Telehealth Services 247365 services by American Well starting January 1 2016 Member access to US board certified licensed and credentialed physicians for online health care encounters in the comfort of their home or workplace ID: 790819
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Slide1
Telehealth
Services Overview
Slide2Telehealth
Services
24/7/365 services by American Well starting January 1, 2016 Member access to U.S. board certified, licensed and credentialed physicians for online health care encounters in the comfort of their home or workplaceComputer, tablet or phone access for common conditions 99% of on-demand consults are via video conferencing (Web or mobile application)Less than three minute average wait time to connect to a physician of choiceE-prescriptions to the patient’s preferred pharmacy*
Source: American Well data, 2015.
*Telehealth is available in most states, but some states do not allow telehealth consults or telehealth prescriptions. For more information, visit: info.americanwell.com/where-can-i-see-a-doctor-online. American Well is an independent company that provides telehealth services for Blue Cross and Blue Shield of Nebraska.
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Slide3How Patients Use Telehealth
Over 1,200 distinct diagnoses made each year
Common ailments include:Source: American Well data, 2015.
60%of telehealth visits result in
a prescriptionBLUE CROSS AND BLUE SHIELD OF NEBRASKA
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Sinus infection
Cold
Flu
Fever
Rashes
Abdominal pain
Pinkeye
Ear infections
Migraines
And more
Slide4Bringing Patients and Providers Together with Technology
Phone
Web
Mobile
60% 39% 1%
Source: American Well data, 2015.
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Slide5Advantages of
Telehealth
Dependable: 24/7/365 accessAffordable: Offers a lower cost health care solution for common conditionsExpanded Access: Provides an alternative to unnecessary, expensive emergency and urgent care facility servicesSatisfaction: Meets employee demands for convenience in receiving care, saving 2 – 3 hours on average away from workReduced Medical Costs: Average of $140 savings per visit over the cost of physician office visits, urgent care and emergency room serviceSource: American Well data, 2015.BLUE CROSS AND BLUE SHIELD OF NEBRASKA
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Slide6Source: American Well data, 2015.
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6Average Savings Per Consult
Slide7Telehealth
Consult Fee
[$___ copay for PPO plan] [$39 per consult for highdeductible HSA plans, subject to deductible/coinsurance/out-of-pocket maximum]7
Slide8BCBSNE Member ID Cards
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Slide9In Summary
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9*Telehealth is available in most states, but some states do not allow telehealth consults or telehealth prescriptions. For more information, visit: info.americanwell.com/where-can-i-see-a-doctor-online. American Well is an independent company that provides telehealth services for Blue Cross and Blue Shield of Nebraska.
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Questions?