Presentations text content in Effective Meetings
Slide1pdf
Effective Meetings
Steve Oliver
English UK South West Conference
Saturday October 24
th
2015
Slide2= Helping our students to be more
effective
when taking part in
meetings
run in English
Slide3Priorities of our Students (% of students choosing these topics)
Slide4A variety of needs and challenges
Varying aims / purposes
Varying business partners
Language level
Cross-over with other communication skills
Specialised, technical language
Specific language weaknesses
Personality issues
Technical interference (teleconferences)
Slide5How does “Meetings” fit into the rest of their course?
Language Quality (LQ) – grammar,
vocab
,
pron
, spoken/written accuracy
Language Skills (LS) – listening, reading, speaking (fluency), writing
Professional Effectiveness (PE) – socialising, travel, informal discussion, taking part in meetings, running meetings, telephoning, presenting, negotiating, interviewing
Slide6What do we actually do when we “teach meetings”?
Slide7What do we actually do when we “teach meetings”?
Discuss the meetings the students take part in.
Discuss how a meeting should be organised and run.
Discuss differences in meeting styles and/or behaviour of participants across cultures.
Teach “the language of meetings”.
Help them to communicate more effectively in meetings.
Audio / video meeting extracts.
Role Plays / Simulations
Slide88 Strategies for better Effectiveness in Meetings
Listen actively
Take turns
Engage other participants
Speak succinctly
Speak clearly
Speak persuasively
Speak appropriately
Be prepared for people who don’t do any of the above!
Slide9Some ways of teaching effectiveness strategies
In at the deep end – role play or simulation to assess the need and identify the issues
Presentation & discussion of the 8 strategies - what does each strategy involve?
Reflection – what are your strengths and weaknesses? What about the people you work with?
Slide10Active Listening
Focussing on selected individual strategy / strategies ………….
Slide11Active Listening Behaviours
Active Listening
Avoid interrupting speaker
Don’t
overtalk
Be empathetic
Make eye contact
Encourage with facial expressions, nods and verbals
Ask questions
Avoid distracting actions or gestures
Paraphrase
Slide12Then ……
Listen to and discuss examples of ineffective communication strategies.
Listen to and discuss examples of strategies used well.
Language – useful language for each strategy.
Activities to practise each strategy separately.
Slide13And not forgetting ….
Role plays and simulations of meetings
Feedback – effectiveness as well as language
Continuous assessment and improvement
Slide14Some ways of teaching effectiveness strategies
In at the deep end – role play or simulation to assess the need and highlight the issues
Presentation of the 8 strategies
Discussion – what does each strategy involve?
Reflect ion – what are your strengths and weaknesses? What about the people you work with?
Listen to and discuss examples of ineffective communication strategies.
Listen to and discuss examples of strategies used well.
Language – useful language for each strategy.
Activities to practise each strategy separately.
Role plays and simulations of meetings
Feedback – effectiveness as well as language
Continuous assessment and improvement
Slide15Helping our students to be more EFFECTIVE when taking part in MEETINGS run in English
Steve Oliver
English UK South West Conference
Saturday October 24
th
2015
Slide16Appendices
The following slides include activity worksheets I used, or planned to use, in the session. Double click on the
to access.
Slide17Active Listening Activities
Slide18Activities for training effectiveness in meetings
Add your own ideas where there are question marks!!
Slide19Bespoke Simulations
These simulations are very easy to prepare and are based on the jobs and companies of the students involved.
Slide20Contact Details
If you have any questions or comments, please don’t hesitate to contact me at steve@accent-international.co.uk
Slide21
Effective Meetings
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