Cisco ECS Certification Presenters Michael Beach Ashley Scanlon Robert Young August 2 2013 Cisco Collaboration Partner Specializations Specialization Advanced Technology Program MarketSegment ID: 149526
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Ingram Micro | TRAINING ACADEMYCisco ECS Certification
Presenters:
Michael Beach
Ashley Scanlon
Robert Young
August
2, 2013Slide2
Cisco Collaboration Partner Specializations
Specialization
Advanced Technology Program
Market/Segment
SMB
Midmarket
Enterprise
Solution
Flexibility/Complexity
Small Business
Specialization
Master Unified Communications
Specialization
TP Video Master ATP
TP Video Advanced/Advanced Plus ATP
TP Video Express ATP
TP Video Master ATP
Advanced Collaboration
Architecture Specialization
Express
Collaboration Specialization
Express Collaboration Specialization Partner Profiles:
TelePresence
partners moving to Collaboration
SMB Collaboration partners moving to Midmarket
New UC partners moving to CollaborationSlide3
Cisco Express Collaboration Specialization addresses the growing midmarket opportunity with
…
New entry-point into Cisco’s collaboration partner programs
50% lower partner training and investment requirements
Premier Certification
Partner Investment Protection
Enhanced Profitability with Cisco’s Value Incentive Program (VIP
)
Payments up to 15%
Cisco Express Collaboration Specialization (ECS)Slide4
Collaboration Specializations Portfolios
Small Business & Express Foundation Specialization
Business Edition 3000
UC 500 Series
UC 300 Series
WebEx WPL
All SPA Phones
Selected Unified IP Phones
Advanced Collaboration Architecture Specialization (
CAS
)
Includes all
ECS
Specialization, plus:
Unified Communications Manager (Enterprise Edition)
Unified Contact Center Express
Unified Workspace Licensing (All versions)
Unified Enterprise Attendant Console
WebEx Meeting ServerWebEx SocialVXI/VDI
Session Border Controller
Master Unified Communications SpecializationIncludes all Cisco Collaboration products
except those designated restricted by ATP requirements
New! Express Collaboration
Specialization (ECS)Includes all Small Business & Express Foundation Specialization, plus:
Business Edition 6000Unified Communications Manager ExpressAll Unified IP and Video Phones
Prime Unified Provisioning Manager Business EditionPrime Collaboration Provisioning Jabber (Unified Presence)
Unified Mobility Unified Border ElementUnified SRST
Unified Attendant Console Business Edition
WebEx Meetings
TelePresence
MX300/MX200TelePresence
EX90/EX60TelePresence
C20 QuicksetTelePresence SX20 Quickset
TelePresence MCU 5300/4500/4200TelePresence Profile 42 with C40
TelePresence Profile C65/55/52TelePresence Integrator C90/60/40
TelePresence Edge 95 or 75 MXP
TelePresence VCS Starter Pack
TelePresence VCS Expressway with TMS
TelePresence VCS Control with TMSSlide5
Cisco
ECS
Training Requirements
Instructor-Led Training
E-Learning Training
Exam
BE6000 for Account Managers
2
hours
TelePresence Video Sales Specialist for Express
2
hours
TelePresence Video Sales Specialist for Express (
PATVSSE
v1.0)
#650-292
Account Manager
10 training
hours
Cisco Sales Expert
6
hours
BE6000 AM
#700-104
Cisco Sales Expert
#646-206 CSE
BE6000 for Sales Engineers
3
hours
Architecture
System Engineer
43 training
hours
Administering Cisco Voice & Unified Communications
40
hours
BE6000 SE
#500-101
Administering Cisco Voice & Unified Communications (
ICOMM
)
#640-461
Implementing Cisco Voice Communications and
QoS
v8.0 /
40
hours
Implementing Cisco Unified Communications Manager, Part 1 /
40
hours
CIPT1
#642-447
Field Engineer
101 training
hours
TelePresence Video Field Engineer for Express
5
hours
Implementing Express TelePresence Video Solutions 16
hours
CVoice
&
QOS
#641-437
Implementing Express TelePresence Video Solutions
ILT
(
PAIETVS
v1.0) #650-294Slide6
Architecture System Engineer:
ICOMM
– Administering Cisco Voice & Unified Communications
$2,716 (40 Hours)
Field Engineer:
CVOICE – Implementing Cisco Voice Communications and
QoS
$
2,716.00 (40 hours)
IPT1 - Implementing Cisco Unified Communications Mgr part 1
$
2,716.00 (40 hours)
PAIETVS – Implementing Express Telepresence Video Solutions$1,705.25 (16 Hours)
Instructor Led Class Pricing Slide7
Role
Course Name
Course Format
(Updated 3/1/13)
Class Cost
(List)
Class Cost
(IMTA)
Test Required
Test Cost
(List)
Requirement Met
(Names)
Account Manager
CSE
- Cisco Sales Expert
Online
$0.00
$0.00
646-206
