VÅRDFÖRBUNDET SPÅNGAKISTA FÖRSAMLING KOOPERATIVET VIOL LANDSKRONA STAD GÖRANSON ARENA MALMÖ FOLKHÖGSKOLA KULTUR I VÄST DIXA TRYCKERI LANDSTINGET DALARNA LANDSTINGET I ÖSTERGÖTLAND LUNDS STIFT MERCURI INTERNATIONAL LEDARINSTITUTET ELE ID: 812837
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Slide1
KTH EXECUTIVE SCHOOL • HYRESGÄSTFÖRENINGEN • ALMA INSTITUTET • IHM BUSINESS SCHOOL • ASHRIDGE • SVERIGES TELEVISION • SWEDBANK • UNICEF • SÖDERTÖRNS RÄDDNINGS-TJÄNST • TEACHERS LEARNING NETWORK • ÖSTERSUNDS KOMMUN • BILDNINGSFÖRBUNDET • BØRN OG UNGE • CHOYS CONSULTANCY LIMITED • AMCHAM • FÖRSÄKRINGSKASSAN • DEUTCHE TELEKOM • AUTOLIV AB • SOCIALA RESURSFÖRVALTNINGEN • ELECTROLUX • GRANBACKA-SKOLAN • FÖRSVARSMAKTEN • GERMA • HAGA LIVSCENTER • KOMMUNALARBETAREFÖRBUNDET • KARLSTADS KOMMUN • SCA HYGIENE PRODUCTS • KAROLINSKA UNIVERSITETS-LABORATORIET •
VÅRDFÖRBUNDET • SPÅNGA/KISTA FÖRSAMLING • KOOPERATIVET VIOL • LANDSKRONA STAD • GÖRANSON ARENA • MALMÖ FOLKHÖGSKOLA • KULTUR I VÄST • DIXA TRYCKERI • LANDSTINGET DALARNA • LANDSTINGET I ÖSTERGÖTLAND • LUNDS STIFT • MERCURI INTERNATIONAL • LEDARINSTITUTET • ELEV-HÄLSAN • SVENSKA KYRKAN • LIVSMEDELSVERKET • PRAVA FORMULA • LÄRARFÖRBUNDET • MALMÖ STAD • RÖDA KORSET • MGRUPPEN • MÄLARDALENS HÖGSKOLA • ORIFLAME • NELJÄ HUONETTA OY • ORKLA CARE • NORDEA • POINT LONSDALE PRIMARY SCHOOL • SCANIA • SMHI • ROWVILLE PRIMARY SCHOOL • SEB • NATURVÅRDSVERKET • SKTF • SKATTEVERKET • UNIVERSITY IN EXILE • SMHI • SÖDRA ÄLVSBORGS SJUKHUS • UNIVERSITETS-SJUKHUSET I LINKÖPING • STOCKHOLMS STAD • BIL & SMIDE HD • STRÄNGNÄS STIFT • CLARION LEARNING • ASSA ABLOY • VOLVO • TWEE OF MEER • VICTORIAN SCHOOL • TJÖRNS KOMMUN • UTAH TRANSIT AUTHORITY • LANDSTINGET GÄVLEBORG • FALKEN-BERGS FÖRETAGSHÄLSOVÅRD AB • SÖDERTÖRNS FJÄRRVÄRME AB • TETRA LAVAL • SÄRVUX • VASASKOLAN • LERNIA • HELSINGBORGS STAD • VÄSTERBOTTENS LÄNS LANDSTING • IKEA • ARBETS-LIVSRESURS • JETPAK • HAGFORS KOMMUN • JP MORGAN CHASE •
Developed in Sweden- used worldwide
Originator: Claes Janssen, psychologist, researcher, author
A theory about change anddevelopment
Analytical
instruments and
tools
Slide2What
is the Four Rooms of Change®?The Four Rooms of Change - a concept and a practical psychological theory
with well proven methods and models that work for innovation, development and change
.
