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University Library System, University of Pittsburgh University Library System, University of Pittsburgh

University Library System, University of Pittsburgh - PowerPoint Presentation

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University Library System, University of Pittsburgh - PPT Presentation

October November 2011 Future Search orientation Future Search Conference Objectives Highly interactive collaborative approach Gather information from all in short period of time Identify strategic actions that if taken will make greatest positive difference ID: 556423

user services question uls services user uls question future assigned questions years step search interview row group proposals action people interviews objectives

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Slide1

University Library System, University of PittsburghOctober – November 2011

Future Search orientationSlide2

Future Search Conference Objectives

Highly interactive, collaborative approach

Gather information from all in short period of time

Identify strategic actions that, if taken, will make greatest positive difference

Develop and reveal common ground and shared commitmentSlide3

Agenda for Future S

earch

C

onference

Arrival

Welcome and introduction (Karen)

“Future Search” Interviews

Individuals Identify Themes

Break and Social Time

Groups Analyze Data and Prepare Action Proposals

Group Reporters Prepare to Report Out

Reporters Present Themes and Action Proposals

Discussion, Wrap Up, Pick Up a Box LunchSlide4

Future Search

Structured interviews

Six questions

One of the questions is assigned to you; you will interview 6 people on this question

You need to take notes on the answers to your assigned question!

You will be interviewed on all questions (including the one assigned to you)Slide5

Step One: Interviewing and Being Interviewed

One of the questions is assigned

to you; you will interview 6 people on this question

You need to take notes on the answers to your assigned question!Slide6

Six Interview Questions

Looking three years into the future, what would you want our users to be saying about user services in the ULS?

What

would you say are the major strengths of current ULS user services? What recent accomplishments or aspects of our user services are you most proud of?

What

would you say are the major threats, limitations or internal barriers facing ULS user services? What aspects of ULS user services need to be improved?

What

are some of the most important new opportunities for ULS user services over the next three years?

What

strategies, objectives, projects, programs, or new initiatives related to user services should the ULS pursue over the next three years?

 

What

are some of the skills and competencies related to evolving user services that ULS staff will need to develop further in the coming 2 or 3 years? Which of these skills and competencies will be most important to our continued success? Slide7

Room Set Up Diagram: Assuming 36 Participants

Q2

Q1

Q3

Q4

Q5

Q6

Q2

Q3

Q4

Q5

Q6

Q1

Q2

Q1

Q3

Q4

Q5

Q6

Q2

Q3

Q4

Q5

Q6

Q1

Q2

Q1

Q3

Q4

Q5

Q6

Q2

Q3

Q4

Q5

Q6

Q1

ROW 1

ROW 2

ROW 3Slide8

Step Two: Sit Down By Yourself to Think Slide9

Take a break!Slide10

Step Three: Work in Groups

One of the questions is assigned

to you;

your group = the rest of the people who “owned” the same questionSlide11

Your Question / Your Group

Q1

Q2

Q3

Q4

Q5

Q6

Participant

1

2

3

4

5

6

Participant

7

8

9

10

11

12

Participant

13

14

15

16

17

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Participant

19

20

21

22

23

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Participant

25

26

27

28

29

30

Participant

31

32

33

34

35

36Slide12

Step Four: Reporting Out

Your analysis of your interview data.

Your action proposals.

Please write them legibly on flip charts!