Sabanc I University Bahadır Barut Sabancı University Information Center Interlibrary Cooperation and Interlibrary Loan Service in Turkey History 1961 Libraries Committee B ID: 357732
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Slide1
An Overlook at Interlibrary Loan in Turkey: The Case of SabancI University
Bahadır
Barut
Sabancı
University
Information
CenterSlide2
Interlibrary Cooperation and Interlibrary Loan Service in Turkey
History
1961
Libraries Committee
B
orrowing
books from domestic and foreign libraries
1982 (YÖK)
Council of Higher Education
1983 Documentation Center was established in
(YÖK)
1985
Photocopy Request Form
1987
Book/Photocopy Request FormSlide3
Union Catalogs
TO-KAT (
TOplu
KATalog
)
Union
Catalog
since 2007
C
reated
by
Turkish Academic Network and Information Center (ULAKBİM)
Yordam
Union
Catalog
YORDAM 2001 Slide4
TO-KAT unION CATALOG Slide5
YORDAM Union catalogSlide6
automation systems KİTS & TÜBESS
KİTS
(
Interlibrary Loan Tracking System
)
Anatolian University Libraries Consortium
(ANKOS)
ANKOS Collaboration Research Group
2006
In the 8
th
meeting of ANKOS in 2008
KİTS is a multiuser, online application
Put into practice by 7 member institutions in July 2008
İstanbul
Technical University
Sabancı
University
Marmara University
İ
stanbul
Commerce University
Bahçeşehir
University
Kadir
Has University
İstanbul
Bilgi
University
KİTS has now 172 members
and it is an ever-developing system whose number of members is rapidly increasingSlide7
KİTSSlide8
KİTS Slide9
TÜBESS TÜBESS (Document Supply System in Turkey ) since 2011Developed
by
(
Turkish Academic Network and Information Center (ULAKBİM)
)
TÜBESS Participation AgreementSlide10
TÜBESS Document Supply System Slide11
TÜBESSSlide12
SabancI uNIVERSITYSlide13
SabancI University
182
15
13
21
450
17
1Slide14
SabancI University Information CenterSlide15
AiM
to
support
Sabanc
ı
University's educational programs
to meet the
information
needs of its members
to
cooperate
with the other institutions at the national an
d
international level
to
organize
comfortable study environmentSlide16
INFORMAtION CENTERSlide17
INFORMAtION CENTER Slide18
INFORMATION CENTER’S VALUESUser-oriented
Perfectionist service understanding
High quality service and product
Creative, innovative and flexible structure
Open communication
Proactive
Integrated system
Learning how to learn
Cooperative and participative
Respectful to the thoughts of the users and the copyrightsSlide19
The aim of ILL&Document Supply System
T
o meet
Sabancı
University members’ information and document needs
C
ontribute
to national and international knowledge
F
ulfil
the requests on the information resources
M
eet
similar requests made by other institutions
Academic members, retired academic members, administrative staff, students, graduates and retired employees
Innovative Millennium library automation
system
All ILL operations are executed by ILL module of MillenniumSlide20
ILL Requests
The Academic members, retired academic members, administrative staff and students of
Sabancı
University may request information resources that are not available in the collections of
Sabancı
University Information Center from other institutions.
ILL Request Form
over the website
5 books at a time
Copyright Law
I
ncomplete
bibliographic data
W
ithout
any delay
S
econd
notification
Extension
L
ost
or damaged
User Types
Domestic/Foreign
Academic and Emeritus Members
5
Graduates
5
Undergraduates and Exchange Students
3
Administrative staff
2
Alumni and Retirees
0Slide21
Document Supply Requests
The academic, emeritus and administrative staff, students and alumni and retirees
.
Article, Chapter in Books and Conference Proceedings Request Form
Copyright Law
Notification
s
3
rd
, 7
th
and 15
th
working day
s
I
ncomplete
bibliographic data
(3
days
)
User Types
Domestic
Foreign
Academic and Emeritus Members
50
15
+5 article / 50$
Graduates
25
10
+3
article
/ 25$
Undergraduates and Exchange Students
10
5
Administrative staff
2
3
Alumni and Retirees
2
3
Slide22
Receiving requests
ILL Request Form
ill
-
documentsupply
@
sabanciuniv
.edu
The requests are processed in 1-3 working days.
D
omestic
resources may be 2-3 days
F
oreign
resources, it may be 2-3 weeksSlide23
Evaluation of the Requests and Sending TO-KAT
YORDAM Union Catalogs
OCLC
WorldCat
KİTS
OCLC
WorldShare
Slide24
Fulfilling the requestsR
eturn
date is attached to the front cover
B
ooks
are delivered to the
Circulation
Desk
U
sers
are informed via e-mail
O
wner
doesn’t take the ILL book within 1 week, second notification
R
eturned
to the supplying institution
6 monthsSlide25
The procedures for extension of loan periodG
enerally
30 days
S
ome
institutions
1
5 days
e
-mail
P
hone
3 days before the return date
A
ccording
to the rules of lending librarySlide26
User Satisfaction SurveySlide27
User Satisfaction Survey92% of the requests were fulfilled
in 2014
S
atisfaction
rate 99% Slide28
users’ expectations ILL users’ expectations can be listed in three
parts
F
ast
access to the requested resource
.
C
ontinuous
feedback on the status of the
requested resource
.
F
ulfilment
of their request on extension of loan period. Slide29
The problems encountered in ILL & DS
Sending the requests by e-mail instead of
webform
Slide30
The problems encountered in ILL & DS
Making the requests with inadequate bibliographic data
The request owners’ failure to review the collection before making a request
The scarcity of specialized ILL librarians
Late turnaround time by the supplying institutions
High costs for supplying articles
The problem of copyright for the supplied articles
The users’ failure to take the supplied articlesSlide31
The problems encountered in ILL & DS
The long shipping time and customs problem for the books supplied from abroad
High postage and shipment costs
Extension of loan period of the domestic and foreign resources
The low limit of books enforced by some domestic institutions
The request owner’s failure to comply with the rules (delaying or damaging the books)
The communication problems experienced in OCLC
WorldShareSlide32
The problems encountered in ILL & DS
Reliability of web discovery tools in reviews
Slide33
Recommendations
S
pecific
ILL librarian
U
se KİTS more efficiently
F
ull
knowledge about the databases and all collections
C
ombine
two automation systems KİTS and TÜBESS
Y
ÖK
U
ser satisfaction
F
lexible
on extension of loan period and book limits
S
upplying
period
F
eedback
and continuous notifications
International discussion
s
websites as well as the current literatureSlide34
Thank
you
bbarut@sabanciuniv.edu