2015 SERVICE UPDATE - PDF document

1 MOZU APRIL 2015 SERVICE UPDATE
MOZU APRIL 2015 SERVICE UPDATE Release Notes © Volu sion, Inc. 201 5 VOLUSION CONFIDENTIAL Page 2 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. Table of Contents What’s New in April 2015 Service Update 3 Mozu Admin Updates 4 General Admin Settings 4 Delete Users 4 Orders 5 Revised order refund w orkflow 5 Search store credits 7 Marketing 8 Set an explicit sale price for products and shipping 8 Set a maximum discount value per redemption 10 Dev Center Updates 11 Theme and Application Development 11 Email notification upon theme or application certification 11 Integrations Updates 12 Application Version Labeling 12 Available Applications 12 Mozu R esolved Issu

2 es 13 VOLUSIO
es 13 VOLUSION CONFIDENTIAL Page 3 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. What’s New in April 2015 Service Update The following sections detail all the new features and updates include d in the Mozu April 2015 Service Update . Note : You receive all April 2015 Service Updates automatically; you do not need to manually update your theme to receive any changes in this update. VOLUSION CONFIDENTIAL Page 4 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. Mozu Admin Updates See what’s new in this release for Mozu Admin. GENERAL ADMIN SETTINGS You can now di

3 sable t ransactional emails sent from M
sable t ransactional emails sent from Mozu. Disable transactional emails when you want to use a third - party application to send your customers emails, and you do not want them to receive duplicate emails from the third - party application and Mozu. To turn off em ails from Mozu: 1. In Mozu Admin, select Setting�sGeneral Settings . 2. In the Notifications section, uncheck any emails you want to disable. 3. Click Save. 4. Configure your third - party application to send any emails you have disabled in Mozu. DELETE USERS Users w ho have the Super Admin role can delete other users to prevent them from accessing your tenant. 1. In Mozu Admin, select Setting�s Users and R�olesUsers . VOLUSION CONFIDENTIAL Page 5 of 13 Access to this information is permitted only for authorized business purpose by authori

4 zed personnel subject to confidentialit
zed personnel subject to confidentiality and nondisclosure provisions. 2. Select the user to delete and select Delete from the gear icon. Super Admins cannot delete themselves, but they can delete all other user roles, including other Super Admins. ORDERS The following features are new for Orders:  Revised o rder r efund w orkflow  Search store credits Revi sed o rder r efund w orkflow The refund workflow has some additional features :  There is a new Refund button above the Refunds grid. This button and the Refund button next to Add Payment both display the Refund dialog box.  By default, the Refund Amount now displays the Total Collected amount minus the Total Refunds already applied for that particular transaction . o D irect refunds must be equal to or less than the available refund amount. o For s tore credit refunds,

5 you can override the limit by checking
you can override the limit by checking Al low refund amount to exceed amount collected . The Refund dialog box with a Store Credit amount that exceeds the transaction total: VOLUSION CONFIDENTIAL Page 6 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. VOLUSION CONFIDENTIAL Page 7 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. Search store credits Now you can quickly access specific store credit or gift card records by searching in the Store Credit Grid . You can type search keywords into the Search bar or use one of the quick filters. To use these new filters:

6 1. In Mozu Admin, select Orders .
1. In Mozu Admin, select Orders . 2. Select the Store Credit page. 3. Click the Quick Filter icon and select the filter drop down or field you want to search by: a. Code b. Customer Search c. Customer Id d. Activate Date Range e. Expiration Date Range f. Create Date Range g. Update Date Range h. Initial Balance i. Current Balance j. Type: Select all types, store credit, or gift card k. Currency Code l. Modified By 4. Click Filter to view the results in the Store Credit Grid. VOLUSION CONFIDENTIAL Page 8 of 1 3 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. MARKETING The following features are new for Discounts:  Set a fixed sale price for products and s

7 hipping  Set maximum d iscount va
hipping  Set maximum d iscount value per redemption Set f ixed sale price for products and shipping Now you can set a fixed, explicit sale price for products or shipping instead of offering a dollar amount or percentage off . For example, you might offer a fixed sales price at $5.00 for all holiday decorations. Or, for customers who buy $200.00 worth of merchandise, you might offer a fixed shipping price of $30.00. Fixed p rice discounts only apply to line - item discounts. To create fixed price discounts: 1. In Mozu Admin, select Discounts . 2. Click Create New Discount or edit an existing discount . 3. In the General Section: a. Select LineItem for Discount Applies to. b. Select Fixed Price for Discount Type. VOLUSION CONFIDENTIAL Page 9 of 13 Access to this information is permitted only for auth

