2 day course PCC HS 2017 1 Learning outcomes Describe principles and key concepts of restorative practice Be able to model restorative conversations and techniques Be able to facilitate a restorative meeting ID: 661896
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Restorative Practice Training 2 day course
PCC/ HS 2017
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Learning outcomesDescribe principles and key concepts of restorative practiceBe able to model restorative conversations and techniques
Be able to facilitate a restorative meeting
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What is restorative practice?
Group exercise
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Restorative approachesRestorative practices bring those harmed and those responsible for the harm into communication enabling everyone affected by the incident or issue to play a part on repairing the harm and finding a positive way forward.Restorative approaches can work across the children and families system from early help to child protection.
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The use of restorative practice helps to:Repair harmRestore relationships
Improve human behaviour
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Why are we doing it?International and national research – working ‘with’ and relationship based approachesExplicit framework for practice and cultural mind set across all agencies
Improve quality of work with children and parents which focuses on them as the change agents
Improve quality of safety planning – focusing on harm, affect and strengthsPCC/ HS 2017 6Slide7
National researchLeeds – reduction in Child Protection Plans/ reduction in LAC/ good Ofsted ratingWest Berkshire – reduction in Child Protection Plans/ use of Tier 4 mental health placementsHull – reduced school exclusions/ increased attainment/ outstanding schoolsWokingham – better attendance and attainment/ less exclusions
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Key conceptsSocial discipline windowFair processFree expression of emotions (compass of shame)
Restorative continuumRestorative questions
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9
HIGH
LOW
HIGH
Suppor
t
(Encouragement, Nurture)
restorative
neglectful
punitive
permissive
To
With
Not
For
Control/ challenge
(Limit Setting
Discipline)
The Social Discipline Window
(McCold and Wachtel)
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Fair process demonstrates the restorative ‘WITH’ domain of the social discipline window.
“The
essence of restorative practices is disarmingly simple: that human beings are happier, more productive and more likely to make positive changes in their behaviour when those in positions of authority do things
with
them, rather than
to
them or
for
them
.”
adapted from Wachtel 2004
http://www.restorativeschools.org.nz
/
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Restorative practice is about working ‘with’ others at every opportunity, in a way that sets clear boundaries and holds people to account (high challenge) as well as providing the support and encouragement for those challenges to be met (high support). PCC/ HS 2017 11Slide12
Fair ProcessThe central idea of fair process is that ‘…individuals are most likely to trust and co-operate freely with systems – whether they themselves win or lose by those systems – when fair process is observed’. (Kim and Muadorgne, 2003).
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Fair process Engagement – involving individuals in decisions that affect them by listening to their views and genuinely taking their opinions into accountExplanation – explaining the reasoning behind a decision to everyone who has been involved and affected by itExpectation clarity – making sure that everyone understands a decision and what is expected of them in the future
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Principles of restorative practiceRespectNeutrality (blame free)AccessibilityRestoringSafety
VoluntaryEmpowering
Harm focused
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Group exercise
Think about the principles: what would we see hear and observe? How do we know we are ’doing’ them?
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Freedom of expression of emotionsBy encouraging people to express their feelings, restorative practice builds better relationships.
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Sources of Conflict
Identity
Boundaries
The
image we have of
ourselves affects
us more than
reality.
People often
try to find
identity in
:
People
, Power, Position, Possessions
If one
of
these
4 “P’s” is
taken
away, damaged, challenged or
diminished,
it touches
the
very core of the
individual’s identity especially if self esteem is low.
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Unique storiesRestorative question: what happened?Everyone has their own unique perspective on a given situation and needs an opportunity to express this in order to feel respected, valued and listened to.
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Thoughts and feelingsRestorative question: what were you thinking? What were you feeling?What people think at any given moment influences how they are feeling at that time and informs how they behave.
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Harm and affectRestorative question: who has been affected and how?When there are conflicts then harm can result in terms of anger, frustration, resentment, negative emotions, frustration and damaged relationships and connections between people.
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NeedsRestorative question: what do you need to make things better?Whether a person has caused harm or been on the receiving end of harm, they are likely to have the same needs. Until these needs are met, the harm may not be repaired and relationships stay damaged.
