Transit Protective Services Our Mission Statement The mission and goal of a Metro Transit Security Officer is to ensure the protection and safety of the patrons passengers and employees who rely on and who provide the services of the Authority ID: 209538
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Slide1
Ensuring the Safety of all those that put their trust in the Metro Transit Authority
.
Transit
Protective ServicesSlide2
Our
Mission Statement
The mission and goal of a Metro Transit Security Officer is to ensure the protection and safety of the patrons, passengers, and employees who rely on and who provide the services of the Authority.
In order to accomplish this mission, Officers must be given the tools, resources, and assistance necessary to achieve this mission while management has the responsibility to provide the fundamentals to reach our goal. All employees of the
Protective Services
Department have an obligation to Metro, its patrons, and the employees we serve to develop and maintain the highest work and ethical standards in both personal and official conduct.
To become an efficient unit, personnel must pledge not to compromise the safety, and integrity of Metro for personal feelings, prejudices, animosities, or friendships. Officers will constantly strive to achieve these objectives with dedication to the ideals of Metro.Slide3
Duties and Responsibilities
Patrols
, monitors, and safeguards Metro property and buildings
Ensures
safety of
Metro patrons and employees
Observes
and reports on security and safety problems
Monitors
handling of Metro monies at Cash Counting
office
and Ticket Offices
Escorts
vault truck drivers during pick-up of monies from
various
Metro divisions
Writes
memos regarding incidents of suspicious activity and vandalism occurring on Metro property
Keeps
written log of daily activities
Directs
visitors to desired Metro locations
Maintains
, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures
Contributes
to ensuring that the EEO policies and programs of Metro are carried outSlide4
Control Center
CCTV
Surveillance of USG Complex, Terminal 19, and Ticket Offices
Radio
and phone communications with both Metro (Security, General Services, Facilities Maintenance, etc.) and external personnel from non-Metro agencies (LASD, LAPD, etc.).
24/7 Command, Control, and Coordination of All Metro Security UnitsSlide5
Fixed Post/Infrastructure
Protection
Daily
Security
of Metro
Properties and Protection of
Patrons & Employees
Gateway/
Patsaouras
Plaza
Terminal
19 (T-19A/B
)
Metro Transit Court
El Monte Bus StationSlide6
Field/Mobile
Units
Vehicular/Mobile Security Patrols and Parking Enforcement of Metro Properties (M-51, M-52, M-53, M-54)
Bus
Yards (Division 1, 2, 3, 5, 6, 7, 8, 9, 10, 15, 18)
Rail
Yards (Division 11, 20, 21, 22)
Bus
Terminals/Stations (Terminal 19, Orange Line, etc.)
Rail
Stations (Red/Blue/Green/Gold)
Ticket
Offices
Miscellaneous
Support Facilities (e.g. CMF, Location 62, Division 4, Vernon Yards, Lost & Found, etc.)
Response
to reports of crimes in progress, such as public disturbances, vandalism, trespassers, etc.Slide7
Revenue
Protection Team
Security
Over-Watch of Metro Revenue Collection Operations
Central
Cash Counting
Office
Pick-Up/Drop-Offs of mobile safes from bus
divisions and rail stations
Servicing
of TVMs at Rail
Stations
Trouble
Ticket/Preventative Maintenance of Division
Vaults. Ticket Vending Machines (TVM)Slide8
Metro Redline Team
Dedicated
Security Unit
for the Metro Red Line System
Opening
and closing of stations when system is out of service
Patrol
of stations when system is in service
Assistance of Team Operators
Fare
compliance
checks
Ancillary area checks
Tunnel ChecksSlide9
Boardroom Detail
Provide
Weapon Screening
and Maintains Order at Metro and Metrolink Board Room Meetings.
Screen all incoming visitors for weapons or threatening materials
Protect the Mayor and other Board members from possible threats during meetings
Maintain order from citizens during board meetingsSlide10
K-9 Unit
Explosives Detection Team
Response to unattended packages at Metro Properties
High
visibility patrols of Bus/Rail Stations and Terminals to enhance public confidence in the safety of Metro’s transit system
.
Response to suspicious packages at Metro facilitiesSlide11
Pressure Washer Escorts
Dedicated close-protection units for general services personnel in high risk environments
graveyard
shifts
Protect employees while conducting Pressure Wash detail at Rail stations
Patrols route of personnel to ensure the protection of Metro
vehicles and equipment
Assist personnel with clearing patrons off platformsSlide12
Special Events
Provide
s
ecurity, crowd control, and revenue protection at both regular and irregular miscellaneous events
Movie Shoots
Bus Bridges
Rose Parade (Pasadena Gold Line)
Halloween Parade (Division 7)
Christopher Street Parade (Division 7)
Hollywood Christmas Parade (Metro Red Line)
USC Games (Expo Line)
Long Beach Grand Prix (Blue Line)
CicLAvia
Dodger Express
Bus Rodeo
Concerts
Press Events
Career Day Events
Dignitary Protection (for Metro CEO and other VIPs)
Employee Transport (as has been requested by Duane Martin for Metro DCEO)