8 orized business purpose by authorized pe
orized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. c. Enter the dollar amount for the fixed product price or the fixed shipping price. Tips for working with fixed price discounts:  You can create a fixed price discount for products, product categories, or shipping.  Fixed price disco unts are only in dollar amounts , not percent off .  If a product’s price or shipping is less than the fixed discount price or shipping, Mozu will automatically offer the lowest price to customers.  If MAP is greater than the discount price, then the discount price is hidden in the storefront and only displays in a cart.  Any discount restrictions you create in the Product Editor also apply to fixed price discounts.  You can use the Quick Search filter to filter for Fixed Price discounts in the Discount Gr

9 id. VOLUS
id. VOLUSION CONFIDENTIAL Page 10 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. Set a maximum d iscount v alue p er r edemption You can now set a limit for the maximum discount value per redemption for product or shipping promotions. For line - item discounts, you can set a maximum discount value for Percentage or Fixed Price discounts. For order - level discounts, you can set maximum discount value for Percentage discounts . If the discounts in a customer’s cart are over the maximum allowed value you have set, Mozu caps the discount at the value you specified . For example, let ’ s say you have a discount where customer s can buy two pairs of pants and get a belt for free. Y ou sell multiple belts, and y

10 ou do not want their free item to exceed
ou do not want their free item to exceed $20.00 , so y ou enter $20.00 in the Max Discount Value field. N ow, when customers buy two pairs of pants, they can select a belt. If the belt is less than or equal to $20.00 it will be free, but if the belt is more than $20.00, a $20.00 discount will be applied to the belt. To set the maximum discount value per redemption: 1. In Mozu Admin, select Discounts . 2. Click Create New Discount or edit an existing discount . 3. In the Discount Limitations section, enter a Max Discount Value . VOLUSION CONFIDENTIAL Page 11 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. Dev Center Updates Dev Center includes updates to theme developme nt. THEME AND APPLICATION DEVELOPMENT

11 Theme and Application Development r
Theme and Application Development receives the following update : Email notification upon theme or application certification Dev Account owners and users who have submitted a theme or application for certification will receive an email when Mozu certifies the theme or application . The email notification is sent even if you are a client or Solution Partner with auto - certification enabled . VOLUSION CONFIDENTIAL Page 12 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions. I ntegrations Updates Integrations receives the following updates : Application Version Labeling The application version number displays in the Tenant Application Manager grid and in the Application Details page. AVAILABLE APP LICATIONS Visit http://

12 www.mozu.com/ecommerce - app - center
www.mozu.com/ecommerce - app - center to learn more about applications available for integration with Mozu. Visit http://developer.mozu.com/tools to find links to the Mozu In - Store Sales Assistant and the Mystic Sports s torefront.  In - Store Sales Assistant App : A n extension of the Mozu platform giving sales associates immediate access to product, customer and order data. It was designed to help sales associates be more responsive to consumer needs.  Mystic Sports: A Mozu storefront complete with p roducts and customer data designed with current best practices. Use these storefront example to learn more about the Mozu platform. VOLUSION CONFIDENTIAL Page 13 of 13 Access to this information is permitted only for authorized business purpose by authorized personnel subject to confidentiality and nondisclosure provisions.

13 Mozu Resolved Issues The April 201
Mozu Resolved Issues The April 2015 Service Update includes the following resolved issues: I SSUE ID R ESOLUTION 50555 Fixed an issue where orders were accepted with a declined credit card. 47796 Fixed an issue where order status was stuck in Pending and orders were stuck in Processing after successful payment capture. 48539 Fixed an issue where eCheck capture was not working. 53613 Fixed an issue where Paypal Express payment dialog was displaying $0.00 for payment total. 50027 Fixed an issue where “Forgot Password” Mozu Admin log in functionality was not working on mobile devices . 51256 Fixed an issue where the Product Types section of the Mozu Catalog Module only returned 200 entries even if there were more entries . 47126 Fixed an issue where the Kount application did not display the fraud detection score on the order page