PPT-Enhancing the Customer Experience through Self-Service Innovations
Author : tatiana-dople | Published Date : 2018-03-20
Jared Miller Sr Director Customer SelfService Continental Airlines Corporate Background Evolution of SelfService at CO SelfService Adoption Recent Innovations at
Presentation Embed Code
Download Presentation
Download Presentation The PPT/PDF document "Enhancing the Customer Experience throug..." is the property of its rightful owner. Permission is granted to download and print the materials on this website for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Enhancing the Customer Experience through Self-Service Innovations: Transcript
Jared Miller Sr Director Customer SelfService Continental Airlines Corporate Background Evolution of SelfService at CO SelfService Adoption Recent Innovations at CO Product Consistency Looking Ahead. Web email chat and social media are now very important channels for customers Still many customers prefer to contact companies with a phone call URP57347D57347FRPSDQ57527V57347SHUVSHFWLYH5735957347WKH57347SKRQH57347LV57347QRW57347DOZDV WKH57347PRVW5 The authors identify five major challenges practitioners must address to manage the multichannel environment more effectively a data integration b understanding consumer behavior c channel evaluation d allocation of resources across channels and e c JIM TURNERLOOK AT ME NOW...WRITTEN BY: CHAS SMITHEXCEPTIONS TO...PHOTOGRAPHED BY: JOHN CAREYWRITTEN BY: JOANNA PRISCOA WOMAN AS...WRITTEN BY: ALICE PFEIFFER 1 1 .functionPoint(x,y){varself={};self.x=x;self.y=y;self.setX=function(d:number){self.x=d;};returnsetTag(point)(self);}ThefunctionPointcreatesanewpoint.Itallocatesanewemptyrecordandstoresitinthelocal Key to Solutions – Tara Innovations. About Tara Innovations. Tara Innovations LLC is a pharmaceutical CRO, strategy consultant, drug development service . provider, and regulatory affairs documentation expert.. Best practices in customer service satisfaction research. Customer Satisfaction research overview by Sandra Rodriguez, UCONN Graduate Studies in Survey Research, November 2016. All rights reserved.. TEKS. Technology. 8.27A explain the effects of technological and scientific innovations such as the steamboat, the cotton gin, and interchangeable parts. 8.27D explain how technological innovations brought about economic growth such as how the factory system contributed to rapid industrialization and the Transcontinental Railroad led to the opening of the west. Tyra Jansson. H571 Principles of Health Behavior. Diffusion of Innovations Theory. Diffusion of Innovations Theory. Adopter . Categories. Diffusion Theory. Innovation. Key characteristics of successful innovations. Document Part 2. Learning Objectives. Add WordArt. Wrap text around graphics. Work with columns. Work with building blocks. CMPTR Chapter 12: Enhancing a Document. 2. WordArt. is formatted, decorative text that is treated as a graphic object.. Dawn Wolf. Does your Church office look like this?. The Challenges of Church Technology. Typically older hardware and software. IT support is minimal. Security issues are increasing. Religious … sites were found to have triple the average # of [virus / malware] threats than adult/pornographic sites.. Contact us by calling on Yahoo Customer Service Phone Number @ +1-844-448-8001 to resolve technical issues of Yahoo account. Our team provides support for login issues, password lost, account blocked, compromised, unable to send and receive emails issues, etc. We are 3rd party support team located in USA. To know more details browse our website: https://yahoo-customerservice.org/ the role of trade and investment. . Michiko ENOMOTO . Economic. Cooperation and . Integration. . Division. /UNECE . Geneva, 31 . May. . 2013. Why do we promote innovation? . Economic crisis. Environmental challenges . . . . Matthijs Tichem Ricardo van der Zijden. Thomas Grolleman . Roos de Brouwer. Ramin Shirzad. . Today’s objectives. . Understand the concept of frugal innovation.. . . What is it? . Opportunities & . editorjiteorgOur Roots JITEs Innovations in Practice began as a section of2008 with just five articles Now it is being published as a separate volume for the first time This years articles cover suc
Download Document
Here is the link to download the presentation.
"Enhancing the Customer Experience through Self-Service Innovations"The content belongs to its owner. You may download and print it for personal use, without modification, and keep all copyright notices. By downloading, you agree to these terms.
Related Documents