JMHS Counseling Department Objective Through this Interviewing Skills workshop you can accomplish the following learning objectives Understand how to effectively prepare for an interview Learn how to behave during an interview ID: 757552
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Slide1
Interview Skills Workshop
JMHS
Counseling DepartmentSlide2
Objective
Through
this Interviewing Skills workshop, you can accomplish the following learning objectives:
Understand how to effectively prepare for an interview
Learn how to behave during an interview
Understand what to expect throughout an interview process
Develop
a follow-up plan for after
the
interviewSlide3
Interview Phases
Preparation
Interview
Follow-UpSlide4
Interview Prep
An interview is an employer’s chance to evaluate you as a potential employee for their company. At the same time, it is a great opportunity for you to obtain information on the employer, the available position and the organization.
Remember this difference: a resume helps the employer screen applicants—it can get your foot in the door. Interviews are valuable tools for both the employer and for you. They allow both parties to gather as much information as possible, and they help determine whether the position is a good fit for you.
-DePaul University Career CenterSlide5
Interview Prep – Know Yourself
Conduct a self-assessment.
Make a list of your strengths, skills sets, experiences and weaknesses.
Compare your self-assessment with the job description. You want to match your positive qualities with those listed in the job description.
*Note – You will also want to do this for your resume.
Look a the job description and write down key skills and qualifications required.
Match your relevant experiences and skills with those needed for the position.
Click
here
for an example.
Develop an “elevator speech”.
This is a
clear, brief message or “commercial” about you. It communicates who you are, what you're looking for and how you can benefit a company or organization. It's typically about 30 seconds, the time it takes people to ride from the top to the bottom of a building in an elevator
. Click
here
for help developing your elevator speech.Slide6
Interview Prep – Know Yourself
Know your Professional Persona. You
may not realize it, but most successful adults have two personalities-a professional one and a relaxed one. It's not a matter of being fake at times, it's just a matter of behaving respectfully on the job or at an important meeting
.
P
repare answers to commonly asked interview questions (see next slide).
Prepare to discuss at least 3 projects/experiences of which you are proud.
c
ommunity service, club activities, extra-curricular activities, class projects,
etc
Practice explaining how these experiences relate to the job for which you are applying
Prepare 2 C.A.R. (Challenge, Action, Result) stories.
These are stories where you have faced challenges, taken action and obtained positive results.Slide7
Interview Prep – Common Interview Questions
Tell me about yourself.
What is your greatest strength/weakness?
Why do you want this job?
Why should we hire you? What can you do for this company?
Describe your most rewarding/challenging school experience.
Describe a time when you faced failure and how you handled it.
Where do you see yourself in five years?
What do you know about our organization?
What would you like to know about our company?
Click
here
and select the “Questions Frequently Asked” link to view more common questions.Slide8
Interview Prep – Research the employer
O
rganization's mission, values and vision statements
Organizational culture
Size
of the organization
Location of
facilities
Recent
news items, trends,
problems
You can find this information from the internet, newspapers, friends, family, current employees, etc.Slide9
Interview Prep – Questions for the Employer
Prospective employees should ALWAYS ask questions during an interview. Questions give you the opportunity to gather important information, demonstrate personal interest and interview preparedness.
It is important to prepare a few questions in advance. Some sample questions are listed below.
What are you looking for in a candidate?
Describe
the typical
day-to-day assignments.
Why do you like working for this organization?
What
have been some of the major contributions made by individuals who have held this job previously
?
What
are the problems I will be expected to solve
?
How
is an employee evaluated
?
When
may I expect to hear from you regarding my candidacy
?Slide10
Interview Prep – Practice, Practice, Practice!
Once you have completed your preparation research (self & employer), you will need to rehearse for the interview.
You can schedule an appointment for a mock interview in the guidance office.
You can also practice in front of a mirror.
You may want to rehearse with family or friends
.
You will want to review your resume and research the evening before the interview.Slide11
Check for Understanding
What are a few ways you can get to “Know Yourself” before the interview?
What are a couple of common interview questions?
Who should you research besides yourself before interviewing?
What are a couple of questions you can ask the employer?Slide12
The Interview - Itself
The First Impression
Information Exchange
Closing the interview
Interview Follow-upSlide13
The Interview – What to Bring
Professional Briefcase or Bag
Copies of resume and references. You will need enough copies for each interviewer. It doesn’t hurt to
have extra!
Notepad and Pen
NO CELL PHONE!
Turn your cell phone off
and
resist the temptation to take a peek at any time before, during or after the meeting when you are in view of the interviewer
. You may even want to leave it in the car.
Fresh Breath!Slide14
The Interview – First Impression
Research indicates that most decisions
are made
within the first 5 minutes
! Your interview begins when you step foot on the site of the employer. Convey confidence immediately!
The receptionist, secretary or another staff member who greets you may not be your interviewer
.
However, it is likely that the interviewer will ask this person about you.
You want to him/her to cast their vote for you. Sit
up straight, look them in the eye, smile and converse respectfully with them. Ask a question or two or make some small talk.
Arrival – Arrive 15 minutes early with a briefcase in hand. You may want to do a test drive in advance to ensure that you will arrive on time.
Body Language – Greet everyone in the company in a pleasant and professional manner. Sit up straight. Smile often. Refrain from fidgeting (pulling at clothes, picking fingernails,
etc
).
Dress – Professional attire should be matched to the place of business. Clothes should be wrinkle-free. Click
here
for Attire for Hire success tips.
Tone
down the jewelry. For women, earrings, a necklace and a watch is okay. For men, only a watch should be worn.
Tone down the fragrance. If you must wear perfume/cologne, less is best!
Eye Contact – Make eye contact with all parties
.
