Planning ahead for volunteer engagement meaningful service and acknowledgement 1 A League of Their Own 1992 2 Volunteer Engagement Guide 3 Special Olympics Southern California Memories of Volunteerism ID: 682657
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There’s No Crying in Volunteer Management
Planning ahead for volunteer engagement, meaningful service, and acknowledgement.
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A League of Their Own, 1992
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Volunteer Engagement Guide
3 / Special Olympics
Southern CaliforniaSlide4
Memories of Volunteerism
Describe your personal experience with volunteerismWas it positive or negative?
What made it positive or negative?
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Special Olympics
Southern CaliforniaSlide5
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A picture paints a thousand words
Volunteer LifecycleSlide6
Commonswikimedia.com
Steps of Volunteer Engagement
1. Conduct Organizational Needs Assessments
2. Develop Volunteer Program Purpose Statement
3. Evaluate Risk and Create a Risk Management Plan
4. Develop Policies and Procedures
5. Identify Appropriate Positions and Develop Volunteer
Position Descriptions
6. Create Budget and Secure Resources for Volunteer
Position
7. Create Agency/Volunteer Agreement
8. Train Staff to Work With Volunteers
9. Create Volunteer Application
10. Develop Outreach & Marketing Materials
11. Create a Recruitment Plan
12. Recruit Volunteers
13. Review Application
14. Screen Volunteers
15. Run Appropriate Criminal and/or Motor Vehicle Background
Checks
16. Check References
17. Sign Agency/Volunteer Agreement
18. Orient Volunteers19. Train Volunteers20. Place Volunteers in Positions21. Supervise Volunteer22. Conduct Agency/Volunteer Evaluation23. Recognize Volunteers
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Poor Planning
Poor volunteer engagement leads to poor volunteer retention.
The New Volunteer
Workforce
Due
to poor
engagement
of volunteers, more
than one-third
of those who volunteer one year do not
donate their
time the following year at
ANY nonprofit
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Time = Contributions
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Source: Volunteering and Civic Life in America Report http://www.volunteeringinamerica.govSlide9
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5 Volunteers
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Special Olympics Southern CaliforniaSlide11
Benefits & Challenges
Groups 1 & 2
For
[SOSC] volunteers
, what are the challenges of volunteering?
For
SOSC as an organization,
what are the challenges of engaging volunteers?
What are potential solutions to some of these challenges?
Groups 3 & 4
Why involve volunteers? What are the advantages of working with volunteers that you may not get working with paid employees?
If you had all the money
SOSC
needed, for what reasons would you still engage volunteers?
What would happen if volunteers were not involved in
SOSC?
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Challenges of Engaging Volunteers
For Organizations:Appropriate resources, money and time
Recruiting the right volunteers
Matching volunteers to appropriate roles
Providing appropriate level of support and supervision
Organizational risk
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Special Olympics Southern CaliforniaSlide13
Benefits of Engaging Volunteers
Community outreach and input
Gain additional human resources and expertise
Increase number of community advocates for agency and mission
Act as a conduit to other groups
Provide community mentoring
Help meet and advance mission
Help maximize financial resources
Demonstrate community support for program
Provide ability to react to short-term crises
Allow agency flexibility to react quickly to changing community conditions
Supplement staff resources and experiences
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Remember
Just because we do not pay our volunteers, does not mean they are free
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Special Olympics
Southern CaliforniaSlide15
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A League of Their Own, 1992Slide16
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Creating Meaningful & Strategic Volunteer Roles
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Special Olympics
Southern CaliforniaSlide18
Needs Assessment
What questions should you ask yourself or others when considering new (or reoccurring) volunteer roles?
What are the problems and challenges your division/department is currently experiencing?
What is your department currently doing that you would like to increase, replicate, or expand?
What is an area in your division/department that is always underutilized or understaffed or seems constantly overloaded?
What specific skill or resource would your department’s team need to fulfill its dreams? To meet its challenges?
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Appropriate Roles
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Tasks
Fine as written
Questionable Needs clarification
Inappropriate for volunteers
Why did you rate it this way?
Enter into agreements with businesses and
entities
Represent agency in the community
Type reports for vol. manager, other staff
Process payroll checks
Deposit money into agency bank
account
Serve wine during a fundraising
eventSlide20
Remember
Meaningful service equates to meaningful best practices. The more you prepare for a volunteer opportunity, the more impactful it will be
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Volunteer Roles & Risk Management
We will create and recruit for a volunteer position if and when . . .
A volunteer position must:
Meet the needs of SOSC
Have an associated risk management strategy that we are comfortable with
Require a reasonable amount of training
Others?
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Design the Position Description
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Tools You Will Find in the VEG
How to design a volunteer description with templates
Needs Assessment
Checklist for designing new roles
How to request a new
volunteer –
Coming Soon!
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Upcoming Trainings
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/ Special Olympics Southern California
Questions & Answers Slide27
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Thank you!
www.sosc.org/intranet/VEG