Jody A Toner WORKFORCE CENTRAL FLORIDA Special Projects Director December 16 2010 What is Work Experience The WIA Regulations say Work experiences are planned structured learning experiences that take place in a workplace for a limited period of time ID: 759581
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Slide1
“Delivering an Effective Work Experience Program”
Jody A. Toner
WORKFORCE CENTRAL FLORIDA, Special Projects Director
December 16, 2010
Slide2What is Work Experience?
The WIA Regulations say…
Work experiences are planned, structured learning experiences that take place in a workplace for a limited period of time.
Designed to enable job seekers to gain exposure to the working world and its requirements.
Provide career exploration and skill development
Not designed to benefit employer directly however, based on work performed employer benefits
Slide3Key Ingredients
Solid project design Effective outreach campaignExtensive staff training Dedicated project team Employer Relationships
Slide4Key Ingredients
Board involvement Accountability and accessibilityPre-Inspection worksite visitsComprehensive monitoring structure
Slide5Key Ingredients
Low staff : participant ratios Strict worksite supervisor : intern ratiosFormal intern performance evaluation process
Slide6Keys Ingredients
Timing of the economy
Success stories
Customer satisfaction survey process for employers and
job seekers
ROI – win win for
employers and job seekers
Slide7Program Facts
Funded through WIA
Paid internships
Employers write the job descriptions and make candidate selections
Slide8Program Facts
Payroll methods: Direct deposit or Pay Partners
WCF is the employer of record
Variety of models based on programmatic design
Slide9WCF’s Work Experience Initiatives
Slide10Work Experience Initiatives
Three WIA funded initiatives:
Re-Employment Connection
CAREER TRACK Connection
Summer Job Connection
Slide11Re-Employment Connection
WIA Adults & Dislocated Workers ages 22 and up
Rate: 10.00/hour
Hours: 40 hrs/week
D
uration: 12 weeks
Total earnings: $4,800
Slide12Re-Employment Connection
New extended model: Private sector only
Combination of WIA Adult & DW funds
Goal: 118 enrollments
Rate: 12.00/hour
Hours: 40 hrs/week
Duration: 20-26 weeks
Earnings Range: $9,600-$12,480
Slide13CAREER TRACK Connection
WIA Youth: Out-of-school, ages 18-21 Rate: 8.50/hourHours: 30 hrs/weekDuration: 12 weeksTotal earnings: $3,060Goal: 125 enrollments
Slide14Summer Job Connection
WIA Youth ages 16-21
Rate: 8.25/hour
Hours: 35 hrs/week
Two tracks:
Track 1: ISY – 6 weeks
Track 2: OSY- 11 weeks
Incentives tied to performance evaluations
Earnings Range: $1,732.50- $3,176.25
Slide15Worksites
Slide16Worksites
Worksites are comprised of: non-profit, government agencies and private-for-profit*Private sector positions must be in STEM (Science, Technology, Engineering and Math)Top 20 demand occupations in Central Florida as defined by our Board
Slide17Top 20 Occupations
Administrative Services Managers Booking, Accounting and Auditing Clerks Cardiovascular Technologists & Technicians Chefs & Head CooksComputer Programmers Computer Support Specialists Dental Assistants Executive Secretaries and Administrative Assistants Heating, A.C., and Refrigeration Mechanics & Installers Licensed Practical Nurses
Massage Therapists
Medical & Health Services Manager
Medical Assistant
Medical & Clinical Laboratory Technology
Medical Records & Health Information Technicians
Medical Secretary
Network and Computer Systems Administrators
Physical Therapist Assistant
Registered Nurse
Truck Drivers
Slide18Application Process
Online application process
SNAP web-based application
Dedicated email address and hotline # for inquiries/questions
Accepted on
a first-come, first-serve basis
Employers write the job descriptions and make candidate selections
Slide19Quality Worksites
Upfront communication of WCF’s “high expectations and support”
Casting the vision of WCF’s project
Upfront commitment and understanding from employers
Eliminate the stereotype – this is not a free labor program
