07.2021 IT Asset Disposition Services Professional Services Overview To know where marketing materials are stored and who to engage on the PS team. To understand the basics of what ITAD is, and the key features of asset disposition. To
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Presentation Transcript
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07.2021 IT Asset Disposition Services Professional Services Overview<br>
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To know where marketing materials are stored and who to engage on the PS team.
To understand the basics of what ITAD is, and the key features of asset disposition.
To understand and be able to identify customer needs/pain points, and what trigger events drive the need for ITAD services.
To know what questions you can ask customers and prospects to identify an asset disposition opportunity.
To understand what to do once you have identified an ITAD opportunity. 2 objectives<br>
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3 ITAD Services – aSSET dISPOSITION IT Asset Disposition:
Removal and/or resale of Customers IT assets from Enterprise equipment to cellphones. Also providing data security services such as data erasure/destruction of assets.
We offer multiple levels of ITAD services:
Basic: Customer puts hardware at the loading dock and we pack, ship and audit it at our facility
Disposition Services: Park Place does de-install, pack, ship, audit and recycle of assets
Resale Services: Provide resale value of assets for while providing the other services above
Combination Services: Provide both resale and recycling in the same opportunity Not an ideal ITAD opportunity:
Less than 5 assets
On-site security services What does an entry-level opportunity look like?
Disposal opportunity with less than 10 devices
Servers or storage or network laptop/desktop
Data security (erasure/destruction) What does an average ITAD opportunity look like?
Any Disposal opportunity with less than 20 devices
Servers, storage & network laptop/desktops
Data security (erasure/destruction)<br>
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4 ITAD Services Key Features: ITAD services
System Decommission: Multi-Vendor Skilled Staff can plan and perform the system shutdown and technical services for you.
Data Erasure: As a safety measure uses proven/vetted software solutions to remove data from the media.
Data Destruction: Various methods and tools to perform onsite/offsite destruction.
Processing for Recycle/Resale: record asset details and process for e-waste or resale at fair market value.
Certification: Provide Certificate of Erasure/Destruction<br>
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5 Optional Services Optional Services
Optional services are not part of a standard ITAD engagement.<br>
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6 Finding ITAD Opportunities No disposal plans for equipment being refreshed or stockpiled
Refresh cycles are in the budget
No single vendor for e-waste/recycle
Potential value for equipment
Security requirements for data erasure and/or destruction
End User equipment needs disposal Available collateral
ITAD Battlecard (internal use only)
ITAD one-sheet (customer facing)
Slide in PS Overview PowerPoint (customer facing)
Coming Soon
Case studies (customer facing)
Website content (customer facing)<br>
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7 Internal process Now that you have a deal…
First stop – Solution Architect – Confirm scope & qualify/open CE opportunity & case
ITAD Questionnaire
Set up customer call with your SA to complete the ITAD questionnaire. Cases MUST have a completed ITAD questionnaire uploaded under the “Documents” tab
Asset Lists
Upload under the DOCUMENTS tab a clean asset list. If applicable MUST include drive type, quantity and size. ONLY include ITAD assets. No data dumps.
Document Attachments
Upload documents(questionnaires and asset lists, etc.) under the DOCUMENTS tab on the CASE in CE. Do not include email attachments with scope. Summarize scope in the "Description" section on "Summary" tab.
Email Requests
ALL requests must have a case opened in CE. Email requests will no longer be accepted.
Next Steps
SOW delivery-ITAD will pick up the case and work it
Set expectations with the customer turnaround time is 3-5 days.
Close the Opportunity as “Won” in CE.<br>
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8<br>
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What are some of the key drivers for organizations to need relocation services (select all that apply):
Mergers & acquisitions that have led to too many data centers
Economic expansion in Micronesia
The lease is expiring on their current data center
Shrinking IT budget
An ideal relocation opportunity looks like?
An Assist relocation moving 3 servers across town
An Assist relocation of 20 desktops, moving 100 miles
A Basic Box service for 4 servers and 3 network devices going 200 miles
An Assist relocation moving 250 data center assets, 750 miles, over 3 move events
What documentation is required to start delivery on relocation project you won?
Approval from management
Signed Statement of Work
RFP response
Purchase Order
True or False: Park Place relocation services includes moving end user devices, such as desktops, monitors, phones, etc.
True
False
Who is the first person (internally) I should talk to if I have a relocation opportunity?
My RSM
Marketing
Solution Architect
Bruce Kelly 9 Questions<br>
