RESEARCH INVENTY International Journal of Engineering and Science ISSN Vol - PDF document

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RESEARCH INVENTY International Journal of Engineering and Science ISSN Vol - PPT Presentation

1 Issue 4 October 2012 PP 1 wwwresearchinventycom Health Care Industry Service Failure and Recovery DrMohd Nadeem Abbas Associate Professor ACNCEMS Aligarh UP Abstract Purpose 7KH57347SDSHU57347DLPV57347WR57347JLYH57347LQVLJKWV57347LQWR57347FXVWRPH ID: 27616

service 57347 recovery 57359 57347 service 57359 recovery health failure 57524 care vol loss customer study rxuqdo staff process consumer marketing vhuylfh

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