Improving Program Impact By Successfully Identifying amp Assessing Needs of Underserved Populations Aleese MooreOrbih and Purvi Shah Senior Consultants amp Activists Women of Color Network ID: 314408
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Serving the Underserved:Improving Program Impact BySuccessfully Identifying & Assessing Needs of “Underserved” Populations
Aleese Moore-Orbih and Purvi Shah, Senior Consultants & Activists, Women of Color Network The Women of Color Network (WOCN), a project of the National Resource Center on Domestic Violence (NRCDV) is a national grassroots initiative dedicated to building the capacity of women of color advocates and activists responding to violence against women in communities of color. Through trainings, technical assistance, and advocacy, WOCN helps foster women of color in the advancement of their anti-violence work and leadership. The mission of the Women of Color Network (WOCN) is to provide and enhance leadership capacity and resources that promote the activities of women of color advocates and activists within the Sovereign Nations, the United States and U.S. Territories to address the elimination of violence against women and families.Slide2
WHO WE AREWHY WE ARE HEREWWW.WOMENOFCOLORNETWORK.ORG
Welcome IntroductionsShout Out Slide3
ObjectivesLearn how to use the WOCN 3-Tier System to better identify underserved” populationsBe able to expand “underserved” populations into the 3-tier populationsBetter understand the resources and program needs of these diverse populationsSlide4
ObjectivesWWW.WOMENOFCOLORNETWORK.ORG
Be able to list concrete action steps for enabling stronger program impact with underserved populationsSlide5
DOMESTIC VIOLENCE TERMINOLOGYSlide6
WWW.WOMENOFCOLORNETWORK.ORGVAWA DEFINITION Geographic location, religion, sexual orientation, gender identity, underserved racial and ethnic populations, special needs e.g., language barriers, disabilities, alienage status, or age…
Underserved Populations:42 U.S.C. 13925(a)(33)(as amended by P.L. 113-4, Violence Against Women Act Reauthorization of 2013)Slide7
Historical and Systemic Disenfranchisement Based on:Race
Ethnicity
Immigration Status
Sovereignty/
Indigenous Status
Sexual Orientation/ Gender Identity
Cultural, Language and Low Levels of Literacy
Geographic Location (Degrees of Isolation)
Faith, Spirituality or Religious Identity
Age: Youth and Children
Age: Adults in Later Life
Mental Disabilities or other Mental Health Needs
Physical, Cognitive or Sensory DisabilitySlide8
The 3 Tier System (3-TS)Slide9
The 3-Tier System is innovation in Identification, Outreach and ServiceWWW.WOMENOFCOLORNETWORK.ORG
The term “underserved” represents a wide spectrum of needs. Expanding and enhancing our understanding and approach to include the 3-Tier definitions (Un-served, Underserved, and Inadequately Served) enables us to specify historical or emerging systemic and societal or population-based disenfranchisement, then respond more precisely to these needs and barriers with effective services and advocacy.
Un-served,
Underserved, and
Inadequately ServedSlide10
WWW.WOMENOFCOLORNETWORK.ORG
3-TS Expands and Enhances Our Approach Based on
a Spectrum of NeedsSlide11
This category is designated for those populations who are so marginalized that they are not reached at all. This is also indicative of those populations who are emerging and who are not yet visible in our services or who are there in very small numbers.Un-Served PopulationsNO SERVCES AVAILABLESlide12
Populations in this category are those who are growing in number in our services and have minimal access; but who need more services and approaches that meet their specific needs; therefore they remain ‘under’-served.Underserved Populations: LIMITED ACCESSSlide13
This category speaks to those historically marginalized communities who may be highly visible or even overrepresented in number, but who are still in need of improved quality of services that will help address cyclical challenges their populations face such as “one-size fits all” strategies that disregard specific disenfranchisement and culturally-specific experiences.Inadequately Served Populations:OVER REPRESENTED Slide14
Appropriating The 3 Tier System (3-TS)Slide15
Provide a clearer distinction among un-served, underserved, and inadequately served populations.Help you recognize specific complexities of underserved populations.Enable you to improve the specificity of services for diverse populations.Applying the 3-Tier System will:Slide16
Give you new ideas for reaching underserved populations.Provide a new flexible framework for resourcing underserved populations.Help to better identify gaps and challenges in your current processes and strategies.Applying the 3-Tier System will:Slide17
The 3-Tier System can help service providers in the strategic planning and implementation process. In the development of priorities and approaches to better reach 3-Tier populations.In decision-making in a strategic planning process for relevant programming and services. It can be very effective in establishing priority-setting activities.How Can You Use the 3-TSSlide18
The 3-Tier System can help service providers assess the needs of marginalized populationsBuild relationships with Community-Based Organizations (CBOs) that directly serve these communities.Improve and increase sustainable and effective partnerships with CBOs serving all marginalized populationsHow Can You Use the 3-TSSlide19
