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Improving the Learning Environment through Caring Behaviors Lamrot Bekele Dwight Riley February 2013 About Richland Located in Dallas Texas Over 25000 credit and continuing education students ID: 493561

behaviors caring students learning caring behaviors learning students related success environment student class strategies results online improve face applying surveys accounting behavior

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Slide1

Richland College

Improving the Learning Environment through Caring Behaviors

Lamrot

Bekele

Dwight Riley

February

2013Slide2

About Richland

Located in Dallas, TexasOver 25,000 credit and continuing education studentsInternationally and ethnically diverse Our mission - Teaching, learning, community building. Slide3

Today’s Learning Objectives

Discover caring behaviors that improve the learning environment and student successLearn how the results of caring behaviors surveys may be used to improve teaching, learning, and community buildingAnalyze examples of caring behaviors and identify related strategiesSlide4

Richland College – School of Business

Accounting ProgramApproximately 2,500 accounting students annuallyAwards include certificates and the Accounting AAS.ACCT 2301 – Principles of Accounting I is a gatekeeper course.Slide5

Success Data Before

AtDACCT-2301

% A, B, C Grades

2004-05

2005-06

2006-07

2007-08

2008-09

Overall

55.0

52.7

52.8

59.4

58.1

Face to Face

60.2

59.1

59.4

66.5

66.3

Distance Learning

23.5

24.5

28.6

33.7

34.8Slide6

Our AtD Journey Began in 2009

Understanding our studentsIdentifying strategies for improving the learning environment and student successParticipating in Caring Behaviors training in March 2010 with Dr. Barbara Coan, Collin College - Dean of Academic AffairsBenchmarking/applying Caring Behaviors during Fall 2010.Administering Caring Behaviors surveys during Spring 2011.Slide7

Caring Behaviors - Assumptions

Faculty with high retention and student success rates exhibit similar behaviors and characteristics.Applying Caring Behaviors and related strategies can improve the learning environment and student success without a reduction in rigor.Slide8

Caring

Behaviors Shows empathy HelpfulRole model Relaxed, open-mindedCompetent MotivatingShows sensitivity FlexibleEncourages students ReinforcingAvailable outside of class GenuinenessRespectful Ava Miller Slide9

Caring

Behaviors Survey ResultsSlide10

Caring Behaviors Analysis

Spring 2011 InstructorAverage

A

, B,

C Grade %

A

4.60

72%

B

4.79

79%

C

4.70

74%

D

4.26

33%Slide11

Caring Behaviors Survey ResultsSlide12

Caring Behaviors Analysis

Spring 2012InstructorAverage

A, B, C

Grade %

A

4.73

65%

B

4.63

67%

C

4.56

77%

D

4.86

76%

E

4.85

61%

F

4.41

55%

G

4.81

89%Slide13

Caring Behaviors and Related Strategies

CompetentSelected quality materials and online learning resourcesAligned learning outcomes, assignments, and exams Slide14

Caring Behaviors and Related Strategies

Available outside of classLecture and exam review videos available for online and face-to-face studentsTutoring Resources available on campus and onlineSlide15

Caring Behaviors and Related Strategies

HelpfulProvide chapter outlines highlighting key learning objectives and concepts.Offer individual assistance during class while students work on practice assignments.Slide16

Caring Behaviors and Related Strategies

Relaxed, open-mindedWelcome students as they enter class.Be well-prepared for class (includes the use of departmental assignments and exams).Play in the classroom.Slide17

Success Data 2004 - 2012Slide18

Caring Behaviors Exercise

Discuss in your group an assigned Caring Behavior.Determine how this behavior and related strategies may be used to improve the learning environment and student success.Appoint a scribe to record your behavior/strategies and report your findings.Slide19

Caring Behaviors - Tips

Applying Caring Behaviors requires effective training for all participants in the learning process (full-time/adjunct faculty and tutors).Caring Behaviors surveys should be administered to on-campus and online students.Survey results should be communicated to faculty in a positive manner and may be used to identify future action plans.Slide20

Caring Behaviors – Lessons

Caring Behaviors may be used as a framework for creating a positive/caring learning environment.Applying Caring Behaviors fosters the development of meaningful relationships that help students succeed.Slide21

21

"No significantlearning occurswithout a

significant

relationship."

–Dr. James Comer