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Putting things right together Restorative question: what needs to happen next to make things better? What can you do to make things better?It is affected by a situation who are best placed to identify what should happen so that everyone can move on and so the harm can be repaired.The ownership of problem solving demonstrates respect and trust, develops pro-social skills and confidence and strengthens connections.
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Restorative Conversations
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Five key questions
What happened?
What were you thinking/ feeling at the time?
Who has been affected?
How have they been affected?
What needs to happen to make it better?
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Group exercise:Have a look at the 5 questions, what type of questions are these? What do they encourage? What would be the responses?PCC/ HS 2017 25Slide26
Restorative meetings Restorative meetings using a circle approach give people an opportunity to speak and listen to one another in an atmosphere of safety, decorum and equality.The circle has a wide variety of purposes: conflict resolution, decision making, support, information exchange and relationship development.
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What
happened?
What were you thinking/ feeling at the time?
Who has been affected?
How have they been affected?
What needs to happen to make it better?
Restorative Conversations -
Five
key
questions
This is the structure of
any
restorative conversation:
Circle
-
impromptu conference
-
restorative conference
team meeting
-
preparation for conference
-
professional discussion -
review of a plan
-
etc
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Restorative Practice Continuum
Defining Restorative, Ted Wachtel,
IIRP
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Hierarchy of Restorative Responses
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Reaffirming relationships through developing social and emotional skills
Repairing relationships
Rebuilding
relationships
Impromptu conference or conversation
Group process or circle
Formal conference
Affective statements and questions (1-2-1)
INTENSIVE
Resolve conflict
TARGETED
Prevent escalation,
resolve simple
conflict
UNIVERSAL
Prevent conflict
1-5%
of
school
Whole school
Adapted from Morrison, 2004Slide32
Small group exercise:Read the case studies in turn and discuss what a restorative response to be.
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Small group exercise:Have a think about the continuum and your area of work.Where and when could you use restorative practice?PCC/ HS 2017
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Small group exercise:Thinking about the restorative practice concepts, principles and techniques, what might get in the way of working restoratively?
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Watch the film of a restorative meeting!PCC/ HS 2017
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Small group work:Discuss the different elements of the restorative meeting:Structure of the meeting (see next slide)
QuestionsFacilitator – what did she do well? What could she have done differently?
Environment/ seating arrangementsPCC/ HS 2017 37Slide38
Having a restorative conversation
In facilitating a restorative process, you are managing:
Content
- ensuring it is relevant
Interaction
– respectful, turn taking
Process/outcome
– guiding them through certain questions to find their solution
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Small group work
Putting the restorative questions into action
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End of day 1! How are we feeling?
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Restorative Practice Training – 2 day course Day 2 - Welcome back!
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Whole group exercise:Learning points from yesterday?
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Restorative Practice Continuum
Defining Restorative, Ted Wachtel,
IIRP
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Going around the circle with one statement at a
time, e.g.:
Round
1
What happened?
“
This what I think happened or
this
is how I see the situation etc”
Round
2
Thoughts/ feelings
“
This is how I feel and
what I think about the situation”
Round
3
Impact
“It
affects me….. or
I think
it is
affecting
X
in
this way etc”
Round
4
Identifying needs
“What
would make things better for
me, for the situation….” Round 5 Finding/ Contributing to a solution“This
is what I could do to help…”
Structure of a restorative circle
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Structure of a restorative
conference
Groundrules/ boundaries
Harmer tells their story
Person harmed tells their story
Person harmed’s supporter
tells their story
Harmer’s supporter tells
their
story
Harmer responds, free flow questions/conversation
Agreement discussed and created (if applicable)
Final thoughts and thanks
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Observation feedback:
In facilitating a restorative process, you are managing:
Content
- ensuring it is relevant – using the 5 questions
Interaction
– respectful, turn taking
Process/outcome
– guiding them through certain questions to find their solution
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Restorative Practice
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Facilitated
respectful communication
Harm caused or potential for harm
Responsibility, and willingness to find solution
Parties
affected
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Small group exercise:Look at the two scenarios on the handout about restorative meetings, what would you need to think about?
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Small group-work: Skills practice
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Skills practice feedbackWhat worked well? (content, interaction, process, outcome)What do I need to differently? Try out next time?
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Action planningPCC/ HS 2017 53Slide54
At the end of the course, how are you feeling?Personal reflections on the course
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