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Presentation Transcript
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Cascading Strategic Objectives<br>
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Sample Integrated Strategy Map Vision Mission Strategic Themes Strategic Results Strategic Objectives and Strategy Map Measures Targets Initiatives Increase Revenue Improve Clarity of Offering Improve Technology Increase Profitability Decrease Operating Costs Improve End User Experience Improve Ease of Use for End Users Improve Integrated Service Improve Telecoms Network Improve Knowledge and Skills Improve Offering Selection Improve Market Perception<br>
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The number one mobile communications supplier of choice in the United Kingdom Increase Revenue Per User Improve our Telecoms Network Increase Profit Decrease Operating Costs Improve Clarity of Offering Improve Integrated Services Improve Ease of use for End Users Improve Knowledge and Skills Improve Offering Selection Improve Market Perception Improve End User Experience Improve Technology Tier 1 Strategy Map<br>
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Company Vision: The number one mobile communications supplier of choice in the United Kingdom Increase Profit Decrease Operating Costs Improve Website Interface Improve Tool Selection Skills Improve End User Experience Improve Interface Technology Tier 2 Strategy Map – Information Technology Department Purpose: Provide the very best technology and support services to our customers Increase Revenue Per User Improve Clarity of Offering Improve Selection Tools for Sales Improve Code Writing Skills<br>
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Company Vision: The number one mobile communications supplier of choice in the United Kingdom Increase Revenue Per User Improve our Telecomms Network Increase Profit Improve Clarity of Offering Improve Integrated Services Improve Knowledge and Skills Improve Offering Selection Improve Market Perception Improve Technology Tier 2 Strategy Map - Marketing Department Purpose: To improve our market perception and provide an easy to understand offering<br>
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Company Vision: The number one mobile communications supplier of choice in the United Kingdom Increase Revenue Per User Increase Profit Decrease Operating Costs Improve Clarity of Offering Improve Cross Department Support Improve Recruitment Process Improve Onboarding Skills Improve Offering Selection Improve Department Alignment Tier 2 Strategy Map – Human Resources Improve Training Programme Department Purpose: To focus on our people, recruitment and ensure alignment within the business<br>
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Company Vision: The number one mobile communications supplier of choice in the United Kingdom Increase Revenue Per User Improve our Telecoms Network Increase Profit Decrease Operating Costs Improve Integrated Services Improve Change Capabilities Improve Market Perception Improve End User Experience Tier 2 Strategy Map – Networks Department Purpose: To provide a robust, resilient integrated telecoms network capable of swift change<br>
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Company Vision: The number one mobile communications supplier of choice in the United Kingdom Increase Revenue Per User Increase Profit Decrease Operating Costs Improve Integrated
Billing Services Improve Ease of use for End Users Improve Market Perception Improve End User Experience Improve
Billing Technology Tier 2 Strategy Map – Billing Operations Department Purpose: To provide a flexible but highly resilient automated customer billing platform<br>
