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Program Review 2001 – 2008 Program Review 2001 – 2008

Program Review 2001 – 2008 - PowerPoint Presentation

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Program Review 2001 – 2008 - PPT Presentation

Christie Mathews Viviane EphraimsonAbt Hosam Ahmad Louie Sanchez Ihsan Abbud Apartment Life Apartment Life Program History Apartment Life as it is today has evolved from some very humble beginnings of Quonset huts Originally called Married Student Housing Apartment Life was created to s ID: 667869

life apartment community students apartment life students community staff student international program amp university living bedroom develop single programs serve graduate undergraduate

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Slide1

Program Review2001 – 2008Christie MathewsViviane Ephraimson-AbtHosam AhmadLouie SanchezIhsan Abbud

Apartment LifeSlide2

Apartment Life Program HistoryApartment Life as it is today has evolved from some very humble beginnings of Quonset huts. Originally called Married Student Housing, Apartment Life was created to serve the needs of Veteran’s and their familiesVeteran’s Village 1945 – 1962

Lory Faculty Apartments 1950 – PresentAggie Village 1961 – Present University Village 1968 – PresentPalmer House 1967 – 1989

International House 1994 – Present Slide3

Lory ApartmentsSingle Graduate StudentsSingle Undergraduates 23 years of age or older72 Apartments1-bedroom units2-bedroom shared units108 Bed Spaces

Identified for redevelopment in May, 2012Slide4

International HouseSingle Graduate StudentsSingle Undergraduates 23 years of age or older118 Apartments1-bedroom units2-bedroom shared units

193 Bed SpacesSlide5

Aggie VillageFamily Housing288 Apartments 2-bedroom unitsSlide6

University VillageFamily & Single Undergraduate Students430 ApartmentsFamily – 2 & 3 bedroom unitsSingle undergraduates 2-bedroom

shared unitsSlide7

Apartment Life Our MissionThe Apartment Life Program is an integral part of the educational mission and student support services of Colorado State University. Apartment Life serves a nontraditional and culturally diverse student population. This includes student families, single graduate students, single nontraditional students, faculty and staff. This residential program

provides a living and learning environment that is conducive to academic success, personal, social, cultural, and educational growth, group and family development, community involvement and ownership of, and commitment to diversity.

Apartment Life recognizes the importance of providing a clean, safe, well-managed and reasonably priced facility. In part, the above is

accomplished by building a unique community where residents develop a sense of belonging, personal ownership and involvement.

Staff provides a wide variety of programs and services to meet the needs of our diverse resident population.Slide8

Apartment Life Our VisionApartment Life creates a living-learning community founded on the strength of our differences, interests, and common goals. Our vision is to impact each member of the Apartment Life community, fostering interaction, understanding, and appreciation among people of all backgrounds.

Through this positive experience with our residents, we can ultimately influence the University, Fort Collins, and the world.Slide9

Apartment Life Programs and ServicesAssignments and BillingMonth-to-Month and Academic Year Leasing modelsArea/Village OfficesLive-in StaffEducational and Social ProgramsPartnership with Operations Management Custodial and Maintenance

Laundry FacilitiesFurniture OptionsSlide10

Apartment Life Who We Serve Who Lives with us

Couples/Partners with and without ChildrenSingle Parents

Single Graduate Students

Non-traditional Undergraduate Students

Traditional age Undergraduate Students who have completed Res Life live-in requirement (ICC)

Post Doctoral and Visiting Scholars

Faculty & Staff as space is available

No longer placing Faculty/Staff due to limited availabilitySlide11

Apartment Life Who We ServeIntercultural Connections Community

Developed in 2004 at University Village

Living & Learning opportunity for undergraduate student interested in living in a multicultural, multigenerational community with couples, families and single students from around the world.

