PPT-Reference Service: A Traditional Desk or Something Else?

Author : trish-goza | Published Date : 2017-04-09

Amy Burger Bonnie Morris Reference in Decline Association of Research Libraries NGCSU Reference In decline since 2004 Question types changing Why Get rid of reference

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Reference Service: A Traditional Desk or Something Else?: Transcript

Amy Burger Bonnie Morris Reference in Decline Association of Research Libraries NGCSU Reference In decline since 2004 Question types changing Why Get rid of reference desk desk goes here Ref. 5742457445574585744957455574445744957443574415745257459 57860 57417574545744357452574615744457449574545744757376 5740957454574545746157441574525737657429574565744457441574605744557459 5745557446 5741057455574555745157459 57422574555746257445574535 It is true that this age group represents th e largest percentage of chat usage 74 of online teens have used IM But the increasing popularity of realtim e text messaging is reaching all segments of the online population And use of IM is rivaling ema and Desktop . across UCSF Campus and Medical Center . . – . A . Case Study. . Presented to . UC-CSU. By Julie . Cox and Sian Shumway. Directors, . UCSF IT Service . Desk and Field Services. July 11, 2013. 1. Procedures. 1. Getting Help. Agenda. 2. Network & . EMail. 5. . Security. 6. . Outages & Emergencies. 3. . . UVLink. Portal. 4. . Professional Web Pages. 7. . Software. Getting Help. Text. The expanding role of Access Services in academic libraries.. An interactive discussion led by Denita Hampton, Stella Richardson, and Karen Glover. A little library humor. Background. 2009-Administrative decision . Reference, Research, and Scholarly Services, University Library, . University of Illinois at Urbana-Champaign. More than a Space: . A History of Central Reference Services at the University of Illinois Library. http://www.righthelpdesk.com/ Right Help Desk provides IT Computer Support and Outsource Services. Our certified IT experts engineers provide 16/7 online live IT technical support solutions. Lili. . Luo. School of Library and Information Science . San Jose State University. Do you own a cell phone?. A. Yes. B. No. Do you text?. A. More than 50 messages/day. B. 21-50 messages/day. C. Less than 20 messages/day. LibStats. Experience . Charles Cowling and Mary Jo . Orzech. For general questions contact Charlie Cowling, ccowling@brockport.edu. For questions regarding installation and setup, contact Logan . Rath. Reference, Research, and Scholarly Services, University Library, . University of Illinois at Urbana-Champaign. More than a Space: . A History of Central Reference Services at the University of Illinois Library. Emmon Johnson – Evening Service Desk associate. SUNY Oneonta. STC - 2017. Agenda. A Little On My Background. Organization of Our IT Service Desk in Relation to ITS. Review of Services Offered at the IT Service Desk. Site . Name. Training Date . Update Site Name &Training Date. . Page Number. Role and Responsibilities of Local/Site Help Desk 3. Help Desk Workflow 6. Handling of Personal Information/Personal Health Information (PI/PHI) . Reference Statistics. Nadia J. Lalla, Erin . Kerby. , Deborah Lauseng. Taubman Health Sciences Library. University of Michigan. The Three Amigos. Deborah. Erin (with . Alfie. ). Nadia. In the Beginning. \"9 minutes ago -

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