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CCE-IT - PowerPoint Presentation

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CCE-IT - PPT Presentation

DIGITAL ACCESSIBILITY CENTER Building an accessibility initiative A look at the first 25 years at The University of Oklahoma Demographics and statistics Norman The University of Oklahoma and OU Outreach ID: 326286

policy accessibility campus outreach accessibility policy outreach campus oklahoma 2010 university center web committee review public implementation norman provost

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Slide1

CCE-ITDIGITALACCESSIBILITYCENTERSlide2

Building an accessibility initiativeA look at the first 2.5 years at The University of OklahomaSlide3

Demographics and statisticsNorman, The University of Oklahoma and OU OutreachSlide4

Where we liveNorman, Oklahoma110,925Oklahoma City, Oklahoma579,999Slide5

The University of OklahomaPublic, co-edBachelor’s, Master’s, DoctoralResearch, Professional PracticeFall, 2011Norman campus enrollment19481 undergraduate students3837 graduate students23850 on campus1374 instructional faculty, full and part timeCampuses in Norman, Oklahoma City and Tulsa

Source:

Enrollment Analysis, Fall 2011

http://

www.ou.edu/provost/ir/enrollment-analysis/Fall2011All.pdf

Slide6

Observations about OUDecentralized campusDisability Resource Center on campusOver all three OU campus locations.Pockets of accessibility expertise and advocacy.Slide7

OU OutreachCollege within The University of OklahomaIncludes four primary partsPublic and Community ServiceContinuing Education and Advanced ProgramsCollege of Liberal StudiesSupport ServicesWhere I call home…College of Continuing Education Information TechnologySlide8

More about OutreachMostly funded through grants and contracts.Offers credit and non-credit programs.Roughly 40 different departments.Broad and varied target audience.Slide9

Diversity of programsExamples of what Outreach does:Advanced ProgramsMedieval FairOsher Lifelong Learning InstituteSooner Flight AcademyLean InstituteKGOU National Public Radio affiliateSlide10

Observations about OutreachDistributed college.Many ways to do the same thing.Multiple CMS systemsLots of autonomyManagement approaches varyPockets of accessibility knowledge here and there.Slide11

Where I come from11 years in information technology (IT).Programmer/analystIT Director for small school for kids with disabilitiesServer administratorSoftware project managerAccessibility guySlide12

What happened?Accessibility becomes a thing.Slide13

Accessibility comes knockingMarch, 2010Web site user has problems.Registration system, payment gatewayKick-started conversations.Internal to OutreachWith vendorsSlide14

ResponsesSister unit led the internal response and testing.Worked with internal registration unit closely.I worked with the credit card gateway vendor.Oklahoma Department of Human Services comes to talk about accessibility to OU Outreach.Slide15

Early winsUpgraded registration software for Outreach.Accessible interface in University’s payment gateway.Slide16

Gaining momentumFirst steps toward an initiative.Asked for ownership.Took groups to conferencesAccessU, 5/2010Accessing Higher Ground, 11/2010Web Accessibility Group, 7/2010Meetings within OutreachContract Administrator, 5/2010

Executive Director of Operations, 8/2010 Slide17

Going (more) publicSent email to small, varied group, 12/10.Aimed to see who was already doing this.One hit: Disability Resource Center on campus.Reached out to Web Communications team, 1/11.Attended Web Comm. Lunch and Punch on accessibility, also 1/11.Networked in.Slide18

Huge step: Established a CenterFormed the CCE-IT Digital Accessibility CenterEstablished roughly 6/2011100% focus on digital accessibilityFocus on accessibility reviews, consulting, training and some services.Document accessibility in particular Established point of contact for Outreach

.

Staff of me, student, now full-timer.Slide19

SharingFirst ever presentation, 8/11: Opening DoorsIntroduction to accessibilityDefinitionDiscussion of disabilities, assistive technology, accessibilityQuick screen reader demoDiscussion of opportunities for content authors, OutreachQuick overview of legal landscapeSlide20

More public speakingSpoke to Provost’s Dean’s Council with Disability Resource Center, 3/12Added workshop for Outreach on Microsoft Word 2010, 5/12Two more workshops, fall 2012Slide21

ADA Awareness CommitteeConvened at request of Norman Campus Provost.Formed to respond to campus-wide memo from Legal Council about physical and digital access.Comprised of me, Associate Provost for Academic Engagement, DRC Director and rep, IT Learning Spaces, library, faculty, staff and student.Worked my way onto the committee, 6/11Instead of responding to memo with update, group looked at drafting Provost-level policy.Slide22

Policy processFirst meeting, 9/2011Examined example policies.Oregon State UniversityPurdue UniversityNorth Carolina State UniversityExamined policy culture at OU.Began draft and review process within committee.Slide23

Policy subcommitteeHandled ‘heavy lifting’ of policy draft work.Continued with iterative process in committee.Sped process, remained inclusive.Full committee continued to meet monthly.More levels of review and approval expected.Slide24

Policy takes a turnPresented to Norman Campus Provost, 1/12Move it up a notch, or three…“Change rhetoric”WINDiscussed with central Information Technology.Not appropriate within their policy culture.Slide25

Policy tries to find a home(Another) meetingLegal Council, 8/12Decision made to make policy a President’s level policy.WINPolicy published 10/12WINSlide26

ImplementationImplementation details still outstanding.Pitched to Web Communications, Disability Resource Center, OU IT.Lots of support, mostly moral.Met with group putting together Faculty presentation in February, 10/17.Great insight into how faculty will greet, or maybe slap, the policy.Slide27

Lessons learnedSlide28

AdjustmentsBring more into the policy committee.Get more direct administrative support for policy.Reach out beyond our campus for policy feedback.Slide29

Do it nowAdministrative support is higher.Vendors are coming around.Accessibility resources are (more) plentiful.The accessibility community is insanely helpful.Social media is a great conduit.Slide30

Get yourself togetherLearn lots.Don’t try to teach yourself everything.You have to know it before you can be effective.Find/make a niche.Review?Documents?JavaScript?Policy?Slide31

Shape the messageBe original.Be practical.Relate it to everyone.Tailor it. Be the firefighter.Slide32

Make connectionsEarn trust.Listen first.Reach out.Working groupsFind the pockets of accessibility.Learn your campus politics.And/or, find people who know.Create allies and advocates.Slide33

Share the messageContribute something helpful.Make a plan and lead.Lead with the good news.Own bad news.Maintain relationships.Be patient.Slide34

Where are we now, Outreach?Presenting curriculum tailored to our audience.Accessibility Center works with Outreach units by request.Focus on document content remediation, web site and content review, design and software consulting.Contribute to campus initiative.Policy implementationFunded Accessibility Summit, 9/25/12.Presentations, occasional advice or review.Slide35

Where is OU, big picture?Policy implementation.Who wants to own implementation?Lots of reasons why it doesn’t belong with X department. Getting faculty on board.

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