$80.00
Cisco
Business Edition 6000 for Account Managers
Online
$0.00
$0.00
700-104
$65.00
TelePresence
Video Sales Specialist for Express Exam (PATVSSE)
Online
$0.00
$0.00
650-292
$65.00
System Engineer
Introducing
Cisco Voice and Unified
Communications
Administration (ICOMM v8.0)
Instructor-led
avail. Through IMTA
$3,395.00
$2,716.00
640-461
$250.00
Cisco
Business Edition 6000 for Sales Engineers
Online
$0.00
$0.00
700-101
$65.00
Field Engineer Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)Instructor-ledavail. Through IMTA$3,395.00$2,716.00 642-437$200.00 IPT1 v9.0 - Implementing Cisco Unified Communications Manager Part 1Instructor-ledavail. Through IMTA$3,395.00$2,716.00 642-447$200.00 Implementing Express TelePresence Video Solutions ILT (PAIETVS v1.0)Instructor-ledavail. Through IMTA$1,995.00$1,705.25650-294$65.00 Sub-totals:$9,853.25$990.00Training & Testing Cost:$10,843.25 Ingram Micro ECS Program Reimbursement:-$6,000.00Reseller Cost:$4,843.25
ECS WorksheetSlide8
T
echnical
Support
R
esources
Robert Young
Technology Solutions EngineerSlide9
Ingram Micro Technical Support
Not your stereotypical Technical Support
Over
1.8 Million Calls Serviced in 2012
On average we build $16M - $18M in Solutions every day
14 different vendor-agnostic Help Desks to build a full end-to-end solution for you customers
180
technicians holding over
500 certifications including:
Ongoing
Development – Over 30,000 hours of OEM dedicated training each year
100% of
calls taken are pre-sale consultations to build solutions.Slide10
42
Cisco certified and specialized technicians
All Data Center Technicians have
Netformx
CCIE
on staff
Cisco-badged
Sales Engineer onsite
Over
10,000 Cisco calls serviced per month
Less
than 1% of calls escalated to TAC
Solution focused with multi-vendor supportSales
Enablers (frequently conference w/end-users)
Ingram Micro Cisco Technical Support | BOM Creation
1(800) 445-5066Slide11
P
roposal to customer
Ingram Micro assistance with presentation
Remote
demonstration
VPN
Office extendWebexTelepresence
Solution
CenterOn-site in Buffalo, NY or Santa Ana, CA Experience CenterOn-site in Buffalo, NYSlide12
“Trusted Advisors”
Creating Pipeline Opportunities
Available to Partners for:
Demand Generation
Competency Creation & Development
Technical Consultation
Design AssistanceFitting the Technology to the Business Need
IM Resource Direction/Alignment
(Market Development, Integration Services, Solution Center, IM Link, etc.) Sales and Technical Training
4 Regional TSE’s partnered with Market Development Managers and Cisco Field. Aligned by geography and architecture.1 TSE focused on partner development in the Premier space.
Technology Solutions EngineersSlide13
Carol Wright
(716) 474-2127
Northeast Territory
Jason Bourque
(716) 253-3322
Southeast Territory
Kevin Switzer
(585) 356-9218
Central Territory
Robert Young
(619) 788-3696
West Territory
Mike O’Brien
(585) 259-7768
National
Premier Partners
Technology Solution Engineer US CoverageSlide14
Solution Centers:
Santa Ana, CA & Buffalo, NY
Premier education and training center for Ingram Micro resellers and their customers
Allows you to provide:
Beta and proof-of-concept (POC)
Live, hands-on product and solution demonstrations
End-user trainings and seminars
Virtual Labs – Cisco & Juniper
Offers you the opportunity to: Deepen your knowledge base
Form new partnershipsExpand your service offerings Slide15
The Experience Center
The Experience Center is an interactive forum where partners and customers can collaborate in a professional environment with fully supported state-of-the-art technology solutions.
The Center has executive meeting presence, interactive presentation capabilities, demonstration pods, video conferencing and a technology showroom all in one location. It is where solutions come to life.
Partners can leverage the center to have deeper business conversations with their customers and focus on solutions that best meet their needs.Slide16
Please contact
Technical Support
Robert Young
Robert.young@ingrammicro.com
Jabber: ryoung@imciscocloud.com
IMTA Contacts
:
Michael
Beach |
Training
Advisor
m
ichael.beach@ingrammicro.com | x66630
Jamie Kline
|
Training Advisorjamie.kline@ingrammicro.com | x65115
Refer to the following websites:www.ingrammicro.com/imta
Email your IMTA team atIMTA@IngramMicro.com
Cisco TeamAshley Scanlon | Cisco Channel Account Specialist
Ashley.Scanlon@ingrammicro.com1(800) 456-8000Slide17