Care Act policy principles: We will meet our

Transcript:Care Act policy principles: We will meet our:
Care Act policy principles: We will meet our duties We will promote a whole family approach We will act fairly We will be clear and open We will put people at the centre of what we do We will behave proportionately We will work together with the Surrey community Minimise additional pressure on existing frontline teams Minimum handoffs between different organisations/teams Offering a care account assessment is also an opportunity to provide information and advice Trusted assessors can input / validate care account assessments without having access to our wider caseload management system Complex / specialist / safeguarding / “active intervention” (e.g. reablement, brokerage) cases must be referred to a frontline team or expert assessor (e.g. Sight for Surrey) For people we currently support, their “personal budget” will form the basis of their “care account” ASC Cap Team and trusted assessors will primarily assess residents towards the cap (ASC Cap Team may support frontline teams if it has capacity to do so). Online self-assessment is open to all residents. Care Account Assessment Demand: Business Model Principles 1 Care Account Assessment Demand: Outline Business Model ASC Cap Team ASC online self-assessment ASC Cap Team Trusted assessor ASC online self-assessment INITIAL CONTACT ASSESSMENT VALIDATION N/A CARE ACCOUNT GENERATION ASC Cap Team REVIEW/ REASSESSMENT ASC online self-assessment ASC Cap Team Trusted assessor ASC Cap Team Resident requesting care account From January 2016 From April 2016 2 Care Account Assessment Demand: Outline Business Model (Peak Additional Demand) Purpose: Time-limited increase in and/or focus of assessment capacity to ensure we respond in a timely way to the anticipated initial ‘peak’ in assessment demand Principles: Peak additional demand model builds on top of ongoing demographic additional demand model Time-limited intervention : we aim to assess all current self-funders who approach us for a care account between January 2016 and March 2017 Proactive approach to target people who fund their own care who are currently in residential and nursing care home settings. Gather information on residents who request a cap assessment before Jan ‘16, so we can then re-contact and assess them from Jan ‘16 Coordinated with our public information and advice campaign Assumptions: We want to start assessments of peak additional demand as soon as possible after the publication of final guidance in October ’15. However, we may not be able to start these assessments until January 2016 because: Fairness/consistency: We want to use the same