ACCU Meeting M Tiirakari March 2010 GSSEM new structure Consolidation Program CERN regular shuttle services CERN Hostel services Web booking 2010 Work program Virtual store Working room ID: 783816
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Slide1
87
th ACCU Meeting of March 2010
ACCU Meeting - M. Tiirakari
March 2010
Slide2GS_SEM new structure Consolidation Program
CERN regular shuttle services CERN Hostel services Web booking, 2010 Work program,
Virtual storeWorking room
Televisions
Hertz Rental information
Cleaning service for radioactive areas
Standardization of electronic locksAdditional activities in GS_SEMMobility on CERN site (Car Sharing)Restaurant No 1
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Contents
Slide3March 2010
ACCU Meeting - M. Tiirakari3New GS-SEM Organization
Slide4IMPROVEMENT OF COST-EFFECTIVENESS
MAINTAINING THE VALUE OF THE INFRASTRUCTURE AND FACILITY PORTOFOLIOSUPPORTING PRODUCTIVITY OF CORE BUSINESS AREA (ACCELERATORS and EXPERIMENTS)
IMPROVEMENT OF ENERGY EFFICIENCY AND ECOLOGICAL PERFORMANCE
IMPLEMENTATION OF INFORMATION (PURPOSE OF FACILITY USE, OCCUPANTS, FUNCTIONALITY, UTILIZATION)
BETTER SERVICE FOR CERN USERS
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Why?
Slide5STRATEGY DEVELOPMENT & MASTER PLAN:PROPERTY AND FACILITY STRATEGIES
LOGISTIC AND COMMUTING STRATEGYSERVICE NETWORK PLANENERGY EFFICIENCY STRATEGY LAND USE PLAN
ENVIRONMENTAL RISKSMarch 2010
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How?
Slide6SYSTEMATIC APPROACH
COST EFFICIENCYINCREASED USER SATISFACTIONFUNDAMENTAL PREVENTIVE MAINTENANCE (KEEPS PROPERTIES’ VALUE AND DECREASES FAILURES)HIGHER ENERGY EFFICIENCY
ABILITY TO CONSIDER NEEDS FOR FUTURE OPERATIONS
IMAGE AND PUBLICITY BENEFITS
VERIFICATION OF SECURITY ISSUES
SUSTAINABILITY / ENVIRONMENTAL VALUES
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Benefits (Some)?
Slide7The S
trategy and Civil Engineering Project Management Section is principally responsible for co-ordinating construction projects and major design studies, such as :Project Management of large scale civil engineering works on surface and underground (eg
LHC, Linac 4, Building 42, POPS) in collaboration with external architects, consultants and contractors.
‘Master Planning’ for the surface facilities. This requires information gathering from all departments via the various existing committees (Site Committee, GTPE, SPOB etc) and with the aid of specialist external consultants prepare a long term strategy for the surface infrastructure. This Master Plan will also take account of ‘consolidation’ issues and requires a particularly close collaboration with PH.
Studies of large future projects such as CLIC, ILC,
LheC
, SPL etc. This necessitates an international collaboration with other laboratories and across all fields within CERN .Feasibility studies for potential schemes for all departments of CERN (eg
New Computer Centre).
Section members :
M. Tiirakari; JL. Denblyden; B. Gossuin; L. Lopez-Hernandez; J. Osborne.
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Strategy
and Civil Engineering Project Management
Slide8Major Works Request for
Surface Works
GTPE :
Groupe de Travail sur le Partage de l’espace
First ‘filter’ of request’
GS-SEM-SCE :
Strategy & Civil Engineering Project ManagementFirst analysis of request
(feasibilty, initial cost
estimate, program etc.)
GTPE :
Groupe de Travail sur le Partage de l’espaceConsultation with
department
representatives
Minor Works
Request from
any department for
Surface
or
Underground
works
SEM
Helpdesk
Currently 77777
GS-SEM-CWM
Minor Works Section
Works execution
Site Committee Analysis
GS-SEM-SCE :
Strategy
& Civil Engineering
Project
Management
Resource Allocation
and Project
Execution
Reject
Design office
Accept
Information & Resource allocation
Major Works
Request from
any department
for underground works
GS-SEM-SCE :
Strategy
& Civil Engineering
Project Management
First
analysis
of
request
(
feasibilty
, initial
cost
estimate
,
program etc.)