Slide3What
makes the Four
Rooms so unique?Works and produces results
everywhere!Large organizations • Mechanical workshops • Schools
• Business • Healthcare…
Slide4Brief
HistoryBased on the existence of two distinct perspectives
of life– and its consequences.
Basic research at the University of Stockholm 1964 – 75. Psychological test correlated
to approximately 20 other tests.Experiments from the research have been
repeated
and
t
he
results
have
been
verified
1000
times
.
Slide5Models
Four psychological rooms = four perspectives of life. Navigation aid for individuals and groups.
Affects how we feel, create, collaborate and develop.
CONTENTMENT
SELF-CENSORSHIPINSPIRATION
CONFUSION
0
Slide6Yes
CONTENTMENT
SELF-CENSORSHIP
INSPIRATION
CONFUSION
Two
perspectives
of
life
The
difference
in
preference
throughout
the
general population
Where
we
as
individuals
find
ourselves
on
this
scale
affects
our
choices
and
our
ability
in different
contexts
.
No
Slide7What
are we likely to observe in an Organization
?Corridor talk/bullshit.Quiet meetings, low energy.It was
better before.Someone else´s fault.Retention of bad feelings.You can not, I
can not/do not want.Sickness presence.Unsustainable.People considering quitting.
Creates
new
–
permissive
climate
Thinking
outside
the box.
Evenings
the
lights
are
on.
Anything
is
possible
.
Inspiring
visions.
Lots
of
dialogue.Openness.Learning organization
.It is moving…….
Fighting in meetings.
Many
questions
.
Unclear
roles
& tasks.
What
are
supposed
to
do – says who?
High
staff
turnover.Strong protest. Open conflicts.Sick-leave numbers increases.Turf battles. Key people quit.
CONTENTMENT
SELF-CENSORSHIP
INSPIRATION
CONFUSION
High
productivity
. Clear
roles
& tasks. Focus on the
known
,
realistic
goals
. Nice, team spirit,
we
help
each
other
.
Good
contact
with
feedback from the
outside
world
.
We
are
doig
fine
–
and it is
getting
better
.
Positive feedback
about
what
is
done
.
Leadership
both
received
and
performed
–
when
needed
.
Analytical
InstrumentsThree basic instruments:• Introduction to the Four Rooms of Change™• Personal Dialectics
with the Outsider Scale™• The Organizational Barometer®
Slide9Introduction
to the Four RoomsThe Introduction can be used
in many different contexts. It takes 3-4 hours for any group to construct the Four Rooms
based on their own experience. It creates a common language that can be applied directly
.Example when the Introduction fits well may be connected with change and development, in leadership programs,
with
project
launches
or
before
a
merger
.
Slide10The
Organizational BarometerThe Organizational Barometer is an analytical instrument used to investigate how a group or
organization works. It is conducted with all employees and managers together. Everyone is involved, and everyone’s view
is taken into consideration. Together, the group works with analysis, processing, conclusions and action plans for
change and improvement. It is an excellent alternative or complement to anonymous surveys.
Slide11The Personal
DialecticsThe Personal Dialectic is used preferably in smaller groups and in personal development work or coaching.
Management teams, boards, project- and working groups, as well as individuals, benefit greatly from the Personal Dialectics.
Excellent support for major and minor changes, as well as crises and conflicts.
Slide12Effects
and results!LOWEST ABSENCE IN TORSBY MUNICIPALITYIn
April 2017 the news was released that Torsby municipality for the third consecutive year
have the most healthy personnel of Sweden's 290 municipalities. Sick leave is amazingly 4,4% for
2016. The ”Chefstidningen” and the internet magazine ” Sunt Arbetsliv” describes how the Four Rooms of Change contributed to this
amazing
outcome
.
Slide13In
both Sweden, Norway and all over Europe, Volvo dealers are using the Four Rooms
of Change® in their leadership programs. The customer experience
is the focus.Supplier to Volvo is IHM Business School – authorized supplier
of the Four Rooms of Change.
