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Ingram Micro | TRAINING ACADEMY - PowerPoint Presentation

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Ingram Micro | TRAINING ACADEMY - PPT Presentation

Cisco ECS Certification Presenters Michael Beach Ashley Scanlon Robert Young August 2 2013 Cisco Collaboration Partner Specializations Specialization Advanced Technology Program MarketSegment ID: 149526

unified cisco express hours cisco unified hours express collaboration communications video specialization training

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Slide1

Ingram Micro | TRAINING ACADEMYCisco ECS Certification

Presenters:

Michael Beach

Ashley Scanlon

Robert Young

August

2, 2013Slide2

Cisco Collaboration Partner Specializations

Specialization

Advanced Technology Program

Market/Segment

SMB

Midmarket

Enterprise

Solution

Flexibility/Complexity

Small Business

Specialization

Master Unified Communications

Specialization

TP Video Master ATP

TP Video Advanced/Advanced Plus ATP

TP Video Express ATP

TP Video Master ATP

Advanced Collaboration

Architecture Specialization

Express

Collaboration Specialization

Express Collaboration Specialization Partner Profiles:

TelePresence

partners moving to Collaboration

SMB Collaboration partners moving to Midmarket

New UC partners moving to CollaborationSlide3

Cisco Express Collaboration Specialization addresses the growing midmarket opportunity with

New entry-point into Cisco’s collaboration partner programs

50% lower partner training and investment requirements

Premier Certification

Partner Investment Protection

Enhanced Profitability with Cisco’s Value Incentive Program (VIP

)

Payments up to 15%

Cisco Express Collaboration Specialization (ECS)Slide4

Collaboration Specializations Portfolios

Small Business & Express Foundation Specialization

Business Edition 3000

UC 500 Series

UC 300 Series

WebEx WPL

All SPA Phones

Selected Unified IP Phones

Advanced Collaboration Architecture Specialization (

CAS

)

Includes all

ECS

Specialization, plus:

Unified Communications Manager (Enterprise Edition)

Unified Contact Center Express

Unified Workspace Licensing (All versions)

Unified Enterprise Attendant Console

WebEx Meeting ServerWebEx SocialVXI/VDI

Session Border Controller

Master Unified Communications SpecializationIncludes all Cisco Collaboration products

except those designated restricted by ATP requirements

New! Express Collaboration

Specialization (ECS)Includes all Small Business & Express Foundation Specialization, plus:

Business Edition 6000Unified Communications Manager ExpressAll Unified IP and Video Phones

Prime Unified Provisioning Manager Business EditionPrime Collaboration Provisioning Jabber (Unified Presence)

Unified Mobility Unified Border ElementUnified SRST

Unified Attendant Console Business Edition

WebEx Meetings

TelePresence

MX300/MX200TelePresence

EX90/EX60TelePresence

C20 QuicksetTelePresence SX20 Quickset

TelePresence MCU 5300/4500/4200TelePresence Profile 42 with C40

TelePresence Profile C65/55/52TelePresence Integrator C90/60/40

TelePresence Edge 95 or 75 MXP

TelePresence VCS Starter Pack

TelePresence VCS Expressway with TMS

TelePresence VCS Control with TMSSlide5

Cisco

ECS

Training Requirements

Instructor-Led Training

E-Learning Training

Exam

BE6000 for Account Managers

2

hours

TelePresence Video Sales Specialist for Express

2

hours

TelePresence Video Sales Specialist for Express (

PATVSSE

v1.0)

#650-292

Account Manager

10 training

hours

Cisco Sales Expert

6

hours

BE6000 AM

#700-104

Cisco Sales Expert

#646-206 CSE

BE6000 for Sales Engineers

3

hours

Architecture

System Engineer

43 training

hours

Administering Cisco Voice & Unified Communications

40

hours

BE6000 SE

#500-101

Administering Cisco Voice & Unified Communications (

ICOMM

)

#640-461

Implementing Cisco Voice Communications and

QoS

v8.0 /

40

hours

Implementing Cisco Unified Communications Manager, Part 1 /

40

hours

CIPT1

#642-447

Field Engineer

101 training

hours

TelePresence Video Field Engineer for Express

5

hours

Implementing Express TelePresence Video Solutions 16

hours

CVoice

&

QOS

#641-437

Implementing Express TelePresence Video Solutions

ILT

(

PAIETVS

v1.0) #650-294Slide6

Architecture System Engineer:

ICOMM

– Administering Cisco Voice & Unified Communications

$2,716 (40 Hours)

Field Engineer:

CVOICE – Implementing Cisco Voice Communications and

QoS

$

2,716.00 (40 hours)

IPT1 - Implementing Cisco Unified Communications Mgr part 1

$

2,716.00 (40 hours)

PAIETVS – Implementing Express Telepresence Video Solutions$1,705.25 (16 Hours)

Instructor Led Class Pricing Slide7

Role

Course Name

Course Format

(Updated 3/1/13)

Class Cost

(List)

Class Cost

(IMTA)

Test Required

Test Cost

(List)

