What are organizations Why do organizations exist The role of OB Definition of OB Meaning of OB Foundations of OB Approaches to OB Importance of OB Emerging Challenges of OB HISTORY OF OB ID: 633379
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WHY STUDY OB
Outline History of OB What are organizationsWhy do organizations existThe role of OBDefinition of OBMeaning of OB Foundations of OB Approaches to OBImportance of OBEmerging Challenges of OB Slide2
HISTORY OF OB
Industrial Revolution – Robert Owen, Andrew Ure and JN Tata provided certain welfare facilities. The idea generated into paternalistic approach Scientific Mgmt – Taylor believed in rationalizing production. He believed that human behaviour was based on rabble hypothesisHuman Relations Management (1920s-1940s)- Great Depression, Labour Movement & Hawthorne studies led to the movement OB – 1950s
Illumination Studies , Relay Room , Bank Wiring RoomSlide3
What is an Organization?Slide4
WHO ARE MANAGERS ?
Managerial ActivitiesMake decisionsAllocate resourcesDirect activities of others to attain goalsSlide5
Management Functions
Planning
Organizing
Leading
Controlling
Management
FunctionsSlide6
Mintzberg Managerial Model
Role Description InterpersonalFigurehead Symbolic head ,required to perform a no. of routine duties Leader Responsible for the motivation and direction of employeesLiaison Maintains a network of outside contacts who provide favorsInformationalMonitor receives wide variety of information
Disseminator Transmits information received from outsiders
Spokesperson
Speaks to outsiders about plans, strategies, actions and results Slide7
MANAGEMENT SKILLSSlide8
Effective Versus Successful Managerial Activities (Luthans)
Traditional managementDecision making, planning, and controllingCommunicationsExchanging routine information and processing paperworkHuman resource managementMotivating, disciplining, managing conflict, staffing, and trainingNetworking
Socializing, politicking, and interacting with othersSlide9
What is OB Slide10
Foundations of OB
INDIVIDUAL DIFFERENCES Whole person
Caused behaviour
OB
Social Systems
Mutuality of Interests
Holistic Concept Slide11
Approaches to OB
Contemporary Approach – consisting of different disciplines like psychology, sociology, social psychology, anthropology and political science Human Resource Approach / Supportive Approach– This approach states that people are the central resource in any organization and they should be developed towards higher levels.Contingency Approach – It assumes that there is no one best way available in any organization.Systems Approach –It views organization as united purposeful system composed of parts. This gives the person to view the organization in totalityProductivity Approach – It is the ratio of output to input. The higher the numerical value the greater efficiency.Slide12
Contributing Disciplines to the OB FieldSlide13
Contributing Disciplines to the OB FieldSlide14
Contributing Disciplines to the OB Field
Eg- Sales agents who often influence the decision making of consumers Slide15
Contributing Disciplines to the OB Field
Eg- Americans believe in independence, space etc, Japanese believe in harmony North Indians are industrious Slide16
Contributing Disciplines to the OB Field
Eg- The Shiv Sena being wiped off and a new MNS party being launched Slide17
The Dependent Variables (cont’d)Slide18
The Dependent Variables (cont’d)Slide19
The Dependent Variables (cont’d)Slide20
The Dependent Variables (cont’d)Slide21
Emerging Challenges
for OB Improving People SkillsEmpowering PeopleCoping with “Temporariness”Stimulation Innovation and ChangeHelping Employees Balance Work/Life ConflictsImproving Ethical BehaviorResponding to GlobalizationManaging Workforce DiversityImproving Quality and Productivity
Responding to the Labor Shortage
Improving Customer ServiceSlide22
Basic OB Model, Stage ISlide23
References
OB – Stephen RobbinsOB – Fred Luthans OB – K AswathapaNewspaper Reading