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Child Support Services Child Support Services

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Child Support Services Strong Families Make a Strong Kansas CHILD SUPPORT CALL CENTER CSCCToll Free 18887572445TTY 18886881666To report new or update current informationTo learn more about the ID: 222721

Child Support Services Strong Families Make

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Child Support Services Child Support Services Strong Families Make a Strong Kansas CHILD SUPPORT CALL CENTER (CSCC)Toll Free 1-888-757-2445TTY 1-888-688-1666To report new or update current informationTo learn more about the Family Violence Indicatorwww.kschild.comKANSAS PAYMENT CENTER (KPC)Toll Free 1-877-572-5722• Status• Lost• Copy• Direct• NOW• Making• Generalwww.kspaycenter.com TABLE OF CONTENTSSUPPORTCONTACTINFORMATIONPAYMENTCONTACTINFORMATIONTOSERVICESMAYSERVICES?CUSTOMER What Are CSS What What WhatPage 11 time, Does ChildTime)? If doTime??SERVICESLOCATING What Ifmilitary, isESTABLISHINGPATERNITY What How (by Whatfather, not Who What livesESTABLISHINGSUPPORT How the What What the What an Can the How The insurance, What The he/shepay. If payments?PAYMENT How How Arrearage VeryCUSTOMERRELATIONS/CONCERNSGLOSSARY family,residency,LEGAL RIGHTSYouat any time. You may also contact the CSCC at 1-888-757-2445 to DCF.quickly.Fees for CSS Services: There is a fee charged for CSS chargedTANFDCF.custodial parent. CSS will not charge you an application fee parents and their property, enforcing child and medical support Temporary Assistance for Needy Families (TANF)any family, regardless of income or residency, who applies for Department for Children and Families (DCF)To help you understand CSS terms (which appear in boldface), a HOW TO RECEIVE CSS SERVICESestablish paternity, get a child support or medical custodial parent. The person we are trying to collect child support/medical noncustodial parent (NCP)To contact Kansas CSS during regular business days, call the www.kschild.com.Who may receive CSS services?TANF, No Attorney-Client Relationship:DCF. immediately (See section on Family Violence/Protection from NCP,Misdirected Payments:money.Limited CSS Services for Judgment Interest:debtor.However,states the total amount of interest due from the debtor, CSS will Youorder.Family Violence/Protection from Abuse:Family Violence Indicator (FVI)by CSS that puts special limits on CSS’s computer record for that person. The FVI must be set if: (PFA); child or to the CP.individual’s victim’sofferingindicator.reply,DUTIES OF THE CUSTOMERSupport Questionnaireaccuracy.child’sNumber.NCP’semployer,about friends and family, and whether he or she is a member of Support orders are based on both parents’ ability to pay. You property,AretherereceiveYes,QuestionnairePaternity Questionnaire could be necessary. child’slater,child’sTANF,affected.TANFTANFChild Care for a minimum of three months and the CP must TANFor Child Care for a minimum of six months and the CP must TANFChild Care for a minimum of one year and the CP must coopalty. Support Call Center.What if I receive payments directly? directly,TANF,Could money be added to my Kansas Payment Center debit card any time, even after the last child is an adult? card’scase support money you did not expect has been loaded on it. This Youcard’sDoes the NCP have a right to spend time with the child (Parenting Time)?NCP.matter.attorney. If the NCP does not make child support payments, do I have to allow parenting time?DESCRIPTION OF CSS SERVICESNCP’semployer,paternity, LOCATING THE NCPToorder,NCP’sNumber.State Directory of New Hiresabout the new employer.What if the NCP cannot be found in Kansas?Parent Locator Service (FPLS). The FPLS searches for If the NCP is in the military, but the duty station is unknown, Increased security since September 11, 2001, has made this more However,NCP’sESTABLISHING PATERNITYIf a child’s mother was not married at the time the child was born, it may be necessary to establish paternity. Paternity establishment aremay include rights to inherit, rights to the father’s medical and life Veteran’shistory,help if the child has inherited any special health problems. Your been legally established. These rights may be different in other How is paternity established voluntarily (by agreement)?father’sIf papers are not signed at the time of the child’s birth, the father’sWhat if he denies he is the father, or