Directorate
Reject
Accept
Accept
Reject
Reject
Information
GTPE : Progress of the works to be reported at this meeting as and when requested
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ACCU Meeting - M. Tiirakari
GS-SEM Infrastructure Change Management Process
Slide9New approach:Service oriented;
Based on Users’ and Departments’ needs;List of priorities established together through the SPOB, GTPE and Site Committees.March 2010
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CERN Consolidation program
Slide10New timetable Circuit No 1
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CERN regular shuttles
Slide11New timetable Circuit No 2
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CERN regular shuttles
Slide12New timetable Circuit No 3 and 4
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CERN regular shuttles
Since the 8
th
of February
the number of calls to the 77777 have been decreasing by more than 95%
Future change: Departure at 12.30 from Blg.500
Slide13B. 38Replacement of the kitchen and extension of dining rooms;
Centralization of fire detections ;Replacement of the wall to wall carpet of the corridors; Card security system replacing locks and keys;
Entire renovation of 25 showers.
B.41
New individual lockers to be installed for clothes,
suitcases and luggage .
B
. 39
Renovation of 116 showers;
Renovation of the kitchen and the dining rooms;
Centralization of fire detections
Replacement of wall to wall carpet of corridors;
17 Card security system replacing locks and keys;
Renovation of 116 rooms: replacement of old furniture (chairs, beds, bedside lamps, curtains, etc.);
Creation of 5 additional hotel rooms (ex offices);
Replacement of furniture at the reception and the lounges.
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CERN hostel services
Infrastructure
Slide14CERN hostel services – The Virtual Store
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CERN hostel services – The Virtual Store
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CERN hostel services – The Virtual Store
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CERN hostel services - the Virtual Store
Slide18The system is very simple for CERN hostel customers and NOVAE which will offer this service;
The status of the requests can only be:Created (New request from the customer)In preparation (Confirmed and sent to NOVAE for preparation)Ready for pick up (NOVAE has prepared the order)
Cancel;
The project should start before summer.
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CERN hostel services-Virtual Store?
Slide19On going activities:
Agreements with local hotels and apartment hotelsWeekly updates of external hotels rates and promotionsUpdate of the CERN hotel web pages
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CERN hostel services
Slide20Status on CERN hostel Web bookingPresentation in December 2009 of the Fidelio web booking system;
A live test has been done during January and February;Major issues appeared during the test;There are on average ~120 booking made per day in the hostel. Extrapolating our test (on 60 booking requests) results this would give us 24 failures per day
,
4 of which would result in a booking for the wrong person, and 4 for a person that has already left CERN
.
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CERN hostel services
Slide21Conclusions of the tests:The supplier of Fidelio is a large European company with a world-wide activity and the performance of their software is fully satisfactory for the booking and management of the hostel:
GS-AIS has spent several months collaborating with the Fidelio supplier to implement and extensively test their Web solution before going into production;The test results unfortunately forces us to recognize that the proposed solution as it stands today is not appropriate for the CERN environment
;
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CERN hostel services
Slide22GS does not wish to use a commercial solution to offer a service where some, very delicate, problems may occur at random;
GS will implement a CERN solution for now;GS will continue to collaborate with the Fidelio supplier to get to a commercially supplied, viable Web solution, as the hotel management core of the software is of good, solid quality and fulfils the Hostels needs.The GS intermediate solution delivery is expected in Spring 2010.
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CERN hostel services
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HERTZ rental conditions
Slide24A new contract shall be establish to organise
the cleaning of radioactive areas (Surface and underground);Preparation of the technical specification; Price enquiry to be launched in March. March 2010
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Cleaning service for radioactive areas
Slide25Close collaboration between PH and GS departments for defining a CERN wide standard for electronic locks to be used for Building 42 and also for existing PH electronic locks.
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Standardization of electronic locks
Slide26The administration of Diplomatic privileges shall be transferred starting from 15 March from HR Department to GS-SEM;
Special waste management transferred from EN Department to GS-SEM since September 2009;SLA with BE Department concerning the Prevessin Storage areas management transferred to GS-SEM since 2009. March 2010
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Additional activities in GS-SEM
Slide27A test shall be done this year with HERTZ in collaboration with PH Department;
A mobility-like concept;20 cars category A;A six-month test period;Using dedicated software.
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Mobility on the CERN sites
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Restaurant No 1
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Restaurant No 1
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Restaurant No 1
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Restaurant No 1
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Restaurant No 1
Slide33Construction permit approved in February by the Geneva authorities (Canton);
Opening of the call for tender done;Proposal for award of contract will be presented for approval to FC in March 2010; Construction work between April and October 2010 Estimated end of work: October 2010
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Restaurant No 1
Slide34The GS-SEM has been reorganized and resources have been increased to better respond to the Users’ needs.
A best practices service management approach is being introduced.A number of actions have already been undertaken and show already good results.The Hostels are being refurbished and new services offered.Accommodation availability and its visibility on the Web has been improved.
The extension of Restaurant 1 will offer a better dining environment.
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Conclusion