Kindly Hosted by Working Families - PowerPoint Presentation

Kindly Hosted by Working Families National Work-Life Week Conference 2015Top Employers for Working Families Best Practice Showcase@WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Kindly Hosted by Working Families National Work-Life Week Conference 2015WELCOMESarah Jackson OBE, CEO, Working FamiliesEmma Codd, Managing Partner for Talent, Deloitte@ WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Kindly Hosted by Working Families National Work-Life Week Conference 2015Keynote AddressIna De, Co-Head of UK Investment Banking, J.P. Morgan Cazenove@ WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Kindly Hosted by Working Families National Work-Life Week Conference 2015Sponsor AddressEl Cavanagh-Lomas, Human Resources Senior Director Europe, Middle East, Africa and Russia Cisco @WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Working Lives at Cisco El Cavanagh-Lomas @Ellecavlom Snr Director for HR for Middle East, Africa and Russia .

 TraditionalistBoomer Generation XMillenials% Workforce5%45%40% 10%EducationA dream A birthright A way to get there An incredible expenseWork focus Task Relationships and Results Task and Result Global and Networked BusinessFocus Quality LongHours Productivity Contribution Technology Adapted Acquired Assimilated Integral Authority Respectful Impressed Unimpressed Relaxed View on Work/Life Balance Work hard to maintain job security Were hesitant of taking too much time off work for fear of losing their place on the corporate team. As a result, there is an imbalance between work and family. Because of parents who are Boomer workaholics, they focus on clearer balance between work and family. Do not worry about losing their place on the corporate team it they take time off. Not only balance with work and life, but balance with work, life and community involvement and self development. Flex time, job sharing, and sabbaticals will be requested more by this generation.

The changing nature of workComputerisation could replace up to 47% of jobs in the US”Top 10 in demand jobs in 2010 didn’t exist in 2004 65% of school children today will end up doing jobs not yet invented

Uniformity to Diversity Competition to AlliancesEfficiency to Adaptability Leadership: Culture: Values: INDUSTRIAL AGEINFORMATION AGENetwork of Ideas IndividualTasks

Workforce Trends : The Physical Workplace, How and Where People Work is Being Redefined Work LifeInterplay between professional and personal lives Balance is key to talent attraction and retentionConsumerization Consumerization of IT driving new product innovationsIT applications and services are more socially aware and end-user-friendly Collaboration Workplace more distributed than ever Higher collaboration needed for geographically dispersed teamsFlexibility Younger workforce driving change Need to retain existing ageing talent innovatively Higher traffic congestion necessitates home-office and near-office options

Our technology changes the way the world WORKS , LIVES , PLAYS and LEARNS …

Our technology changes the way the world WORKS , LIVES , PLAYS and LEARNS … But our edge doesn’t come from TECHNOLOGY … It comes from our PEOPLE .

Technology is not the answer People are Our People Deal Overarching Principle What you can expect of us What we ask of you EVP or “Deal”

Our People Deal: A Two Part Journey Who we are and what we do Where we are goingWhat we offer and what is expected We are transforming Cisco from the inside out: one experience at a time to achieve our People Deal Key message Our differentiator is our people and our unique ability to connect everything, our desire to innovate everywhere and our intention to benefit our employees, our partners , our customers and the societies in which we live. Key messageOur People Deal creates a platform for us to inspire teams across the company to enhance our employee experiences. Our goal is to tangibly bring to life connect everything, innovate everywhere & benefit everyone in every employee experienceWhy People want to work at Cisco Our People DealEmployee Experiences Aligned to Our People Deal Connect everything Innovate everywhere Benefit everyone

What are the behaviors or management practicesrequired to support the process? What are the “guardrails” framing the process? How can technology enable the process and/or improve the experience? PracticesTechnology Policies Enabling Flexibility

Cisco Work Culture

Cisco Flexible Working Benefits

“Cisco’s flexible working  hours allows me time to care for my aging Mother.I can take care of doctor/hospital appointments and events that crop up at short notice.Our tools mean I can work remotely, any place at any time.” “Cisco’s flexible working allows me to work better and to live better.I can work from where I want, when I want. Avoiding a long commute means I am a lot more productive and I find myself having a balanced life-style and healthy timetable.”"With flexible working policies and great collaborative technology, I can be the husband and father that I want to be.I can be there for ‘landmark’ family moments or simply to help deal with the unexpected. I can play an active role during the week whilst being equally active and committed at work.”

