Dacorum Inductions – 1. st. /2. nd. July. Introductions. Andrew Gratton . Service . Delivery Manager. Programme. What have we won?. Total Asset Management – What does this mean. ?. The Team. Mobilisation – Where are now? . ID: 329694
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Dacorum Inductions – 1
What have we won?
Total Asset Management – What does this mean
Mobilisation – Where are now?
Where do we want to be?
How will we operate?
Service Continuity (How do we operate):-
Flow of events leading up to repair
Door step code
Code of ConductSlide4
What we won
Contract duration – 5 + 5 years (1 year extensions built in annually)
Contract value - £235mil
Blend of commercial:
- Price Per Repair
- Schedule Of Rates
- Basket Rates
- Priced works
Work streams to include:-
- Design & Technical
- Call Centre
- Aids & Adaptations
- Works projects identified duringSlide5
What does Total Asset Management mean?Slide6
How is this service different?
Total Asset Management contract which is relatively new concept within property services sector
Osborne are to assist in truly managing
stock, assist in where money should be spent within the borough
True harmonisation of the council and Osborne to achieve most efficient and effective ways to deliver the service and spend the tax payers money
Bringing a Managed Services arrangement with material supplier to manage warehouse and bring best solutions
Ensuring IT systems set up to manage the assets to the most basic component level
The bid team consisted of specialist consultants in legal, commercial, and bid writing coming togetherSlide7
Mobilisation – Where are we now?
Office ready and occupiedIT / phone systems ready prior to Go-LiveTUPE process has run its course and people happyRecruitment strategy in place and on-goingProcess maps in place and being usedBudgets agreedDelivering the service!Slide8
Where do we want to be by Year End
Work with DBC to reduce overall key to key times on Empty Homes
Prepared a planned works programme for FY15/16
All teams fully bedded in and aware of TAM approach
No incidents on site
Worked with DBC to more efficiently manage Aids & Adapts
Deliver more streamlined approach to drainage issues
Achieved all KPI’s
Within agreed budget for the year
Strong relationships throughout the serviceSlide9
How will we operate?
Proactive approach to material management
Impress van stock
Tool Box Talks
Utilise IT systems to maximum effect
On-going support from colleagues within groupSlide10
Safe & smart – What does this mean?
Ensure operatives are made aware of any property / people risksOperative attendance at local HSEQ forumTargeted training / toolbox talksStop and thinkOn-going HSEQ supportSlide11
Preparing for bad weather
Being aware of absences/holidays Communication between and within teamsRealistic schedulesKeeping tenants and leaseholders informedSlide12
Where do we operate?Slide13
What will Dacorum get?
Questions and Answers!Slide15Slide16Slide17Slide18