Strategic Action Planning Follow Up & Reference 1 Strategic Outcomes - PowerPoint Presentation

Strategic Action Planning Follow Up & Reference 1

Strategic Outcomes Organizational Health and Sustainability Initiative Impact Community Impact Increased # of patient and family partners in health systems Patient safety community is collectively operating pursuant to shared goals and best practices Patients in MN feel safest in the nation as evidenced by an agreed upon set of indicators Engaged and collaborative Board R etention and growth, including different types of supporters Patients and their families understand and are equipped to collaboratively help improve systems in ways that advance safety Empower mutually accountable relationships between patients, families and systems to foster safety Convene, align and engage communities for safety Minnesota Alliance for Patient Safety: Strategy Mountain Purposefully facilitate best practices between and across care silos with respect to transitions of care Maximize strategies to assure evolution of effective structure to advance mission Strategies for Achieving Mission Advance Safe Care* Everywhere * Safe care encompasses patients and systems co-producing positive health outcomes that foster dignity and equity MAPS Aspirational Mission Sufficient staff to accomplish work of MAPS Stakeholders are educated about and share best practices regarding safety MAPS contributes to 1-2 initiatives that address issues relating to disparities and equity Transitions of care are safe and seamless

Possible Action – Topic Area Work Underway/ Past Work Potential Actions (L= longer term, beyond 12 months)Resource Intensity Strategic Outcome SupportedBuilding Patient and Family Partner Capacity (See attached slides for further detail regarding Potential Actions) Lisa, Laurie, Gayle, Jennifer, Janet (MMA), Diane (MDH)Own Best Medicine IncludeAlways WebsiteSocial media presenceGather patient stories Patient QI consulting services1 Patient engagement pilot Certified Safe Patient Partner program8 (L) High HighHigh Patients and their families understand and are equipped to navigate systems in ways that advance safety Increased # of patient and family partners in health systemsPatients in MN feel safest in the nation as evidenced by an agreed upon set of indicators Member retention and growth, including different types of supportersToolkit dissemination1Integrated & expanded websitesIncreased social media engagement MediumMediumMedium Topic specific, patient focused initiativesDiagnostic Error – Patient Family member as part of team2Transparency – Open Notes 3Awareness Campaigns (L)HighMedium MediumAnnual conference that fosters one or more strategic outcomes8 Previous conferences Executive and large committees meeting Conference planning committeesHigh Stakeholders are educated about and share best practices regarding safetyAdverse health event reporting 4Carrie (MNA) Foundational coalition support for initial legislation MAPS Board resolution regarding future reporting possibilities/strategyMed to High Patient safety community is collectively operating pursuant to shared goals and best practicesLTC efforts to promote safety practices and culture5LorryParticipate in MDH VAA workgroup Present at Care Providers Webinars re: including residents/familiesLTC workgroup/ training to begin implementation of safety strategiesCurrent - low,Potential – High Member retention and growth, including different types of supporters Stakeholders are educated about and share best practices regarding safety Health acquired infections initiativeTania (MHA)CHAIN Leadership Team 6MN State HAI prevention advisory group6Patient led project on infection prevention/ antibiotic stewardship (L) Current - low,Potential – High Stakeholders are educated about and share best practices regarding safety1-2 disparities initiatives7None explicit to disparities Support session at conference Pursue diverse groups to support MAPS mission LowMAPS contributes to 1-2 initiatives that address issues relating to disparities and equityTransitions of Care Patti

Footnotes describing alignment with Stratis Health Initiatives and work SH has a long track record of educational initiatives, only a few focused on working with directly with patients MAPS, SH & MMIC have convened a community conversation regarding diagnostic error. SH pursuing grant opportunities to work with providers to improve the diagnostic process regarding communication of test results. SH pursuing grant opportunities to spread Open Notes within MN provider organizations. MAPS exploring options to collaborate working directly with patients on improved usability and increasing demand. SH currently contracts with MDH to provide event analysis, feedback and direct technical assistance/consultation to reporting organizations. SH has long history of QI collaboratives working with long term care organizations, currently a significant percentage of long term care organizations are working with SH. SH also participant/leader in this group SH has a long history of health equity work including health literacy & cultural competence and is currently updating strategic priorities and action plans. Notes: Certified Safe Patient partner http://www.asphp.org/long-term-care-interest-group/https://www.pxinstitute.org/certification/

Building Patient Partnership CapacityFoundational Components 5 Patient Partner QI consulting service : Assist organizations in shifting their strategy to partnering with patients through site visits, presentations and trainings. Be there to walk through the process Time Line: 3-6 monthsPatient Engagement Pilot:(Otto Bremer Grant):Work within a community to train systems and consumers ways to partner for safe care. Time line: Grant submission-Jan 2018Certified Safe Patient Partner Program: Create a learning opportunity for patient partners to become certified. Potential model http://www.theberylinstitute.org/?page=CertificatePrograms Time line: ready for launch in November 2018

Building Patient Partnership CapacityTopic Specific work 4/5/16 6 Diagnostic Error: CTSI grant for pilot project in collaboration with Stratis, MMIC, U of M and a community to test small changes in communicating test results to patients who visit the EROpen Notes: in collaboration with StratisAwareness Campaigns: Longer term goal. Determine best strategy for engaging the community and releasing awareness information. Potential model: http://www.actonalz.org/dementia-friends-0

Building Patient Partnership CapacityTools and Resources 4/5/16 7 Toolkit Dissemination: Various tools could be housed on the websites. Toolkits are necessary but not sufficient Time line: 1-3 monthsIntegrated and expanded websites: We have two amazing websites that are currently underutilized. This could be a great way to increase engagement by providers and patient partners. Time line: 1-3 monthsIncreased Social media Presence: C an be integrated into the websites and is a great way to push information out on a regular schedule. It can also be a way to engage with experts across the country and get the attention of patients, families, residents, consumers. This can also serve as part of the awareness campaign strategy Time line: immediate and ongoing