Kindly Hosted by Working Families National Work-Life Week Conference 2015Top Employers for Working Families Best Practice Showcase@WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Kindly Hosted by Working Families National Work-Life Week Conference 2015Workshop 1: The Citymothers best for all stages of motherhoodDeborah Brooks, Deputy Director, Diversity & Inclusion TeamUK Civil Service @WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Removing Barriers to Success

Removing Barriers to Success“Starting a family shouldn’t mean the end of your career ambitions. Indeed many civil servants already take advantage of measures such as flexible working. Where flexible working is managed in line with business need, it can help unlock employees’ full potential and challenge traditional ways of working.” Refreshed Talent Action Plan: Removing the Barriers to Success

Civil Service – D&I PolicyKey actions in the Removing Barriers Programme:Give greater support to women while on and returning from maternity and adoption leave and extended breaks to care for childrenBoost support for women who take extended breaks to care for children

“Whenever there is an appropriate business case for it, we will support flexible working because we know that it can improve productivity and benefit organisations”Civil Service Guide to Job Share Guidance https://www.gov.uk/government/publications/civil-service-employee-policy-guide-to-job-sharingCivil Service Job Share Finder (Launched on International Women’s Day 2015)https://www.civilservicejobshare.service.gov.uk/Flexible working in the Civil Service

Sir Jeremy Heywood Vlog:https://www.youtube.com/watch?v=GOpPfFStSpk Flexible working in the Civil Service

Flexible working in the Civil ServiceWorking Families Best for All Stages of Motherhood Award: FinalistWorking Families Best New Flexible Working Initiative: FinalistWorking Families Shared Parental Leave: PioneerENEI Inclusive Culture Award: Winner (Public Sector)

What makes flexible working work?TrustBe flexibleAsk and get agreementFocus on deliveryChampionImprove your impactBe transparent LearnBe accessibleReviewTop tips for communication: Use a shared inboxCopy one another into e-mails Create a system to flag e-mails for each other to read, so you’re both not reading all e-mailshttps://civilservice.blog.gov.uk/2015/07/28/job-share-tips-better-communication/

Top Tips for ManagersTrust your teamRespect BoundariesUnderstandBe organisedBe openConsiderPromote Plan and ReviewCommunicateTop Tips for dividing work and hours:https://civilservice.blog.gov.uk/2015/07/21/job-share-tips-dividing-work-and-hours/

Civil Service Job Share Blog:https://civilservice.blog.gov.uk/author/civil-service-job-share-network/Further InformationContact us:@CivilServiceDI #ChampionDifferenceinclusion@cabinetoffice.gov.uk

Kindly Hosted by Working Families National Work-Life Week Conference 2015Workshop 2: The Santander best for new flexible working initiativesJohn Croxford, Business Change Leader, EY @WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Introducing Flexible Working at EY…more of a change in CULTURE than a change in POLICYPLEASE DO NOT REMOVE FOR CSG PURPOSES ONLYImage ref no: 20H00126 John Croxford, UK Advisory

“Our Vision is to be the leader in Flexible Working in Professional Services.” “We trust our people to create a sustainable, high performing environment for our clients, our people and our Firm through being empowered to choose how, when and where they work.”Slide 33…We started with a VisionJohn Croxford, UK Advisory

CURRENT STATEFUTURESTATEGAPPROJECT MANAGEMENT WHAT?WHEN? HOW? WHY?WHO?WHERE? Business caseScopeProject Charter Current State Assessment Plan ScopeKey DeliverablesMethodologyVisionOutcomes : 6 Key BehavioursProject Handbook : What, Why How, When, Who Stakeholder ManagementTrainingChange AgentsChange Lifecycle Communication PlanThought Leadership CHANGE MANAGEMENT...we established a dedicated change programme that balanced Project Management and Change Management Slide 34

Slide 35 Benefits approx. £15m p.aimproved employee engagement improved employee productivity reduced travel between offices improved staff retention improved staff attraction Real Estate optimisation…we evaluated the impact following the programme Adoption of 6 key behaviours:Annual survey to measure adoption24 questionsResults analysed in detailManagement reviewActions agreed1 2

