Plan Ice breaker 1015 mins Introduction of NCHA 1015 mins Introduction of myself What Ive done in the past couple of years with Scrutiny and events etc with young people ID: 462622
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Slide1
Scrutiny, Resident Involvement and engaging young people.Slide2
PlanIce breaker 10/15
mins Introduction of NCHA 10/15 mins Introduction of myself. What I’ve done in the past couple of years with Scrutiny and events etc with young people. 15 mins Network and ideas for what other organisations/ Scrutiny panels can do. Forums/ events/ U25 group/ fourteen19 10minsActivity
10
mins
Close and end. Slide3
Ice Breaker Fact or fiction
?Ask everyone to write on a piece of paper THREE things about themselves which may not be known to the others in the group. Two are true and one is not. Taking turns they read out the three ‘facts’ about themselves and the rest of the group votes which are true and false. There are always surprises. This simple activity is always fun, and helps the group and leaders get to know more about each other.
http://insight.typepad.co.uk/40_icebreakers_for_small_groups.pdfSlide4
Over 40 years of providing housing, care and support
An introduction to Nottingham Community Housing AssociationSlide5
Celebrating 40 yearsSlide6
Facts and figures
180 + Market Rent
2,300 vulnerable people in care and support services
612 shared ownership homes
1000 people employed by NCHA
£60m annual group turnover
Over
£0.5Billion Property assets
£85.22
average
weekly rent
700+ general needs lettings per year
6,200+
general needsSlide7
Where we are today
Employing 1100 peopleProviding over 8,800 affordable homesLetting 700 affordable homes
per year
£83.00 average weekly rent
5
00,000
care and support hours per year
Supporting over 2,000 vulnerable people through care and support servicesSlide8
Where we are today
£60m annual turnover£500m group property assets400 market rent and homes for sale600 shared ownership homes
Building 250 new homes every
yearSlide9
Who we are
Nottingham Community Housing AssociationLETS Select LtdNC(2)HANottingham Community Almshouse CharitySlide10Slide11
Our mission
“To provide high quality low cost housing, services and support for more people in need.” Slide12
Our vision
“More homes, great services, better lives”Delivered by our 12 corporate objectives.Slide13
Our successes
More homes…We deliver on our developments and continue to receive grant funding from the Homes & Communities Agency to provide more homes.Slide14
Our successes
Great services…Our tenant surveys show a steady improvement in satisfaction levels.91% tenants satisfied with us
(2011 STAR survey)
Over 90% of service users satisfied in all areas
(2011 service user survey)Slide15
Our successes
Better lives…Local authorities continue to support our work.Surveys indicate support and satisfaction with us.
Care and Support contracts continue to be won at tender.Slide16
Our successes
External validation…Awarded TPAS accreditation for Resident Involvement
in 2014.Slide17
Resident Scrutiny Panel -Who are we?
An independent panel that :
Scrutinises performance
Benchmarks NCHA against other housing associations
Looks at examples of good practice nationally
Recommends improvements to NCHA on each reportSlide18
Resident Scrutiny Panel…
Nottingham Community Housing Association have had a Scrutiny panel since 2012.The Scrutiny budget for next year is £9,000Scrutiny has access to the same high level performance information as the Board of shareholders.So why do we have a Scrutiny panel?Slide19
Former Reports
Anti Social Behaivour- 2012
Voids-2013
Tenant Satisfaction with Responsive Repairs-2014
Affordable Rent Homes Page of the NCHA website.-2015Slide20
The benefits….
Free Training- We will pay for you to earn qualifications!External Trips- Conferences, awards ceremoniesWork on exciting projectsSocialShape NCHA’s services
Achieve recognition
All expenses paid and free
catering
Employment chancesSlide21
About me…. Slide22Slide23Slide24Slide25Slide26Slide27Slide28Slide29