Requirement Met

(Names)

Account Manager

CSE

- Cisco Sales Expert

Online

$0.00

$0.00

646-206

$80.00

 

 

 

Cisco

Business Edition 6000 for Account Managers

Online

$0.00

$0.00

700-104

$65.00

 

 

 

TelePresence

Video Sales Specialist for Express Exam (PATVSSE)

Online

$0.00

$0.00

650-292

$65.00

 

 

 

 

 

 

 

 

 

 

 

 

 

System Engineer

Introducing

Cisco Voice and Unified

Communications

Administration (ICOMM v8.0)

Instructor-led

avail. Through IMTA

$3,395.00

$2,716.00

 640-461

$250.00

 

 

 

Cisco

Business Edition 6000 for Sales Engineers

Online

$0.00

$0.00

 700-101

$65.00

 

 

 

 

 

 

 

 

 

 

   Field Engineer Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)Instructor-ledavail. Through IMTA$3,395.00$2,716.00 642-437$200.00    IPT1 v9.0 - Implementing Cisco Unified Communications Manager Part 1Instructor-ledavail. Through IMTA$3,395.00$2,716.00 642-447$200.00    Implementing Express TelePresence Video Solutions ILT (PAIETVS v1.0)Instructor-ledavail. Through IMTA$1,995.00$1,705.25650-294$65.00   Sub-totals:$9,853.25$990.00Training & Testing Cost:$10,843.25   Ingram Micro ECS Program Reimbursement:-$6,000.00Reseller Cost:$4,843.25

ECS WorksheetSlide8

T

echnical

Support

R

esources

Robert Young

Technology Solutions EngineerSlide9

Ingram Micro Technical Support

Not your stereotypical Technical Support

Over

1.8 Million Calls Serviced in 2012

On average we build $16M - $18M in Solutions every day

14 different vendor-agnostic Help Desks to build a full end-to-end solution for you customers

180

technicians holding over

500 certifications including:

Ongoing

Development – Over 30,000 hours of OEM dedicated training each year

100% of

calls taken are pre-sale consultations to build solutions.Slide10

42

Cisco certified and specialized technicians

All Data Center Technicians have

Netformx

CCIE

on staff

Cisco-badged

Sales Engineer onsite

Over

10,000 Cisco calls serviced per month

Less

than 1% of calls escalated to TAC

Solution focused with multi-vendor supportSales

Enablers (frequently conference w/end-users)

Ingram Micro Cisco Technical Support | BOM Creation

1(800) 445-5066Slide11

P

roposal to customer

Ingram Micro assistance with presentation

Remote

demonstration

VPN

Office extendWebexTelepresence

Solution

CenterOn-site in Buffalo, NY or Santa Ana, CA Experience CenterOn-site in Buffalo, NYSlide12

“Trusted Advisors”

Creating Pipeline Opportunities

Available to Partners for:

Demand Generation

Competency Creation & Development

Technical Consultation

Design AssistanceFitting the Technology to the Business Need

IM Resource Direction/Alignment

(Market Development, Integration Services, Solution Center, IM Link, etc.) Sales and Technical Training

4 Regional TSE’s partnered with Market Development Managers and Cisco Field. Aligned by geography and architecture.1 TSE focused on partner development in the Premier space.

Technology Solutions EngineersSlide13

Carol Wright

(716) 474-2127

Northeast Territory

Jason Bourque

(716) 253-3322

Southeast Territory

Kevin Switzer

(585) 356-9218

Central Territory

Robert Young

(619) 788-3696

West Territory

Mike O’Brien

(585) 259-7768

National

Premier Partners

Technology Solution Engineer US CoverageSlide14

Solution Centers:

Santa Ana, CA & Buffalo, NY

Premier education and training center for Ingram Micro resellers and their customers

Allows you to provide:

Beta and proof-of-concept (POC)

Live, hands-on product and solution demonstrations

End-user trainings and seminars

Virtual Labs – Cisco & Juniper

Offers you the opportunity to: Deepen your knowledge base

Form new partnershipsExpand your service offerings Slide15

The Experience Center

The Experience Center is an interactive forum where partners and customers can collaborate in a professional environment with fully supported state-of-the-art technology solutions.

The Center has executive meeting presence, interactive presentation capabilities, demonstration pods, video conferencing and a technology showroom all in one location. It is where solutions come to life.

Partners can leverage the center to have deeper business conversations with their customers and focus on solutions that best meet their needs.Slide16

Please contact

Technical Support

Robert Young

Robert.young@ingrammicro.com

Jabber: ryoung@imciscocloud.com

IMTA Contacts

:

Michael

Beach |

Training

Advisor

m

ichael.beach@ingrammicro.com | x66630

Jamie Kline

|

Training Advisorjamie.kline@ingrammicro.com | x65115

Refer to the following websites:www.ingrammicro.com/imta

Email your IMTA team atIMTA@IngramMicro.com

Cisco TeamAshley Scanlon | Cisco Channel Account Specialist

Ashley.Scanlon@ingrammicro.com1(800) 456-8000Slide17