Use the GEDAE approach G ood News E xplanation D etails A ction E cho Good News Good News Good News Per employee request casual dress policy has been approved for Fridays at Tempe Bank effective this Friday ID: 333264
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Slide1
Good News/Bad News Review Slide2
Use the
GEDAE
approach:Good NewsExplanation/ DetailsActionEcho Good News
Good NewsSlide3
Good News
Per employee request, casual dress policy has been approved for Fridays at Tempe Bank effective this Friday. Slide4
Explanation
Since most of us interact with customers and we want to maintain a professional appearance, casual attire means “dressy casual.”
In order to maintain our professional image while enjoying more relaxed attire, please follow these general guidelines :Slide5
Details
Men
WomenSport or Polo Shirt Blouse or Polo ShirtKhaki Slacks Pants, Long ShortsCargo Shorts Skirts Loafers Loafers or Sandals
Tennis shoes, jogging outfits, short shorts, tee shirts, halter-tops, and shirts exposing the belly are inappropriate. Formal business attire should be worn when meeting with clients outside the office.Slide6
Action
Please visit the HR website for the complete casual attire policy and illustrations of appropriate casual attire. If you have any questions regarding what is and isn’t appropriate, please call me at 5555 .
Slide7
Echo
Enjoy our new “Casual Fridays” beginning this Friday !Slide8
Bad News
Use
the BEBE approach:BufferExplanationBad News (Plus Alternative)
Exit PositivelySlide9
Buffer
Neutral Statement
Example: Your application was reviewed separately by two loan officers.Slide10
Explanation
I’m honored by your invitation to be a guest speaker at this year’s kick-off. Unfortunately, I have already committed to another speaking engagement in Houston that weekend.Slide11
Bad News (Plus Alternative)
You receive full refunds for merchandise
returned within 10 days of receipt. For unsold merchandise returned after the primary selling season, a modest 15 percent restocking fee is charged to cover our costs of holding this
merchandise until next season.Slide12
Exit Positively
While relaxing from another great skiing season, take a look at our new
HighFly skis and other items available in the enclosed catalog for next season. You can save 10 percent by ordering premium products before May 10th.