Performance through People - PowerPoint Presentation

Slide1

Performance through

People

Jane Rexworthy

Executive Director

jane.rexworthy@people1st.co.ukSlide2
Slide3

Establishing a sustainable skills model

Research

Set Standards

Develop Solutions to meet standards

Deliver Solutions

Sector Skills Council

Delivery through Skills AcademySlide4

The VisitSlide5

Retail Skills Needs

Skills lacking Skills that need improving

Job Specific 56% 55%

Customer Handling 44% 55%Planning and Organising 44% 51%Problem Solving 41% 47%Team Working 44%Strategic Management 40% Slide6

Building a Skills Academy – Journey

National Skills Academy

for Retail

- Developing the skills of the retail sectorThe National Skills Academy for Retail (NSAR) was established in 2009, and has been part of People 1st since 2013. There are sixteen sector based National skills academies in the UK

Through our network of quality-marked skills shops and specialist trainers, we provide access to high quality training for retail business owners, employees and the future workforce.

1. NSAR has a small central function delivering its offer through it accredited members 2. Network of 50 Retail Skills Shops based in the UK 3. Provides industry led and developed training programmes

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Vision - Driving up skills in retail

Through

a network of retail “skills shops”: 

Provide access to world-class skills and business support for retailers whatever their size, wherever they are locatedLead the drive for professional rewarding careers and skills development for everyone who works in retail

Create a consistent national approach for training and skills in the UK's largest private industry sectorSlide8

Skills Academy Model

Sector Skills Council

People

1st

National Skills Academy

Skills Shop

Nations

Skills Shop GB

Skills Shop International

Local Partner

Local Partner

Local Partner

Local Partner

Local Partner

Local Partner

Local Partner

Local Partner

Local Partner

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Skills Shop

Over 50 retail skills shops have achieved National Skills Academy for Retail membership and are located on high streets and in shopping centres throughout the UK. A small number operate virtually and can be accessed online. Although run individually by local shareholders such as developers, training providers, Jobcentre Plus and retailers, our skills shops work together nationallySlide10

International projects

Development of an

SSC and Skills Academy in emerging markets – Panama

Development of a Retail Academy model – UAE , Egypt, Development of Travel Retail Academy- Global Duty Free World CouncilDevelopment of customer facing services – Egypt Scoping and development of a SSC for Tourism and Wine – ArmeniaCreation & methodology for National Occupational standards and implementation, methodology for LMI, SSC development – Uzbekistan;Slide11

Development of Recruitment and

Training centre in

Abdali Mall

People 1st have been commissioned by EBRD The main objective is to enhance access and participation of young people in the Adbali development projectContribute

to increased youth employment Implement professional, accredited employability and retail and hospitality skills training programme. The Abdali

Recruitment and Training Centre is expected to become recognised as a socially responsible organizationEmployers will have access to trained employees and trainees skills will respond to the needs of the sectorSlide12

The Scope of work

Establish a fully functional recruitment and training centre;

Enable the employment of young people through effective job matching, career guidance and employment information services;Improve the employability skills of young people in Amman through employer-driven training and apprenticeship programmes; Raise awareness of the inclusion model and activities at the Abdali

Centre through an effective communication campaign, and; Develop partnerships with key stakeholders, including government and donors to secure support for the inclusion model.

Support the Abdali Recruitment and Training Centre on an ongoing basis throughout the first year of delivery of the training and inclusion element of the project. Slide13

Jordan labor

market supply issues

The

research commissioned by EBRD and conducted by CMC interviewed various stakeholders which showed the following issues and constrains related to the labor market, the vocational education and training sector, and its impact on youth: Gap between the skills the students have and those that the employers are looking for.

The unemployed youth have very little or no job experience. Clear information about jobs is very important.Jordanian workers want to be paid a reasonable wage, offered a work contract and social protection (social security),

There is High turnover in the retail and hospitality sector in Jordan compared to the MENA region. Low-status and low-skilled jobs at the bottom end such as cleaning (in hospitality, shopping malls etc.) are regarded socially as very low by Jordanians, Less than 15 percent of women of working age are employed in JordanSlide14

The

Skills

Academy role in Jordan:

Promote job and career opportunities in Abdali Regeneration – focus on Abdali Mall and Scheme

Provide skills advice and support for individuals and businesses via the recruitment and training centre in Abdali Mall

Offer a range of high-quality industry standard training courses and qualifications, which could include:Pre-employment programmes for entry-level staff

Customer ServiceWork based training programmes and Apprenticeship schemes

Specialist quality marked

programmes

Provide cost-effective skills development and recruitment solutions

Support the development of Talent

pipeline of trained visitor economy managers and leaders

Identify and initiate work experience opportunities for adults and young people Slide15

Jane Rexworthy

Executive Director

jane.rexworthy@people1st.co.uk