Seek First to Understand Then to Be Understood ASCA Standards PSA26 Use effective communication skills PS A22 Recognize alternative points of view PSA27 Know that communication involves speaking listening and nonverba ID: 398082
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Slide1
Habit 5
Seek First to Understand,
Then to Be UnderstoodSlide2
ASCA Standards
PS:A2.6 Use effective communication skills
PS: A2.2 Recognize alternative points
of view
PS:A2.7 Know that communication involves speaking, listening and nonverba
l behaviorSlide3
6
th
Grade Standards
S1C1
PO 1. Generate ideas through a variety of activities (e.g., prior knowledge, discussion with others, printed material or other sources).
Concept 6: Conventions addresses the mechanics of writing, including capitalization, punctuation, spelling, grammar and usage, and paragraph breaks.Slide4
Quick Write
What do you think this quote means?
“People don’t care how much you know until they know how much you care.”Slide5
Brainstorm
How do you show others you care about them?
How do others show you they care about you?
How do you feel when someone does not listen to you?
Have you ever been a poor listener? Slide6
What is the deepest need of the human heart?
The deepest need in our hearts is to be understood.
Think of a situation when someone didn’t take the time to understand or listen to you. Were you open to listen to what they had to say? Why or why not? Share at your tables.Slide7
Please Listen
When I ask you to listen to me
And you start giving me advice,
You have not done what I asked.
When I ask you to listen to me
And you begin to tell me why
I shouldn’t feel that way,
You are trampling on my feelings
When I ask you to listen to me
And you feel you have to do something
To solve my problem,
You have failed me,
Strange as that may seem.
Listen! All I ask is that you listen.
Don’t talk or do---just hear me.Slide8
5 Poor Listening Styles
Spacing Out
You
mind is wandering off and you are consumed by your own thoughts
Pretend
Listening
You
are not paying much attention to the person but you are acting like you are. You might nod your head, say “yeah”, “cool”, “sounds great”
Selective
Listening
You only pay attention
to the part of the conversation that interests you.
Word Listening
You are paying attention to the words, but you are not in tune to the emotions, body language, or tone of voice
Self-Centered Listening
You are listening but seeing everything from your own point of view. You might say,
“I know exactly how you feel.”Slide9
Judging, Advising, & Probing
Judging
You are making judgments about them and
you are no longer really listening, you are just judging
Advising
You start giving advice from
your own experience. When I was your age….
Probing
You are trying
to dig up emotions before people are ready to share them. Have you ever been probed by your parents, friends, teachers, siblings, etc.Slide10
Genuine ListeningSlide11
Listen with your eyes, heart, and ears
Notice how you can change the meaning of a sentence by emphasizing a different word.
I
didn’t say you had an attitude problem.
I didn’t say
you
had an attitude problem.
I didn’t say you had an
attitude
problem.Slide12
Stand in Their Shoes
“Walk a mile in their shoes.”
You must try to see the world as they see it and try to feel as they feel.
Tinted Glasses Story
Often times conversations are viewed as a competition that someone has to “win”. Really both people can win because both are coming from different points of view.Slide13
Practice Mirroring
Think like a mirror. What does a mirror do? It doesn’t judge. It doesn’t give advice. It reflects.
Mirroring means to repeat back in your own words what the other person is feeling and saying.
When you mirror you use your own words, are warm and caring, and are repeating meaning.Slide14
Let’s try mirroring…
Sentence Stems:
So, as I see it…
What I am hearing you say is…
I can see that your feeling…
You feel that…
So, what your saying is…Slide15
QUICK WRITE
Why is it important to seek first to understand, then to be understood?