Kindly Hosted by Working Families National Work-Life Week Conference 2015Top Employers for Working Families Best Practice Showcase@WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Kindly Hosted by Working Families National Work-Life Week Conference 2015Panel DiscussionSarah Jackson OBE, CEO, Working Families (CHAIR)Emma Codd, Managing Partner for Talent, DeloitteLiz Ketch, Head of Projects Task Force, Foreign & Commonwealth OfficeWendy Papworth, Director, Global Diversity & Inclusion, Barclays Sachia Thompson, Project Manager, Ministry of Justice@WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners

Working Families National Work-Life Week Conference 2015 Benchmark ResearchJonathan Swan, Policy & Research Officer, Working Families@WorkingFamUK #NWLWConf Proudly Supported by In Partnership With

Top Employers Benchmark 2015Overview of findings

The benchmark examinesOrganisational attitudes to flexible working and work-lifePolicies in placeHow flexibility is developed, supported and promoted in practiceMeasuring the spread and impact

High levels of senior supportUniversal use of senior sponsors. 88% from main boardMost have a steering group

Attitudes to flexibility and work-lifePositive attitudes to flexibility generally

Flexibility of benefit to the whole organisation

Barriers to flex

Opportunities

Policy and practiceVery little to choose between employers in terms of policy provision – very comprehensive coverageSPL comes in and APL goes outManager discretion around some policies remains, but is tightening up into formal policy

Maternity leave – full pay

Implementation of SPL

Flexible working: take up

Supporting parents and carers

Line manager support

Other support for flexibilityCommunications and networks well developedGood range of subjects covered, growing number of events and speakers targeted at carersFlexible recruitment partial

Evidence

Financial impacts

“We know that increases in employee engagement equate to improved productivity and customer satisfaction, both of which benefit the bottom line. People Risk from stress and burnout is also mitigated through an agile workplace culture”“Measuring success: Sickness absence rates of those on flexible working requests vs. those on standard arrangements; Leavers – those on flexible working requests vs those on standard arrangements; Maternity returners – those who return on flexible working arrangements”“We use our engagement survey as the key measure of the impact of our flexible working policies on the organisation. We know that engagement is a significant predictor of discretionary effort, brand advocacy and intent to stay with the organisation“Up to now we have been relying on information from employees about the benefits of flexible working and impact this has on well-being. There is now a renewed focus on flexible working which will see us using a more quantitative approach.”

Working Families National Work-Life Week Conference 2015 Top Employers for Working Families Benchmark ResultsJulian Foster, Managing Director, Computershare Business ServicesSarah Jackson OBE, CEO, Working Families@WorkingFamUK #NWLWConf Proudly Supported by In Partnership With

Working Families National Work-Life Week Conference 2015 Top 10 Small Employers for Working FamiliesBrand Learning Partners LtdCiC Employee AssistanceEdison Investment Research LtdEffective HRMiCrossingParental ChoiceSackers & Partners LLPSolve HR LtdUniversity of Bristol Students UnionWorkPond Proudly Supported by In Partnership With

Working Families National Work-Life Week Conference 2015 Top 11-30 Employers for Working FamiliesAddleshaw GoddardAimiaChelsea & Westminster Hospital NHS Foundation TrustComputershareHogan LovellsiCrossingKPMG LLPNational Assembly for WalesOliver WymanPinsent Masons LLPRoyal Mail GroupSantander UKSimmons & SimmonsSysdoc LtdThe London School of Economics & Political ScienceThe Scottish GovernmentThe University of LincolnUBS AG Wales & West HousingWestfield Europe Ltd Proudly Supported by In Partnership With

Working Families National Work-Life Week Conference 2015 Top 1-10 Employers for Working FamiliesAmerican ExpressBarclays Bank PlCCentricaCitiDeloitte LLPDWF LLPEYLloyds Banking GroupMinistry of JusticeSouthdown Housing Association Proudly Supported by In Partnership With

Kindly Hosted by Working Families National Work-Life Week Conference 2015Top Employers for Working Families Best Practice Showcase@WorkingFamUK #NWLWConf Proudly Supporting National Work-Life Week Media Partners