Emmon Johnson – Evening Service Desk associate. SUNY Oneonta. STC - 2017. Agenda. A Little On My Background. Organization of Our IT Service Desk in Relation to ITS. Review of Services Offered at the IT Service Desk.
Amy Burger. Bonnie Morris. Reference in Decline. Association of Research Libraries. NGCSU Reference. In decline since 2004. Question types changing. Why?. Get rid of reference desk?. desk goes here. Ref-.
and Desktop . across UCSF Campus and Medical Center . . – . A . Case Study. . Presented to . UC-CSU. By Julie . Cox and Sian Shumway. Directors, . UCSF IT Service . Desk and Field Services. July 11, 2013.
Site . Name. Training Date . Update Site Name &Training Date. . Page Number. Role and Responsibilities of Local/Site Help Desk 3. Help Desk Workflow 6. Handling of Personal Information/Personal Health Information (PI/PHI) .
December 2016. HELP DESK Training. Site . Name. Training Date . Update Site Name &Training Date. Role and responsibilities of Local/Site Help . Desk . Help . Desk Workflow. Handling of Personal Information/Personal Health Information (PI/PHI) for Support .
to:. Recognize and understand terminology common to the guest service experience.. Describe the common procedures for checking in and checking out a guest.. Identify and describe common guest service issues and provide solutions for resolving them..
How Did We Do?. Fall 2014 . When Were We Shopped . (days and times) and by whom?. 10/13/14 through 12/5/14, with just a few missing days.. First transaction at 9 a.m., last one at Midnight.. Most common times were between 1 and 6 p.m..
Reference, Research, and Scholarly Services, University Library, . University of Illinois at Urbana-Champaign. More than a Space: . A History of Central Reference Services at the University of Illinois Library.
Download Presentation - The PPT/PDF document "Welcome to the UVU IT Service Desk" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Welcome to the UVU IT Service Desk
Presentation on theme: "Welcome to the UVU IT Service Desk"— Presentation transcript: