Effective Meetings

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Effective Meetings




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Presentations text content in Effective Meetings

Slide1

Effective Meetings

Steve Oliver

English UK South West Conference

Saturday October 24

th

2015

Slide2

= Helping our students to be more

effective

when taking part in

meetings

run in English

Slide3

Priorities of our Students (% of students choosing these topics)

Slide4

A variety of needs and challenges

Varying aims / purposes

Varying business partners

Language level

Cross-over with other communication skills

Specialised, technical language

Specific language weaknesses

Personality issues

Technical interference (teleconferences)

Slide5

How does “Meetings” fit into the rest of their course?

Language Quality (LQ) – grammar,

vocab

,

pron

, spoken/written accuracy

Language Skills (LS) – listening, reading, speaking (fluency), writing

Professional Effectiveness (PE) – socialising, travel, informal discussion, taking part in meetings, running meetings, telephoning, presenting, negotiating, interviewing

Slide6

What do we actually do when we “teach meetings”?

Slide7

What do we actually do when we “teach meetings”?

Discuss the meetings the students take part in.

Discuss how a meeting should be organised and run.

Discuss differences in meeting styles and/or behaviour of participants across cultures.

Teach “the language of meetings”.

Help them to communicate more effectively in meetings.

Audio / video meeting extracts.

Role Plays / Simulations

Slide8

8 Strategies for better Effectiveness in Meetings

Listen actively

Take turns

Engage other participants

Speak succinctly

Speak clearly

Speak persuasively

Speak appropriately

Be prepared for people who don’t do any of the above!

Slide9

Some ways of teaching effectiveness strategies

In at the deep end – role play or simulation to assess the need and identify the issues

Presentation & discussion of the 8 strategies - what does each strategy involve?

Reflection – what are your strengths and weaknesses? What about the people you work with?

Slide10

Active Listening

Focussing on selected individual strategy / strategies ………….

Slide11

Active Listening Behaviours

Active Listening

Avoid interrupting speaker

Don’t

overtalk

Be empathetic

Make eye contact

Encourage with facial expressions, nods and verbals

Ask questions

Avoid distracting actions or gestures

Paraphrase

Slide12

Then ……

Listen to and discuss examples of ineffective communication strategies.

Listen to and discuss examples of strategies used well.

Language – useful language for each strategy.

Activities to practise each strategy separately.

Slide13

And not forgetting ….

Role plays and simulations of meetings

Feedback – effectiveness as well as language

Continuous assessment and improvement

Slide14

Some ways of teaching effectiveness strategies

In at the deep end – role play or simulation to assess the need and highlight the issues

Presentation of the 8 strategies

Discussion – what does each strategy involve?

Reflect ion – what are your strengths and weaknesses? What about the people you work with?

Listen to and discuss examples of ineffective communication strategies.

Listen to and discuss examples of strategies used well.

Language – useful language for each strategy.

Activities to practise each strategy separately.

Role plays and simulations of meetings

Feedback – effectiveness as well as language

Continuous assessment and improvement

Slide15

Helping our students to be more EFFECTIVE when taking part in MEETINGS run in English

Steve Oliver

English UK South West Conference

Saturday October 24

th

2015

Slide16

Appendices

The following slides include activity worksheets I used, or planned to use, in the session. Double click on the

pdf

to access.

Slide17

Active Listening Activities

Slide18

Activities for training effectiveness in meetings

Add your own ideas where there are question marks!!

Slide19

Bespoke Simulations

These simulations are very easy to prepare and are based on the jobs and companies of the students involved.

Slide20

Contact Details

If you have any questions or comments, please don’t hesitate to contact me at steve@accent-international.co.uk

Slide21


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