A practical approach to Library Impact and Value Zsuzsa Koltay Cornell University Library Director of Assessment and Communication l ow cost unconventional b ig impact l ow cost senior ID: 300669
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Slide1
Guerrilla Assessment: A practical approach to Library Impact and Value
Zsuzsa Koltay
Cornell University Library
Director of Assessment and Communication Slide2
low costSlide3
unconventionalSlide4
big impactSlide5Slide6
low cost: senior survey
“To what extent have Cornell library resources and services contributed
to…
…your ability to evaluate the quality of the information you
find?
…your ability to conduct
research?
…your
efficiency?
…your academic
success?
Rating
scale: not at all; very little; some; quite a bit; very
much Slide7
2010Slide8Slide9Slide10Slide11Slide12
unconventional: value calculationsSlide13
Transaction count X
value expressed in $$$Slide14
08/09 Cornell example
for the use of physical volumes: $
15,135,782
for
articles accessed online and through interlibrary services: $
61,265,783
for
answering questions to build research skills and contribute to Cornell research results: $
1,176,615
for in-depth consultations that contribute to Cornell research results: $
126,900
for Cornell’s use of preprints from arXiv.org: $740,250
Slide15
for distributing Cornell-created content to the world through
eCommons
: $
12,001,290
for laptops borrowed: $
202,165
for library instruction: $xxx
___________________________
Roughly 1:2 cost to valueSlide16
so what?Great context or bogus numbers? How do our cost and value to users relate to each other?Very varied reactions – not used, not updatedSlide17
big impact: benchmarkingSlide18
The big irony:
resources and rankings rule!Slide19
avg
annual change
cum change
1.090
1.525
1.049
1.268
1.065
1.360
1.030
1.135
1.063
1.333
1.064
1.361
1.004
1.017
1.075
1.418
1.045
1.227
1.031
1.150
1.034
1.157
1.013
1.030 1.0481.263 1.0351.181 1.0501.203 1.0291.151 1.0611.336 1.0701.397 1.0571.315 1.0441.235 1.0331.178 1.0021.011 1.0341.174 1.0991.595 1.1331.606 1.0601.312 1.0491.265 1.0661.352 1.0431.179 1.0070.997median1.0491.249avg1.0491.258
+1.7% in 5 years
+25.8% in 5 yearsSlide20Slide21
The PetitionWe, the (undersigned) faculty of Cornell University, affirm the critical importance of the library system to all aspects of Cornell’s mission. […]
We call on the central
administration […]
to meet the first objective of the Cornell University Library Strategic Plan (2011-2015), to "Return the Library to its position among the top ten academic institutions in the Association of Research Libraries in terms of collection support".Slide22
The two most important ingredients of a great university are an excellent faculty and an excellent library. If need be, cut back on other things (athletic programs, faculty salary pool, ...) to rebuild the funding strength for Cornell's library system Professor X,
Neurobiology And
Behavior
Signature #554Slide23Discussion
Is there merit in lightweight approaches?Are they reliable?Do you have examples?
What evidence
resonates on your
campus?