How Partner Business Systems will Help John Derbogosian Partner Account Manager Microsoft Tony Banks Managing Director QBT wwwqbtonlinecomau How many have an idea of what is Partner Business Systems ID: 344206
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Slide1Slide2
Measure Manage Improve.
How Partner Business Systems will Help
John Derbogosian – Partner Account Manager, Microsoft
Tony
Banks - Managing Director, QBT
www.qbtonline.com.auSlide3
How many have an idea of what is Partner Business Systems?
How many are currently using Microsoft Dynamics CRM within your organizations?
Who all are aware of the MSSP Accelerator that we recently launched for Dynamics CRM?How many have installed it already?How many of you use Sure Step today?
Introductions
3Slide4
Aligned to
Microsoft Partner Network
benefits, requirements & branding
Industry Strategy
Readiness
Engagement
Marketing
Incentives
Partner Business Consulting
Dynamics Partner Academy
Partner Business Systems
Enhanced Support And Services
Integrated Engagement Model
New
Systems
& Tools
New Industry Focused Resources
Marketing Service Bureau
Industry Focused Investments
With-Partner Vertical Marketing
Lead
Referral Program
Autobill
Microsoft Dynamics Partner Strategy
License Discount
BREP DiscountSlide5
Verticalized ERP/CRM
solution
for Dynamics Partners – customer engagement framework
BI
capabilities, balanced
scorecard
, operational
dashboards
and customized
reports
Set of
KPIs
relevant to Microsoft Dynamics Partners
Built-in
web services
integration
and
MSSP and Sure Step processes
Partner Business Systems (PBS)
Phased roll-out
, eventually both hosted and on-premise
Some elements developed by Microsoft
and offered FOC
Other elements from 3rd parties, license subsidy to Advanced and Competency Partners
5Slide6
If you can
Measure
, you can Manage
. If you can manage you can Improve
If you don’t
Manage the Client
the Client will Mismanage youProcess
Over FunctionGuiding PrinciplesSlide7
Goals for Partners Business Systems
To enable Partners to operate more
profitably
To provide a framework that enables Partners to sell and implement in a more structured way
To provide a set of industry standard benchmarks and KPI’s that enable Partners to measure the performance of their business from a financial, customer, process and people
perspectiveTo deliver a solution that becomes the standard for Dynamics Partners to Measure, Manage and Improve their businessSlide8
MSSP
+ Sure
Step + Contract
ManagementSlide9
Partner Business Systems
Sure Step
Contract Management
Resource Mgmt.
Cashflow
Mgmt.
Project Mgmt
.
Deliverables Payments
Profitability
Mgmt.
KPI’s
Benchmarks
Dynamics CRM
Marketing
Sales
Service
Project Server
SharePoint
Document Mgmt.
Content Mgmt.
Portal
BI
ERP (AX/GP/NAV/SL/Others) Integration
MS
Systems
Leads
Partner Insights
Community
Feedback
MSSP Accelerator
Demand
Generation
Prospect
Qualify
Develop
Solution
Proof
Close
D
eploy
Free of Charge
$75 per user per month
$75 per user per month
$25USD
per
user per
monthSlide10
Next Steps
Step 1 – Pilot with ERP Integration (Ongoing)
Step 2 – CRM 2011 RoadshowStep 3 – Delivered in CRM 2011 Online – available 60 days post CRM Online LaunchStep 4 – Delivered in CRM 2011 On-Premise – available 60 days post go-live
Incentive. Microsoft will subsidize the first 500 users to the amount of $15 USD per month for the initial 6 months. Contact information (ms-pbs@microsoft.com ;
PartnerSource
)Slide11
Thank You