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Description: Date www.local.gov.uk Research Findings Service Delivery Models and their HR Implications Anastasia Simpson Stephen Cooper 17th March 2015 www.local.gov.uk Why are we here? LGA Solace PPMA Public Sector Transformation network

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slide1. Date www.local.gov.uk Research Findings Service Delivery Models and their
HR Implications
Anastasia Simpson & Stephen Cooper 17th March 2015 www.local.gov.uk<br>
slide2. Why are we here? LGA / Solace / PPMA
Public Sector Transformation network
Transformation challenge awards
Shared Chief Executive’s network
Local Government Delivery Council<br>
slide3. Three steps What are the current service delivery models?
“coming together is a beginning…
Best practice
…staying together is progress…
Next Practice
…working together is success”<br>
slide4. What does the future look like? The Co-operative Council
The Commissioning Council
The Commercially Minded Council
The Mosaic Council
Combined Authorities
Lead Authority Model<br>
slide5. Voting Questions<br>
slide6. The research project<br>
slide7. Local Government Services<br>
slide8. 21st Century Worker<br>
slide9. What are councils doing?<br>
slide10. Service delivery models<br>
slide11. How do I get there?<br>
slide12. Drivers for change<br>
slide13. Key workforce themes<br>
slide14. Top 10 recommendations<br>
slide15. Some specific issues<br>
slide16. Interactive voting<br>
slide18. The different models<br>
slide19. Internal transformation Digitalisation
Agile Council
Commissioning
Commercialism
Income generation
Community Engagement
Demand Management
Improve performance
Cost savings
Terms and conditions
Recruitment freeze
Reducing posts<br>
slide21. In-sourcing Benefits Cheaper? e.g. management layers can be stripped out and structures may have been streamlined
Clearer accountability
Shared goals and vision
Bringing commerciality into the council
Commercial opportunities Challenges More expensive? e.g. service standards
Impact on HR metrics
Equal pay
Aligning
organisational structures
terms and conditions – the new “single status”
culture<br>
slide22. Working together – Shared Services, Joint Venture Companies Benefits Economies of scale
Similar cultures to be aligned*
Clear accountability*
Influencing how money is spent
Sharing best practice
Developing expertise Challenges Aligning
organisational structures
terms and conditions – the new “single status”
performance management
Organisational culture, the third (or fourth) way
Independence
Who drives this?<br>
slide23. Locality working Benefits Cheaper
Trust and understanding
Flexibility
Innovation
No need to harmonise
Skill development
Capacity
Outcomes not tasks Challenges Managing culture
Leadership
Perceptions of inequality
Job design
Reward
Responsibility and accountability
Capacity beyond statutory responsibilities<br>
slide24. Outsourcing Benefits Cheaper?
Expertise of specialists
Economies of scale
Innovation
Efficiency
Access technology
Flexibility Challenges More expensive?
Reputation
Transformational leadership
Partnership working
Recruitment and retention
Management layers
TUPE
Resistance to change<br>
slide25. Other new bodies LATC, social enterprises, Trusts Benefits Some flexibility for income generation
Staff empowerment
Access to funding
Innovation
Developing expertise Challenges Open procurement competition
Capacity to set up a new structure / organisation whilst doing the day job
Expectation of income generation
“Corporate” expertise
Integration<br>
slide27. Voting Questions<br>
slide28. Next steps<br>
slide29. Areas for further work<br>
slide30. Post conference? Review and collate all resources
Develop database of practice
Bank of professionals to implement change
Sharing of documentation
Take the research to the next level
Series of linked events<br>
slide31. Get involved!<br>
slide32. Some additional resources Shared service map
http://www.local.gov.uk/shared-services-map
Social enterprises map
https://www.google.com/maps/d/viewer?mid=zO-toYvWhVV0.kRv3mNSlchak
Transformation Challenge Award winner
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/273731/150114_Transformation_Challenge_Award_-_Winning_Bids.pdf<br>
slide33. Additional resource (cont.) Digitalisation
http://www.local.gov.uk/productivity/-/journal_content/56/10180/6357119/ARTICLE
Enterprising Councils
http://www.local.gov.uk/c/document_library/get_file?uuid=f8aaa25f-81d6-45c9-aa84-535793384085&groupId=10180
Commercialism
http://www.local.gov.uk/web/guest/productivity/-journal_content/56/10180/5785720/ARTICLE<br>
slide34. Contact details Stephen Cooper

Stephen.Cooper@local.gov.uk Anastasia Simpson

asimpson@tendringdc.gov.uk<br>