East Hampshire District Council Performance report

Transcript:East Hampshire District Council Performance report:
East Hampshire District Council Performance report Q3 2020-21 Contents Headline achievements for Q3 People – key statistics for Q3 Finance Update on corporate projects Corporate governance – key statistics for Q3 Service dashboards (containing in-depth information about Corporate Action Plan objectives, KPIs, and budget variance) Corporate Services Regeneration & Place Headline achievements in Q3 We continued to provide support to residents and businesses during another national lockdown in November and the introduction of tier 4 restrictions in December The brand new Whitehill & Bordon Leisure Centre was able to open in December – its £10m state-of-the-art facilities will be available to help residents keep fit and healthy when it is allowed to reopen in line with coronavirus restrictions in 2021 We took community events online, with the East Hampshire Sports Awards being held on Twitter and a virtual job fair helping residents look for new work opportunities In the run up to Christmas, our Shop Local campaign and ‘Free After Three’ free car parking scheme encouraged spending with local businesses, with East Hampshire MP Damian Hinds touring the town centres of the district to meet business owners and hear about the challenges they’ve faced during the pandemic People – key statistics for Q3 Number of new starters Total FTE at end of quarter Average number of sick days per FTE Public sector average: 2.2 days Private sector average: 1.8 days Number of leavers Turnover rate 1.31 271 2 5 1.8% 3 most common reasons for short-term sick leave Cough/cold/flu (17 sick days) Musculoskeletal problems excluding back pain (12.5 sick days) Headache/migraine (10.5 sick days) Finance – revenue budget outturn in Q3 Finance – capital programme outturn in Q3 Corporate projects Corporate projects (continued) Corporate projects (continued) Corporate governance – key statistics for Q3 Number of complaints received % of complaints resolved within 10 working days Number of information requests received (FOI, EIR and SAR) 171 Number of internal audit management actions overdue by more than 60 days Regeneration & Place: 59% Corporate Services: 33% 18 Regeneration & Place 46 Corporate Services 267 Risks currently scoring above 16 on the corporate risk register A residual score of 16 is the threshold which has been set to indicate the Council's risk appetite (as per the Risk Management Framework). Corporate Services dashboards Performance information for Q3 Commercial Development Customer Services Finance Legal Organisational Development Programmes, Redesign & Quality Strategic Commissioning Commercial Development Head