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Measuring Loyalty and Happiness Measuring Loyalty and Happiness

Measuring Loyalty and Happiness - PowerPoint Presentation

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Uploaded On 2016-06-23

Measuring Loyalty and Happiness - PPT Presentation

Alumni Affairs March 2011 1400 events 70000 opportunities Shes smiling she likes us How can we quantify this Net Promoter Score Based on your experience at this event how likely are you to recommend a similar event to another Cornellian ID: 374360

promoter score nps net score promoter net nps company conversations bain percentage insurance event cen webinars amp 2011

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