says he is not sure?of the mother, the child, and the man alleged to be the father. father.Who pays for the genetic test?chargedfather.father,What if I am not sure who the father is?father, YoustaffCan paternity be established if the alleged father lives in another state?Yes.paternity,paternity,ESTABLISHING AND ENFORCING A SUPPORT ORDERorder.family,child’sCan child support be established and enforced if the NCP lives in another state?Yes.necessary,order.What if the NCP is in jail or prison?penitentiary,release program and has no assets, efforts to collect child support What enforcement actions can CSS take to get the NCP to pay?effectiveIncome Withholding Order (IWO)employer, who sets up an automatic payroll deduction for support. However,NCP’srecreational driver’s license restrictionNCP’spersonal property, and licenses, the more successful our efforts will What happens when the NCP quits a job where the IWO is in NCP.to locate the new employer.Can a lien be issued against property?Yes.property.However,money.it increased?Normally,Yourorder, order,How long will the order for current support last?It depends on the law of the state that issues the order. For Kansas adulthood). For most children, that is their 18th birthday. If a child turns eighteen while still attending high school, the child’s current year.reduced by one-third when the oldest child becomes an adult. That The NCP has been ordered to provide health insurance, but has not done so. What can CSS do?necessary,attorney,DCF.Yourattorney.The NCP has declared Bankruptcy and says he/she does not have to pay. Is this true?Generally,However,If the NCP does not make child support payments on time, how soon will CSS enforce the order for payments?NCP.KANSAS PAYMENT CENTER (KPC)Payment Center (KPC)Towww.kspaycenter.com.order, NCP’scourt’s(www.kspaycenter.com),NCP’swww.kspaycenter.com.You(FAQ).You’ll need the court order number (including the name of the You may also call the KPC’s Interactive Voice Responseday,8:00 am and 5:00 pm, Central Time, Monday through Friday How are payments handled coming from other states?deduction of any CSS fees that apply.The distribution policy mainly affects cases where a child is now TANFsupport that is speci�cally identi�ed in the court order as being ordered for the child’s medical needs. All other cash support goes to the family.Current Supportmonth’sArrearage (Past Due Support)DCF.However,DCF. TANFVery Small Amountscan be sent out electronically, or it can be combined with another ISSUES NOT ADDRESSED BY CSSWeinterest if the total owed is clearly stated in a court order.NCP.However,CUSTOMER RELATIONS/CONCERNSYouCenter.GLOSSARY OF CSS TERMSAgreed Order: argument in court because both sides agree to the terms of the order.Arrearage: Court Trustee:Many,Current Support: The amount of support ordered to be paid each support and an additional amount to be applied to the arrearage.Custodial Parent (CP): The person who has primary care, custody,CP.Department for Children and Families (DCF):Direct Deposit: The way a payment from the Kansas Payment Driver’s License Restriction: NCP’sDriver’sVehiclesNCP’s The legal process of creating an order for a parent Family Violence Indicator (FVI):Federal Parent Locator Service (FPLS): The FPLS can Center,VeteransAffairs,Federal Tax Offset:“Offset”Foster Care:DCF’scase manager for a child support case. This employee may also coordinator,”of�cer,”Income Withholding Order (IWO):Interactive Voice Response (IVR):Juvenile Justice Authority (JJA):offenders.DCF,Kansas Payment Center (KPC): The legal process of changing the terms of a court order, such as the amount of monthly support.Noncustodial Parent (NCP):mother.Non:TANF:Notice of Assignment (NOA): Offset)Offset).OffsetNCP.NCP’soffsetParenting Time:Paternity Questionnaire:father.Public Assistance:DCF.TANF,Recreational License Denial:Wildlife,Tourisminclude Hunting Licenses, Stamps, Tags, Fishing Licenses, TrappingState Directory of New Hires (SDNH): This directory is a database of employment information on newly hired employees State Tax Offset:“Offset”Support Questionnaire:Temporary Assistance for Needy Families (TANF): Temporary TTY: Text Telephone.HELPFUL WEBSITE LINKSwww.dcf.ks.gov www.kspaycenter.comwww.acf.hhs.gov/programs/cse/index.htmlwww.kansaslegalservices.org/ Federal Trade Commissionwww.ftc.gov/ www.kansasjudicialcouncil.org/legal_forms.shtml P.O.Topeka, Child Support Services Strong Families Make a Strong Kansas