The 3-Tier System framework enables us to distinguish specific needs across populations in order to more effectively shape service and advocacy strategies and responses. In particular, this approach offers a closer attention to demographics, the needs of small and emerging populations, and ways to form and sustain direct productive partnerships to ensure community connections and respond to the varied needs of diverse populations. What is the Impact?: Avoid a “one-size-fits-all” approach to reaching all survivors Slide20
The process of increasing and improving effective and collaborative relationships and partnerships with CBOs serving culturally-specific communities will also greatly increase everyone’s capacity to provide effective and relevant victim services that specifically work to end violence against women and families in ALL communities. What is the Impact? Slide21
QUESTIONS AND COMMENTS QUESTIONS & COMMENTS Slide22
Exercise:Applying the 3-Tier definitions to the populations: State, REGION _________________POPULATION
Un-served
Underserved
Inadequately Served
API
Black
Disabilities
Immigrant / Refugee
Later Life
Latino / Hispanic
LEP
LGBTQI
Multi-ethnic
Native
Rural
Undocumented
Youth and Teens
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Un-served
populations that truly do not have any services available. No services availableSevere isolation
Review definition: un-served
WWW.WOMENOFCOLORNETWORK.ORGSlide24
Inadequately served populations are historically marginalized & may be overrepresented WWW.WOMENOFCOLORNETWORK.ORG
Review definition: Inadequately Served Slide25
Underserved populations that have minimal access and are in need of more outreach and support. Limited access Moderate isolationWWW.WOMENOFCOLORNETWORK.ORG
Review definitions: UnderservedSlide26
STOP Administrators identified a number of core barriers and challenges in reaching and supporting 3-Tier populations. In particular: lack of sufficient time, resources, and funding. challengesState Administrators’ Challenges Slide27
What challenges do You see?TIMEFUNDINGREOURCESMORE…Slide28
Promising Practices Reaching out to other STOP Administrators to learn from and share best practices and successful methods on identifying, reaching, and including 3-Tier populations and CBOs.
State Administrators Slide29
State Administrators Focusing on the development of sustainable relationships and building stakeholder groups through site visits to diverse localities to better determine the core needs across communities;Expanding the roster of those who attend strategic planning meetings and re-strategizing the quality and content of the goals and outcomes of these meetings;
Promising Practices Slide30
What Opportunities do You See?Promising Practices
Outreach FocusExpansionMore…Slide31
Next STEP EXERCISESWWW.WOMENOFCOLORNETWORK.ORGBetter IdentificationReachNeeds Assessment Slide32
Resist the “we are all Underserved” rationaleWWW.WOMENOFCOLORNETWORK.ORG
Don’t: Take the easy way out
Don’t let,
“We tried to reach them” serve as your final answer!Slide33
WOCN’S 9-STEPS Step 1: Reflect: Integrate ongoing “inward-outward” reflection exercises in your program planning.Step 2: Use A Social Justice Lens: Frame the work utilizing social justice approaches to examine oppression, identify areas of equity and non-equity, be more aware of systems of power, and consider ways to level the playing field for all survivors.Step 3: Expand the Definition of Underserved: Utilize the 3-Tier System to deepen your understandings of marginalized populations.Slide34
WOCN’S 9-STEPS Step 4: Become an Aspiring Ally: Make a plan to build and/or improve relationships with representatives from 3-Tier System Populations through self-examination and an evaluation of how privilege and dis-privilege based on identity impacts survivors and is reinforced by those who serve them.Step 5: Collaborate: Join forces with survivors and community representatives from the 3-TS Populations to enhance outreach and support for marginalized Slide35
WOCN’S 9-STEPSStep 6: Utilize Technical Assistance: Draw upon the expertise of national, state, or local technical assistance providers to assist in your efforts.Step 7: Build Up Your Resources: Develop a library of relevant and culturally sensitive information on barriers/challenges, promising practices, and case studies/tips for supporting survivors from marginalized communities.Slide36
WOCN’S 9-STEPSStep 8: Get Ongoing Education: Continue seek out and participate in any needed skills-building opportunities and relevant trainings to increase your knowledge of reaching and serving marginalized populations.Step 9: Build Capacity: Develop and implement a plan to improve your capacity to work with CBOs serving 3-Tier System communities, and to raise the capacity of the CBOs write and submit winning grant applications and to successfully administer federal funds for their programs.Slide37
Final Questions and Comments Slide38
HOW TO CONTACT USCHECK US OUT ON THE WEBwomenofcolornetwork.orgContact WOCN Lead Consultants: Aleese:Aleesewocn@ gmail.com
Purvi: Purvishahwocn@gmail.comSlide39
HOW TO CONTACT USCHECK US OUT ON THE WEBwomenofcolornetwork.orgContact Staff:
Tonya Lovelacetlovelace@nrcdv.org
Chelsea Cox
or
Rebecca Balog
800-537-2238