Zhejiang University of Finance amp Economics Dong Fang College Toriano Cook Why is English so important for international travel Imagine you are taking a business trip from Hangzhou to Berlin Germany ID: 412624
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Slide1
Traveling around the world
Zhejiang University of Finance & Economics
Dong Fang College
Toriano
CookSlide2
Why is English so important for international travel?
Imagine you are taking a business trip from Hangzhou to Berlin, Germany.
You have a stop in Moscow, Russia.
You speak Chinese and know some basic German, but you can’t speak any Russian!
You must speak to airport officials in Moscow before you can continue your flight to Germany.
What language will you speak???Slide3
Airport Vocabulary
1
aisle:
corridor
in
airplane
between the seats
baggage
claim:
place where passengers go to
pick up their
luggage
board:
to get on or enter an
airplane
boarding
pass:
ticket
showing that passenger has checked in and may board
plane
check
in:
to register for a flight,
checking
of tickets, passports, luggage
confirmation:
reservation has been checked before flight (confirmation number)
a
rrivals / departures board:
large
display in airport showing
times of
departing
flights
domestic:
national
(not international) flight
is entirely
in
one
country
duty-free:
products free of a customs’ tax (duty)
excess baggage:
luggage
that is more than the
allowed weight (now usually 25kg for international flights)Slide4
Airport Vocabulary
g
ate:
the waiting area
in an airport
where a
particular flight arrives and departs
carry-on luggage:
small bags that
may be carried on board by passengers
IATA:
International
Air Transport
Association
immigration
officer:
government
official responsible for checking passengers' passports
customs’ officer:
government official responsible for checking passengers’ luggage for items/products not permitted for travel
jet
lag:
extreme tiredness
after a long flight between
many
time zones
runway:
the road strip
on which planes land and take
off
layover:
a stop during a flight where passengers must wait for their next flight.
stopover:
like a layover, but for a day or two
transit passenger:
passenger who is at
an airport that is not his
destination (during a layover or stopover)Slide5
Making Flight Reservations
“Booking a ticket” is a simple process that you can almost always do online.
Travelocity.com
Expedia.com
Priceline.com
Orbitz.com
But, you may have to visit an airline ticket office, travel agency or make a phone call to book and reserve your air ticket.Slide6
How to make flight reservations
Know your travel dates! When do you want to depart & arrive.
Is your trip one-way or round-trip?
Will you have to pay extra luggage fees?
In the US, domestic flights are $25 per bag; international 1
st
bag free, 2
nd
bag $100.
What are the airport codes of your departing & arriving airports?
Shanghai
Pu
Dong (PVG) Shanghai
Hongqiao
(SHA)
Hangzhou
Xiaoshan
(HG) Raleigh-Durham (RDU)
Which class seat would you like:
Economy (Some airlines offer “Premium Economy”
Business
First - ClassSlide7
Common questions asked when making reservations for a flight
Are you traveling alone?
Will this be one way or return?
When would you like to depart?
When would you like to return?
Do you mind a stopover? Or would you prefer
direct (non-stop)?
Would you consider other airports in the area?
Would you prefer economy, business, or first class?Slide8
“I Need A Ticket To Vancouver!”
Role-Play
Speak as Airline Ticket Agent or Traveler
Traveler:
Choose a
situation
from choice boxes
Airline Ticket Agent: Choose the best flight from the flight schedule.Slide9
At The Airport
You will hear many important announcements regarding flight statuses.
They will let you know if your departure gate has changed, if your flight times are delayed or even if your flight has been canceled.
It is important that you try to pay attention and listen to each announcement. Slide10
Listening: Airport Announcements
1. Who is probably making the announcement?
A) a pilot B) a flight attendant C) a ticket agent
2. What is the ultimate destination of the flight?
A) Atlanta B) Miami C) Caracas
3. What change has been announced?
A) the gate number B) the arrival time C) the boarding time
4. What are the current weather conditions outside?
A) It's raining. B) It's cloudy. C) It's snowing.
5. What time will the plane depart?
A) 12:15 PM B) 4:05 PM C) 8:45 PMSlide11
Customs & Border Protection
Immigration Check
Is your passport valid? Do you have blank pages?
Do you have the correct ‘visa’ to enter the country?
Identification & Verification: You may be fingerprinted or have your photo taken.
Customs: What items are bringing into the country with you that may be banned or you may have to pay taxes for.
In the United States, you:
Must pay tax on ‘luxury items’ over the limit.
You cannot bring vegetables, fruits and many different foods into the country
Many kinds of medicines and drugs are illegal and will be taken at customs.Slide12
Documents & Forms
Most nations around the world require a traveler have several documents with them before they are allowed to enter through immigration & customs
Most airlines will have these forms in English & the language of the origin city (a flight from Shanghai to San Francisco will have forms in English & Chinese)
Many airlines only use English!Slide13
PassportSlide14
Passport Information PageSlide15
VisaSlide16
Customs’ Declaration (US)Slide17
Customs’ Role-Play
With a partner, one choose to be the customs’ officer, the other the traveler.
Customs’ officers will follow the sample conversation questions.
Travelers can be creative! Think of your country, where you are staying during your trip, how long you will stay, what other countries you have traveled to and if you have any items to declare (tell the officer you have)
In many countries, if you declare nothing, but officers check your luggage find products you should not bring into the country, they will take your products and you may be given a very large money fine!