Has grown from 45 students in year one to more than 180 students in 2008

With International Strategic Partners has now grown to more than 250 students annually.Slide12

Apartment Life Who We Serve Slide13

Apartment Life Who We ServeSlide14

Apartment LifeWho We AreSlide15

Apartment LifeWho We AreSlide16

Apartment Life ImplicationsMajor implications during the period of the review include:The impact of 9/11 on Colorado State University, current and future students and their families, international students and domestic students alike.Slide17

Apartment Life Who We Serve Slide18

Apartment Life Who We Serve Slide19

Apartment Life ImplicationsMajor implications during the period of the review include:Change in departmental leadershipAssessment of needs and focus

1) programmatic –more than 1000 programs per year2) business operationsSlide20

Apartment Life ImplicationsMajor implications during the period of the review include:Electronic format for ReviewSite Visit Option to Kansas State University in Manhattan, KansasSlide21

Apartment Life Strengths (Students/Programs & Services)EBI and other feedback tell us:Community building & programming Commitment to diversity needs and educationSafety and security

Customer First focus for all staff membersCollaboration with International Programs and the Fort Collins International Center remains strong and mutually satisfying to the goals of each organization

Fostering residents’ opportunity to make meaning out of their living experience in a global community

Commitment to live-in staff to develop a spirit of team and community that residents embrace

EBI Overall Program Effectiveness

Slide22

Apartment Life Strengths (Students)Intercultural Connections Community is valued and growingSlide23

Apartment Life Overall Program EffectivenessEBI Overall Program Effectiveness defined by:Question 69 – Overall Satisfaction with apartment living experience?Question 70 – To what extent did your apartment experience fulfill your expectations?

Question 71 – Comparing cost to quality, rate the overall value of the apartment experienceQuestion 72 – How inclined are you to recommend living in campus apartments to a good friend?Slide24

Apartment LifeEBI 2008 Overall Program EffectivenessSlide25

Apartment LifeEBI Overall Program

EffectivenessSlide26

Apartment LifeEBI Priority Matrix 2007Slide27

Apartment Life StrengthsStaff TrainingSafety and securityCentral Back-up Manager Helping SkillsMental Health advocacy and

helping skillsCross-Cultural communicationStaff /Work Environment/Financial

Campus Community program support

Competitive rental rate structure

Committed to professional and personal development

Supportive of work space needsSlide28

Apartment Life ChallengesPrograms & ServicesHigh apartment turnoverOccupancy numbersMobile student populationSingle Student Programming Space

Aging buildingsOffice procedures keeping up with the residents’ technological needsBedbugsSlide29

Apartment Life VacatesSlide30

Apartment Life OccupancySlide31

Apartment LifeChallengesAging facilities that require ongoing financial investment. Technology-Internet speed & access, Wireless, CableHigh ratio of student live-in and hourly staff to full time staff present particular challenges in the areas of student support, effectiveness and efficiencies and staff training. Apartment Life staff is currently made up of:

9 fulltime State-Classified and Professional staff7 Graduate Assistantships and

more than 30 live-in and hourly student staff positions. Slide32

Apartment Life RecommendationsMeet the needs of today’s resident through investment in additional apartment amenitiesWireless internet accessIn-unit washer/dryerDishwashersAir Conditioning

Satellite international channelsIndividual heat controls in all unitsSlide33

Apartment Life Recommendations cont.Continued investment in Sustainability projectsReplacement of single pane windows (UV 1500)Replacement of all halogen and inefficient lighting (I-House Lobby/Community Center)

Develop composting optionsReduce the use of paper using more electronic processesDevelop more sustainable practices in programming through elimination of disposable dish wareSlide34

Apartment Life Action Plan GoalsDevelop additional programming space for single graduate students and international students use at IHouse and Lory ApartmentsContinued focus on developmental, educational, cultural and social needs/success of residents in collaboration with divisional resources/partners.

Focus on retention and graduation rates of residents and collect data.Develop leasing model to address increasing turnover/student mobilityPartner with International Programs to look at graduation rates of international students

Hire additional staff to focus on office processes and continuity of services

Develop electronic assignment, check in and check out processes

Develop wireless access throughout apartment communities

Partner with Operations Management to develop resident focused solutions to ongoing resident issues including cleaning and pest control.

With Residence Life evaluate upper class undergraduate on campus housing optionsSlide35

Apartment Life

International

House addition FY10