CALS IT How We Work Scott Shetrone CALS IT Virginia Tech 15 Departments on campus 13 Academic 2 Administrative 14 Buildings on campus 2 Buildings in the CRC Poultry Farm Turkey Farm College of Agriculture and Life Sciences On-Campus Moore
"CALS IT – How We Work Scott Shetrone CALS IT" is the property of its rightful owner. Permission is granted to
download and print the materials on this website for personal, non-commercial use only, and to display it
on your personal computer provided you do not modify the materials and that you retain all copyright
notices contained in the materials. By downloading content from our website, you accept the terms of this
agreement.
Presentation Transcript
01
CALS IT – How We Work Scott ShetroneCALS ITVirginia Tech<br>
02
15 Departments on campus
13 Academic
2 Administrative
14 Buildings on campus
2 Buildings in the CRC
Poultry Farm
Turkey Farm College of Agriculture and Life SciencesOn-Campus Moore & Kentland Farms
Dairy Complex
Facilities along Plantation Rd.
Horse Center
Swine Center
Copenhaver Sheep Center
Alphin-Stuart Arena
Judging Pavilion ~1500 Faculty and Staff<br>
03
College of Agriculture and Life SciencesOff-Campus 107 County Extension and 4 District Offices
6 4-H Centers<br>
04
Off-Campus continuedAgricultural Research and Extension Centers<br>
05
VCE & 4-H Virginia Cooperative Extension puts university knowledge into the hands of people. We are credible experts and educators who provide information, education, and tools you can use every day to improve your life. (107 county offices and 4 district offices)
4-H is the youth development education program of Virginia Cooperative Extension. (6 4-H Centers)<br>
06
Computer Info>1400 computers~1000 Dell, >70 different models51%/49% Desktop/Laptop<br>
07
CALS IT Director
Application Developers
Server Administrator
Network Administrator
Project Manager
Instructional Support
Ag Help Desk<br>
08
Ag Help Desk On Campus
6 people on Help Desk
9 out of 13 Academic Departments
Admin Departments
Off Campus
6 Area IT people
Extension
Research Centers
~130 locations<br>
09
History 1997
Created
CALS Admin and Extension Support
Back Up for DepartmentIT Support Staff
2000
Off Campus IT Added
2004
Added Support for 2 more Departments
2015-2016
Added Support for 5 more Departments<br>
10
CALS IT Services Application Development
Instructional Support
Network Infrastructure
AG Help Desk Services
Backup Services
Hypervisor
File Storage
Active Directory Services
Patch Management
A/ V Consultation
Laptop Loaner Pool<br>
11
How We Work Working with Division of IT
ServiceNow
Early Exchange Online Migration
BigFix
SimpleHelp
WebEx
Using SharePoint for technical documentation
MS Deployment Toolkit
CrashPlan
Google Hangouts
Evaluating Project Management tool
Testing Trello<br>
12
How We Work File Storage
SharePoint
Google Drive
On-Prem File Server
Documentation
SharePoint Site
BigFix
Client Support
ServiceNow
SimpleHelp
MS Deployment Toolkit
Team Communication
Exchange
Google Hangouts
WebEx
CrashPlan
Working with Division of IT
Early Exchange Online Migration
Evaluating Project Management tool
Testing Trello<br>