Features Eligibility Validity Dis count Condition of use More Trenitalia Ticket Trenitalia - PDF document

Features - Eligibility - Validity - Dis count s - Condition s of use - More Trenitalia E - Ticket Trenitalia e - tickets are v alid for domestic point to point routes in Italy . Pre - booking time : max imum up to 4 months in advance (subject to timetable availability) , min i mum up to departure date . Features:  Ideal f or traveller s who want to make a specific rail journey  Ti ckets are for domestic trains, including medium and long distance trains in First or Standard Class . The new FRECCIAROSSA trains offer 2 nd Standard Class, 2 nd Premium Class, 1 st Business Class, 1 st Business Quiet Class or 1 st Business Lounge Class  Train details: Frecciarossa , Frecciabianca , Fre cc iargento , Intercity and Night Trains and Thello  Tickets include a reservation for a specified sea t  At time of booking, select the seat preference, aisle or window  To travel in beds or couchettes on night trains, passengers are required to travel with a valid ID card or passport  To use a Trenitalia E - Ticket ( ticketless booking ) , customers simply go dir ectly to the train. On board, they will have to show their PNR identification number XXXXXX to the crew as a proof of purchase.  Fare types:  TRENITALIA E - TICKET BASE FARE : Reservation included.  TRENITALIA E - TICKET ECONOMY FARE : Reservation included. Yield managed.  TRENITALIA E - TICKET SUPER ECONOMY FARE : Reservation included. Yield managed.  TRENITALIA E - TICKET 2x1 SATURDAY FARE: Reservation included. Two passengers travel for the price of one at base fare. This offer is valid to travel in 1 st /2 nd class and Business, premium and Standard service levels exclusively on Saturday s . Cannot be com bined with any other reduction. Tickets are available in l imited numbers .  TRENITALIA E - TICKET BIMBI GRATIS FARE : Reservation included. Free travel for one child under 15 in a family grou p of 2 to 5 people. The rest of the group pay the base fare. Tickets are a vailable in l imited numbers . A valid ID with proof of age and parental written permission to travel will be required. Eligibility: Trenitalia E - Ticket s are available to everyone. Tickets cannot be sold in Italy . Validity: A Trenitalia E - Ticket is valid for a specific seat on a specific train for a domestic rail journey in Italy . Discounts : Child discount: Between 4 and 12 years old, children receive a discount on the adult fare. Children under 4 years old who do not occupy a seat travel for free. Group discount: Groups from 6 to 49 people receive a group discount of up to 20% on the adult fare. Conditions of use : REFUNDS & BOOKING CHANGES : 1. The Trenitalia E - ticket product cancelation policy is as following: TRENITALIA E - TICKET BASE FARE  Before departure: 2 0% penalty up to 1 day before departure (please note there is no grace pe riod to cancel without penalt y after the booking has been pay ed) .  Departure date and a fter departure: no refund .  Change of booking ( can only be done in Italy ) : Date or time within the same category is permitted free of charge unlimited times before depart ure, and once within 1 hour after departure.  (Please note that this policy is subject to changes). TRENITALIA E - TICKET ECONOMY FARE  Before departure: no refund .  After departure: no refund .  Change of booking ( can only be done in Italy ): Date or time within the same category is allowed once before departure. No change allowed after departure time.  (Please note that this policy is subject to changes) TRENITALIA E - TICKET SUPER ECONOMY FARE  Before departure: no refund .  After departure: no refund .  Change of boo king : not allowed .  (Please note that this policy is subject to changes) TRENITALIA E - TICKET 2x1 SATURDAY FARE  Before departure: no refund .  After departure: no refund .  Change of booking : not allowed .  A ticket can be used on all M edium L ong Distance trains. This offer is not available on couchettes, WL, Excelsior and Executive service level of Frecciarossa . By u sing a train other than the one booked, the passen g er will be considered as travelling without a valid ticket .  (Please note that this policy is subject to changes) TRENITALIA E - TICKET BIMBI GRATIS FARE  Before departure: a minimum of 20% penalty up to 1 day before departure. ( P lease note there is no grace period to cancel without penalty after the booking has been pa id ).  After departure: no refund .  Change of booking: c an be done once for free – from the day of issuing , up to the train departure.  A charge of 8 euros plus the difference between the full fare and the amounts already paid will be required for the use of another train of the same or different type, class or service.  The offer is valid on the Frecciarossa, Frecciargento, Frecciabianca and Intercity trains.  (Please note that this policy is subject to changes) 2. Refunds are limited to completely unused tickets and will be grant ed only where permitted under the terms and conditions set forth below or elsewhere in published documentation. No refunds will be granted on partially unused parts or inclusive packages; documents must bear no evidence of having been tampered with in any way . No refunds will be give n on reservation/booking fees . All requests for refunds must be submitted to the office from which the passes or tickets were purchased. LOST TICKETS: ACP Rail is not responsible for tickets or vo uchers, which are lost, stolen, mutilated or destroyed. Refunds cann ot be authorized in such cases. Therefore, travel insurance is recommended.