Slide14Malmö stad
since
2008
IKEA worldwide
since 1997Many years and many
experiences
New
assignment
for the
Four
Rooms
ChangeMakers
–
every
day
,
everywhere
…
Slide15”
We use it more or less constantly and mainly have integrated it into the operations. It is used in
conjunction with management team meetings, work meetings, as a daily reflection tool, in
employee interviews and in psychosocial work environment mapping
, action and follow-up. We have with full measures
earned
our
investments
in the
Four
Rooms
of
Change.
For
example
,
we
never
need
to
use
the
external
health services
to
conduct
external
climate
surveys
. ”
Client
, Malmö city
Slide16Below
are some of the ways the Four Rooms
can be used…Climate survey
Leadership DevelopmentReorganization
Innovation and developmentDevelopment of groups and team
Conflict
management
Work
group
development
Personal
development
Slide17Special
ApplicationsSCHOOL• Developing entire schools and
involving everyone, - students, adults, school management and family• Classroom- and family kit
• Provides better results, creates security and well-being, reduces bullying and the tendencies
to bully.Latest implementation: Ronna School, Södertälje
Slide18Special
ApplicationsWORKING ENVIRONMENTThe Organizational Barometer works very well in the
systematical environment work. Everyone participates. It’s effective, efficient, and profitable.The Four Rooms of
Change is an approved education organizer of systematical environment work.
Slide19LEADERSHIP IN THE FOUR ROOMS
Leaders on all levels can use the Four Rooms to increase Contentment and Inspiration and decrease Censorship and Confusion among
employees. By working with the Leadership & Followership Guide and the magnetic white board.
• Give, ask for and recive feedback. • Examine, de-censor, ask straight forward questions.• Listen
- with an empathic presence.• Move corridor talk into meetings.• Create dialogue opportunities.• Discuss what is difficult to talk about.
Leadership
in
Contentment
…
•
Request
results.
•
Challenge
, set new goals,
follow
-
up.
•
Provide
limits and greater
responsibility
.
•
Challenge
to avoid self-
censorship
.
•
Obtain
feedback:
- “How does it work out there?”
•
Talk
about what creates
contentment
•
Reward
successful behavior.
• Hold on to the creativity .
• Practice prioritizing.
• Encourage more people to contribute.
•
Reward out-of-the-box thinking.
• Support
inspiration.–
”who wants to lead what?”
• Create opportunities for recovery and rest.
• Talk about how we can maintain
inspiration in our group!
• Sort out, answer questions.
• Coach, prioritize.
•
Clarify roles
and mandates.
• Show
that Confusion is OK.• Involve many people in the analysis.
• Follow the time- and process plan.• Learn from mistakes made.• Discuss choices that are
available.
Leadership in Censorship
Leadership in Inspiration
…
Leadership in Confusion
Slide20Analytical
instrument, tools and guidesThere are several guides, analytical
instruments and other aids for working with the Four Rooms concept.
Slide21Always
work with a certified facilitator!The Four Rooms® is a
registered trademark and all commercial use requires
certification.Become a certified user by participating in an individual
or company based certification program within the Four Rooms of Change.In Sweden, the
certification
program is
delivered
in
both
Swedish and
English.
Open
certification
programs
are
currently
available
in
Finland, Croatia and
Australia.
Slide22Hong Kong
AfghanistanChinaAustraliaSweden, Norway, Denmark, Finland
England, France, CroatiaVietnam…and a
number of other countries!ItalyGermany
North AmericaSport OrganizationsRescue
Services
Media
Furniture
Manufacture
Municipalities
and
county
councils
The Pharmaceutical Industry
School
Systems
…
and a
number
of
other
industries
!
Elder care
Telecom
Packaging
Industry
The
Four
Rooms
is in
many
countries
and it is
translated
to
several
languages
Slide23Real
change require that one let go of what one needs to leave AND that one opens up to what is not yet experienced. The Four
Rooms of Change makes it possible. Do
you feel an attraction to the
unknown, a wish to have new and
unfamiliar
experiences
,
even
if
they
might
throw
you
off
balance
?