Handshake –
B
e
firm and grip the entire hand, but don't squeeze too
hard.Slide15
The Interview – Information Exchange
Speak with proper grammar.
Listen - Don’t
feel compelled to talk constantly. Let the interviewer bring up topics and when questions arise, allow enough time for a thoughtful pause.
Collect your thoughts and respond.
Request Clarification – If you are unsure about a question that has been asked, be certain to request clarification.
Use Positive Body Language – smile, nod, maintain eye contact, sit-up straight
Be sure to avoid using too many hand gestures and fidgeting.
Show Personality – When answering questions be sure to show your true personality. Be enthusiastic!
Avoid
controversial topics such as religion or
politics.Slide16
The Interview – Information Exchange
Do’s &
Don't’s
Do’s
Be alert, friendly, and
courteous
Be
positive about
yourself
Be confident, but not
cocky
Act natural and be
yourself
Use specific examples or stories to illustrate your
skills
Be
honest
Send the right behavioral
signals
Communicate
carefully
Participate, don’t
dominate
Be
enthusiastic
Sell yourself and your strengths
Don't’s
No bad manners or rudeness (treat all office staff nicely)
DON’T chew gum.
DON’T speak poorly of past employers.
DON’T appear needy and desperate for a job.
DON’T whine or complain about others or about your ‘bad luck.’
DON’T flirt with the interviewer.
DON’T be a know-it-all.
DON’T try to be funny (but a genuine sense of humor is a good thing).
DON’T discuss salary or benefits until you have been offered a job.Slide17
The Interview – Do’s & Dont’s
in Action
Click
here
to see the difference in a successful job candidate and an unsuccessful job candidate.
Click
here
for an illustration of the Do’s &
Dont’s
of an interview.Slide18
The Interview – The Closing
Typically, this is where candidates are offered the chance to ask questions. You may have already asked several throughout the interview. Here is where you can ask any questions that have not yet been answered.
It is acceptable for you to have the questions you prepared written in your notes for reference.
Be sure to inquire about the next step in the interview process.
Shake the hand of the interviewer/s at the conclusion of the meeting.
Reiterate your interest in the position and the organization.
Be certain to thank them for the opportunity, and let them know you will be following up with them soon.
Say Goodbye to each person you met in the office, including the secretary/receptionist.Slide19
Interview Follow-Up
Evaluate yourself – Think about the interview experience from start to finish. Jot down some notes about things you did well and things you may do differently in the future. Be sure to consider the entire experience (initial greetings, attire, demeanor, question responses,
etc
).
Reflect on the interview – Consider if this company and/or position is right for you.
Send
a thank you letter or email to each
interviewer within 48 hours, even if you decide the job is not for you. Click
here
for an example.
Call your references to let them know that they may be contacted soon.
Forward any requested materials
promptly.
Call to inquire about the status of the position one week from the interview date.
Be prepared to agree to a background check and/or drug test. These things may be required if you have made it to the next phase in the interview process.Slide20
Interview Skills - Summary
Know Yourself!
Conduct a skills assessment
Prepare Elevator Speech
Research self & company to prepare
Prepare for Interview Questions
Practice Interviewing!
First Impressions are Key!
Be
confident and positive
!!
Check out this
video
for a workshop recap.Slide21
References
Depaul
University Career Center -https
://careercenter.depaul.edu/_
documents/Interviewing%20Skills%20Packet.pdf
Slide Share - http
://
www.slideshare.net/MsPage42/10-interview-tips-for-the-high-school-student
California Polytechnic State University - http
://
careerservices.calpoly.edu/content/student/onlineinterviewworkshopSlide22
Self Assessment vs. Job Description – Page 1
Job Posting: Pantry Attendant
Primary Responsibilities: • Some of your responsibilities will include preparation of pancakes, waffles,
ice creams•
Maintenance of work area: Tables • Sanitation production in a safe sanitation environment • Set up hot drink and juice machines • Assignments by your supervisor
•
Cleanliness of your work area and maintaining necessary equipment such as whip cream machine and ice cream box
Performance Competencies: • Analyze Issues & Make Decisions • Support Needed Change • Engage Others • Build Partnerships & Alignment • Contribute to Teamwork • Improve Service Quality & Processes • Execute Effectively Drive for Results • Demonstrate Personal Leadership • Demonstrate Technical Skills
Minimum Requirements: • Some food service experience in fine dining or 1 year Pro Start work experience • High School Diploma or G.E.D. or currently enrolled in a Culinary Pro Start program • Must be able to write, read and speak fluent English • West Virginia Food Handler’s Permit • Must be able to prioritize and manage time • Must be able to follow directionsSlide23
Self Assessment vs. Job Description
Part 2
Requirement/Responsibility
Met Y/N
Description
Prep of Food; obtaining food
Y
Prepared refreshments at Bible School. Served food at benefit dinner.
Work Area Maintenance
?
Am an organized, clean person.
Cleanliness
Y
References can show this. I keep my belongings neat and clean.
Drink/Juice Machines
N
I have experience learning new tasks while babysitting, working in class, etc.
Complete Assignments by Supervisor; Follow directions
Y
GPA is good. Follow directions well during community service events, as well.
Analyze Issues & Make Decisions
Y
Come up with a C.A.R story here.
Support Change
Y
Come up with a C.A.R. story here.
Engage Others
Y
Got peers involved in community service project at school.
Build Partnerships; Teamwork
Y
Played on sports team.
Leadership
Y
Served as junior class vice-president. Member of YLA.
Food Service Experience
?
I have worked with food during benefit dinners.
Proficient in English
Y
No evidence needed.
Food Handler’s Permit
N
Prioritize & Manage Time
Y
Come up with a C.A.R story here.
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