over a full year could add more than £250,000 to the fundOpportunity to expand to additional outlets in WalesCash payments through PayPoint or BACSFulfilment ExperienceSlide9

1

The

Public Web Site allows members of the public to make applications from the

Discretionary Assistance Fund. They can;Check for likely Eligibility 2. Make & submit an Application3. Save a partly completed application 4.Return to a partially completed application5. Track the progress of an applicationhttp://www.moneymadeclearwales.org/discretionary-assistance-fund-for-walesSlide10

Partners across Wales

Need to ensure the hardest to reach can get support to apply

Domestic abuse, care-leavers, those in crisis, someone experiencing a tragedy, mentally ill.

Partners can signpost or complete applications with or on behalf of customers

The partnership forum will be an on-going mechanism for feedback & involvement

Registration is simple & each organisation given their own unique organisation numberSlide11

Performance of Quarter 1 & 2

Total amount awarded Quarter 1 & 2:

£2.7million*

*Final official accumulative figure is still be approved.

Quarter 1Quarter 2Number of EAP’s awarded23454839Number of IAP’s awarded22402345Slide12

Quarter 1 & 2 continued

Quarter 1

Quarter 2

Emergency Assistance Payments are paid within 24 hours

96%

98%Individual Assistance Payments are paid within 2 weeks98%99%Contacts to DAF by: Telephone (which is fully bilingual)Online Postal contact28,75959764438,4701466

704

Total number of awarded applications is

4290

6937Slide13

Key Messages

Accessible

via online, post, telephone in dual language

Governance through Executive and Operational Boards

Active engagement with partner

networks & partnership manager Regular updates and online seminars Ongoing programme with all stakeholdersGrant Fund as part of holistic serviceBeing a partner organisation is a commitment to support the hardest-to-reach & most vulnerable people, to access the DAF either through signposting or support.We are committed to ensuring everyone who needs to apply to the DAF has the chance to do so.Slide14

Thank you

Thank you for the opportunity to come and discuss the discretionary assistance fund with your organisation

Please ask any questions you may have