2018 Dental Benefits Options PowerPoint Presentation, PPT - DocSlides

2018 Dental Benefits OptionsFor State, Education & Local Government Employees

We Deliver Superior Customer Service98% OverallMember Satisfaction99% of Inquiries (Calls)Resolved during

Initial Contact

32 Second

Average

Call-to-Live Answer

48 Hours

Average Turnaround Time for Claims Processing

Online Access

to real-time benefits information via

Spotlight

100 Years Combined Experience @ DDOK

Our Customer Service Team has

We Deliver the Largest Network of Dentistsparticipate inone of our twonetworks We contract directly with dentists – WE HAVE NO LEASED NETWORKS OR PROVIDERS

94%

of

Oklahoma

Dentists

Nationwide

Access

You will

enjoy lower out-of-pocket costs

and

enhanced customer service

when you visit a

Delta Dental PPO

or

Delta Dental Premier provider

.

We Deliver Quality Plan OptionsDDOK does not denycoverage due topre-existing conditions No waiting periods before you can begin receiving treatment

Our coverage includes

replacement of a missing tooth

, even if it was lost prior to your DDOK coverage

We allow benefits for

comprehensive orthodontic cases

even if treatment was started prior to DDOK coverage

Dental benefits are our only business – we are a

not-for-profit

company that puts subscribers before profits

Option 1: Delta Dental PPO**Dependents eligible To age 26

Option 2: Delta Dental PPO-Plus Premier**Dependents eligible To age 26

Eligible members selecting the Delta Dental PPO – Choice option have full access to the Delta Dental PPO network and will be responsible for the amounts shown in the Delta Dental PPO – Choice Description of Covered Services and Enrollee Co-payments table along with any deductibles. Examples of Covered Services & enrollee Co-payments*Assumes deductible is satisfiedOption 3:

Delta Dental PPO-Choice

**

**Dependents eligible To age 26

FOR Additional informationabout Delta Dental benefit plans available to Oklahoma State, Education and Local Government employees, please visit DeltaDentalOK.org/client/OKTo search for Delta Dental participating providers please select ‘Find a Dentist’ under the ‘For Members’ section of our website DeltaDentalOK.orgExisting Members can register for spotlightto gain secure access to real-time information about their dental benefits at DeltaDentalOK.org/SpotlightAdditional questions?Contact our Customer Service Team

405-607-2100

(OKC Metro)

800-522-0188

(Toll Free)

Monday – Thursday, 7:00 a.m. – 6:00 p.m.

Friday, 7:00 a.m. – 5:00 p.m.