Slide20Quality Worksites
Worksites are required to complete a detailed training plan for each requested position
Effective worksite supervisory manual, training and online manual
Thorough onsite weekly/biweekly worksite monitoring with new instruments each week
Slide21Pre-Inspection Monitoring
Thorough review of the online applications is completedInitial pre-inspection worksite monitoring is conducted within two weeks from completed applicationMonitoring ensures that the worksite is a safe environment and program requirements/standards are explained and understood
Slide22Pre-Inspection Monitoring
Monitoring tool is reviewed, maintenance of efforts discussedTraining plan reviewed/finalizedBrief overview of the work experience program occurs with worksite staff (CEO, Executive Director and/or Supervisor)Required REC paperwork is providedWCF Media Release formREC Worksite Supervisor ManualWCF Worksite Agreement
Slide23Recruitment Events
REC & CTC programs:
Monthly Recruitment events
Worksite supervisory training occurs
Job matching through a speed dating approach
SJC
1 day process/8 hour event per county
CES training for youth
Ends with Job Fair event
Slide24Recruitment Events
Employers make candidate selections Employer feedback phenomenalJob seekers exposed to real world experiencesWorksite referral form- carbon copy
Slide25Worksite Role
Joint partnership with RWB
Provide mentoring to program participants
Treat employees as regular employees
Open lines of communication with RWB assigned Career Specialist /Worksite Monitors
Timesheet completion and tracking
Involvement in ongoing worksite monitoring
Consider interns for any vacant positions
Slide26Job Seekers
Slide27Job Seekers
Must meet WIA eligibility requirements and suitabilityWebinar & Online application processInitial Appointment: Registration & On-boarding paperworkLevel 1 background check conductedDue to employer/employee relationship WCF cannot provide the results to the employers
Slide28Employability Skills
Employability skills training is a mandatory requirementCustomized training based on target populationSoft skills include: interviewing techniques, 30-second commercial, resume writing etc.Youth: Work Readiness skills attainment
Slide29WCF’s Stats
ProgramOnline ApplicationsEnrollmentsPerformance GoalsREC - Job Seekers6,26212/7/10:862Multi PY goal: 1126Placements: 26248% with host worksiteREC - Employers267201 Over 862 intern positions have been developedNon Profit: 49.6%Government: 14.7%Private: 35.7%
Slide30WCF’s Stats
Program
Online Applications
Enrollments
Performance Goals
SJC 2009- Youth
6,421
1,200
Work
Readiness Goal – 95%
32 placements at host worksite
SJC
2009- Employers
429
225
N/A
SJC 2010- Youth
3,712
754
Work
Readiness Goal – 89%
Positive Outcome Rate- 85%
SJC 2010 Employers
217
132
N/A
Slide31Measure Success
Utilize a variety of media: video, newsletters, letters, etc. Share with key stakeholdersSJC Video documentary 2009 & 2010
Slide32Measure Success
Capturing success stories and posting on our website
Annual “Awards of Excellence” for worksites and interns
Performance goals
Slide33Best Practices
Online Application process
Customer Service Representative triage team
WE Summits/Recruitment Events
Video Documentary
Designed and implemented an effective journaling approach the “Portfolio”
Slide34Resource Links
Description
Link
WCF website
www.WorkforceCentralFlorida.com
WCF’s Internship page
http://www.workforcecentralflorida.com/employer/employer-services/internships/
Employer Online
Application
www.WorkforceCentralFlorida.com/ReEmploymentConnection
Employer
FAQ’s
http://www.workforcecentralflorida.com/employer/employer-services/internships/re-employment-connection/faq.stml
Re-Employment Connection
http://www.workforcecentralflorida.com/employer/employer-services/internships/re-employment-connection/
CAREER TRACK Connection
http://www.workforcecentralflorida.com/employer/employer-services/internships/career-track-connection.stml
Success
Stories
http://www.workforcecentralflorida.com/about-us/success-stories/
Slide35Questions